LH, LHR-BER, GermanWings and No Lounge Access
Jun 11, 2016, 8:18 am
#32
Join Date: Aug 2010
Location: South Carolina
Programs: A3 *G, Hilton Diamond, Accor Silver
Posts: 218
I guess this is a case of YMMV:
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
Jun 11, 2016, 11:13 am
#33
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I guess this is a case of YMMV:
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
http://www.lufthansa.com/us/en/Lounge-types-and-access
Jun 12, 2016, 2:05 pm
#34
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
Jun 12, 2016, 2:18 pm
#35
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,455
I guess this is a case of YMMV:
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
My wife is UA*G and we were on a 4U flight HAM-BUD on June 9. When we went to the LH lounge and showed our BP that showed her UA*G status, the agent denied us entry stating that 4U was not Star Alliance.
We told her we were aware of that but mentioned the agreement to allow UA*G members in and she only replied that 4U was not Star Alliance and said no entry.
In such case, report everything, stay polite, ask for names, ask for a manager..