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4U missing interlining agreement with SQ

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Old Jan 15, 2015, 6:31 am
  #1  
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4U missing interlining agreement with SQ

I used to fly on SQ fare DUS-FRA-SIN-ZRH-DUS with the longhauls op by SQ.

Now I can no longer book the final leg to DUS that is immediatly connecting from SQ346 because, accordign to the SQ fare rules, the ZRH-DUS flights need to be either op. by LX/LH and LH changed its flight to 4U . Unfortunately there is no interline agreement between SQ and 4U.

So if I want to connect in ZRH I need to skip the 4U flight and wait 4h in ZRH in order to take the next preceeding LX/LH op. flight which is nonsense.

Does anyone know how my chances are when I show up in ZRH and try to be rebooked on the 4U flight? For my next flight I am booked through FRA now and I already hate the thought of waiting in the immigration queue there so I am curious whether I should take the risk and change my ticket to ZRH.

I guess the answer is NO .

(The reason why I prefer to fly through ZRH iso FRA are better timing for me, higher PPS value, more miles and by far the better immigration than in FRA)

(EDIT: Moderator, sorry, I posted in the wrong forum, please move this to the LH board)
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Old Jan 16, 2015, 12:38 am
  #2  
 
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Originally Posted by f4freeJunior
I used to fly on SQ fare DUS-FRA-SIN-ZRH-DUS with the longhauls op by SQ.

Now I can no longer book the final leg to DUS that is immediatly connecting from SQ346 because, accordign to the SQ fare rules, the ZRH-DUS flights need to be either op. by LX/LH and LH changed its flight to 4U . Unfortunately there is no interline agreement between SQ and 4U.

So if I want to connect in ZRH I need to skip the 4U flight and wait 4h in ZRH in order to take the next preceeding LX/LH op. flight which is nonsense.

Does anyone know how my chances are when I show up in ZRH and try to be rebooked on the 4U flight?
I guess the answer is NO .
I'd say the chances are pretty low - a few days ago I had a connection on OS through VIE, and due to bad weather missed my connecting flight. The next flight (and last flight of the day) was on 4U, and OS rebooked me on that 4U flight. It was not a seamless experience though - it took the lady 15 mins or so to rebook me. Looks like the systems are not connected, and it seems like she couldn't rebook me but had to issue a new ticket (booking code was different, lot of data rekeying). This makes me think that even if it would be possible from a fare rule perspective, they wouldn't be enthusiastic about it.
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Old Jan 16, 2015, 12:42 am
  #3  
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If the connections are bad, would it make sense to take the train between DUS and FRA, including if it's still possible to have the airport express train written as part of your plane ticket?
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Old Jan 16, 2015, 12:51 am
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Originally Posted by MSPeconomist
If the connections are bad, would it make sense to take the train between DUS and FRA, including if it's still possible to have the airport express train written as part of your plane ticket?
From what I understand, the problem is with getting from ZRH to DUS.
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Old Jan 16, 2015, 4:51 am
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4U missing interlining agreement with SQ

Can your TA put the booking on an LX Ticket stock?
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Old Jan 16, 2015, 5:01 am
  #6  
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Originally Posted by Tyrolean
Can your TA put the booking on an LX Ticket stock?
I don't think that is possible with the routing and choice of carrier.
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Old Jan 16, 2015, 7:12 am
  #7  
 
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Originally Posted by Rambuster
I don't think that is possible with the routing and choice of carrier.
it should be possible to issue on LX stock, but I don't see how this would resolve the issue, that SQ and 4U won't interline (nor the fact, that the fare rules would still not allow a 4U flight)

even in case of booking the (usually way more expensive!) codeshare, I guess it's the operating carriers interline agreements that count so even that would only work without checked bags...
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Old Jan 16, 2015, 12:37 pm
  #8  
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Its not so much an interline topic but SQ not adjusting their fare route rules to include the feeder to be operated by 4U:

Code:
>fqddussin/asq/kc
FQDDUSSIN/ASQ/KC                                                                
16JAN15**16JAN15/SQ DUSSIN/NSP;EH/TPM ...../MPM  8282                           
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R                
01+ZSQOW1        4270           Z 127+B31MAR O31MAR+ -  -   -  R                
02+CSQOW         4060           C 127+B31MAR O31MAR+ -  -   -  R                
03+ZSQRT                   6100 Z 127+B31MAR O31MAR+ -  -  12M R                
04+CSQRT                   5800 C 127+B31MAR O31MAR+ -  -  12M R                
05+JEE12M1                 4500 J 127+B31MAR O31MAR+ -  3+ 12M R                
06+DPX3M                   4000 D 254+B31MAR O31MAR+ -  4+  3M R                
07+DAP3M2                  3500 D 254+B31MAR O31MAR+30  7+  3M R                
>                                                 PAGE  2/ 2                    
>fqr7
FQR7                                                                            
16JAN15**16JAN15/SQ DUSSIN/NSP;EH/TPM ...../MPM  8282                           
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R                
07+DAP3M2                  3500 D 254+B31MAR O31MAR+30  7+  3M R                
ADDON          SPECIFIED  SQ4899  ADDON          EFF06DEC14                     
>                                                 PAGE  1/ 2                    
>m
FQR7                                                                            
  1 * DUS-LH/SQ-FRA/MUC/AMS/LON-SQ-SIN                                          
  2 * DUS-LH/SQ/LX-ZRH-SQ-SIN                                                   
  3 * DUS-SK/SQ-CPH-SQ-SIN                                                      
>                                                 PAGE  2/ 2                    
>fqn7*fl
FQN7*FL                                                                         
**  RULES DISPLAY  **                  TAX MAY APPLY                            
                                       SURCHG MAY APPLY-CK RULE                 
16JAN15**16JAN15/SQ DUSSIN/NSP;EH/TPM ...../MPM  8282                           
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R                
07+DAP3M2                  3500 D 254+B31MAR O31MAR+30  7+  3M R                
FCL: DAP3M2    TRF:   4 RULE: DE02 BK:  D                                       
PTC: ADT-ADULT              FTC: BX -BUSINESS CLASS EXCURSION                   
FL.FLT APPLICATION                                                              
FOR DAP3M2 FARES WITH FOOTNOTE 6U   NOTE - GENERAL RULE DOES                    
NOT APPLY                                                                       
                                                                                
  THE FARE COMPONENT MUST NOT BE ON                                             
      ONE OR MORE OF THE FOLLOWING                                              
        MI FLIGHTS 9000 THROUGH 9999                                            
        SQ FLIGHTS 2007 THROUGH 2008                                            
        SQ FLIGHTS 2184 THROUGH 2185                                            
        MI FLIGHTS 5661 THROUGH 5662                                            
        SQ FLIGHTS 5500 THROUGH 6449                                            
        SQ FLIGHTS 6800 THROUGH 6999                                            
        SK FLIGHTS 3000 THROUGH 3499                                            
                                                  PAGE  1/ 7                    
>m
        SK FLIGHTS 3550 THROUGH 3999                                            
        SK FLIGHTS 6400 THROUGH 6449                                            
        SK FLIGHTS 6500 THROUGH 6559                                            
        SK FLIGHTS 6700 THROUGH 6899                                            
        SK FLIGHTS 8000 THROUGH 8349                                            
        SK FLIGHTS 8400 THROUGH 8999                                            
        SK FLIGHTS 9300 THROUGH 9999                                            
        GA FLIGHTS 822 THROUGH 839                                              
        GA FLIGHTS 840 THROUGH 843                                              
        GA FLIGHTS 848 THROUGH 849                                              
        GA FLIGHTS 854 THROUGH 855                                              
        PG FLIGHTS 961 THROUGH 962                                              
        VA FLIGHTS 3000 THROUGH 3999                                            
        VA FLIGHTS 5000 THROUGH 5199                                            
        VA FLIGHTS 5400 THROUGH 5499                                            
        VA FLIGHTS 5900 THROUGH 6099                                            
        VA FLIGHTS 6500 THROUGH 6999                                            
        VA FLIGHTS 7000 THROUGH 7499                                            
        VA FLIGHTS 7990 THROUGH 7999                                            
        VA FLIGHTS 8000 THROUGH 8999                                            
        LX FLIGHTS 3000 THROUGH 4999                                            
                                                  PAGE  2/ 7                    
>m
        LX FLIGHTS 7400 THROUGH 7499.                                           
  AND                                                                           
  IF THE FARE COMPONENT INCLUDES TRAVEL BETWEEN EUROPE AND                      
  SIN                                                                           
      THEN THAT TRAVEL MUST BE ON                                               
      ONE OR MORE OF THE FOLLOWING                                              
        ANY SQ FLIGHT OPERATED BY SQ.                                           
  AND - FOR TRAVEL ON/BEFORE 04JAN 15                                           
  THE FARE COMPONENT MUST BE ON                                                 
      ONE OR MORE OF THE FOLLOWING                                              
        ANY LH FLIGHT OPERATED BY LH                                            
        ANY LH FLIGHT OPERATED BY CL                                            
        ANY LH FLIGHT OPERATED BY EW                                            
        ANY LH FLIGHT OPERATED BY C3                                            
        ANY LH FLIGHT OPERATED BY IQ                                            
        ANY LH FLIGHT OPERATED BY C9                                            
        ANY LH FLIGHT OPERATED BY 2A                                            
        SQ FLIGHTS 2011 THROUGH 2181                                            
        SQ FLIGHTS 2700 THROUGH 2799                                            
        ANY MI FLIGHT OPERATED BY MI                                            
        ANY MI FLIGHT OPERATED BY SQ                                            
                                                  PAGE  3/ 7                    
>m
        ANY SQ FLIGHT OPERATED BY SQ                                            
        ANY SQ FLIGHT OPERATED BY MI                                            
        ANY SQ FLIGHT OPERATED BY VA                                            
        ANY VA FLIGHT OPERATED BY VA                                            
        ANY QV FLIGHT OPERATED BY QV                                            
        ANY GA FLIGHT OPERATED BY GA                                            
        ANY PG FLIGHT OPERATED BY PG                                            
        ANY SK FLIGHT OPERATED BY SK                                            
        ANY SK FLIGHT OPERATED BY QA                                            
        NZ FLIGHTS 40 THROUGH 41                                                
        NZ FLIGHTS 52 THROUGH 57                                                
        NZ FLIGHTS 175 THROUGH 176                                              
        NZ FLIGHTS 312 THROUGH 313                                              
        NZ FLIGHTS 331 THROUGH 379                                              
        NZ FLIGHTS 401 THROUGH 499                                              
        NZ FLIGHTS 500 THROUGH 569                                              
        NZ FLIGHTS 619 THROUGH 649                                              
        NZ FLIGHTS 671 THROUGH 679                                              
        NZ FLIGHTS 752 THROUGH 755                                              
        NZ FLIGHTS 775 THROUGH 776                                              
        NZ FLIGHTS 782 THROUGH 783                                              
                                                  PAGE  4/ 7                    
>m
        NZ FLIGHTS 791 THROUGH 792                                              
        NZ FLIGHTS 836 THROUGH 837                                              
        NZ FLIGHT 842                                                           
        NZ FLIGHTS 845 THROUGH 846                                              
        NZ FLIGHTS 849 THROUGH 850                                              
        NZ FLIGHTS 852 THROUGH 853                                              
        NZ FLIGHT 855                                                           
        NZ FLIGHTS 2000 THROUGH 2999                                            
        NZ FLIGHTS 5000 THROUGH 5999                                            
        NZ FLIGHTS 8000 THROUGH 8999                                            
        ANY LX FLIGHT OPERATED BY LX.                                           
  AND - FOR TRAVEL ON/AFTER 05JAN 15                                            
  THE FARE COMPONENT MUST BE ON                                                 
      ONE OR MORE OF THE FOLLOWING                                              
        ANY LH FLIGHT OPERATED BY LH                                            
        ANY LH FLIGHT OPERATED BY CL                                            
        ANY LH FLIGHT OPERATED BY EW                                            
        ANY LH FLIGHT OPERATED BY C3                                            
        ANY LH FLIGHT OPERATED BY IQ                                            
        ANY LH FLIGHT OPERATED BY C9                                            
        ANY LH FLIGHT OPERATED BY 2A                                            
                                                  PAGE  5/ 7                    
>m
        SQ FLIGHTS 2011 THROUGH 2181                                            
        SQ FLIGHTS 2700 THROUGH 2799                                            
        ANY MI FLIGHT OPERATED BY MI                                            
        ANY MI FLIGHT OPERATED BY SQ                                            
        ANY SQ FLIGHT OPERATED BY SQ                                            
        ANY SQ FLIGHT OPERATED BY MI                                            
        ANY SQ FLIGHT OPERATED BY VA                                            
        ANY VA FLIGHT OPERATED BY VA                                            
        ANY QV FLIGHT OPERATED BY QV                                            
        ANY GA FLIGHT OPERATED BY GA                                            
        ANY PG FLIGHT OPERATED BY PG                                            
        ANY SK FLIGHT OPERATED BY SK                                            
        ANY SK FLIGHT OPERATED BY QA                                            
        NZ FLIGHTS 40 THROUGH 41                                                
        NZ FLIGHTS 52 THROUGH 57                                                
        NZ FLIGHTS 175 THROUGH 176                                              
        NZ FLIGHTS 312 THROUGH 313                                              
        NZ FLIGHTS 331 THROUGH 379                                              
        NZ FLIGHTS 401 THROUGH 499                                              
        NZ FLIGHTS 500 THROUGH 569                                              
        NZ FLIGHTS 619 THROUGH 649                                              
                                                  PAGE  6/ 7                    
>m
        NZ FLIGHTS 671 THROUGH 679                                              
        NZ FLIGHTS 752 THROUGH 755                                              
        NZ FLIGHTS 775 THROUGH 776                                              
        NZ FLIGHTS 782 THROUGH 783                                              
        NZ FLIGHTS 791 THROUGH 792                                              
        NZ FLIGHTS 836 THROUGH 837                                              
        NZ FLIGHT 842                                                           
        NZ FLIGHTS 845 THROUGH 846                                              
        NZ FLIGHTS 849 THROUGH 850                                              
        NZ FLIGHTS 852 THROUGH 853                                              
        NZ FLIGHT 855                                                           
        NZ FLIGHTS 2000 THROUGH 2999                                            
        NZ FLIGHTS 5000 THROUGH 5999                                            
        NZ FLIGHTS 8000 THROUGH 8999                                            
        ANY LX FLIGHT OPERATED BY LX                                            
        SQ FLIGHTS 4281 THROUGH 4282.                                           
                                                  PAGE  7/ 7                    
>
Code:
TN16JANDUSZRH/ALX,LH -MD-                                                       
** AMADEUS TIMETABLE - TN ** ZRH ZURICH.CH                     16JAN15 23JAN15  
 1   LX1017  5    DUS   ZRH    1000    1115   0 16JAN15 16JAN15 32A  1:15       
 24U:LX3017  5    DUS   ZRH    1330    1440   0 23JAN15 23JAN15 32A  1:10       
 3  :LX3017  5    DUS   ZRH    1330    1440   0 16JAN15 16JAN15 CR9  1:10       
 44U:LX3017  1234 DUS   ZRH    1330    1440   0 13JAN15 05FEB15 319  1:10       
 5  *LX1019  X12  DUS   ZRH    1455    1610   0 16JAN15 28JAN15 AR1  1:15       
 6  :LH5796  X12  DUS   ZRH    1455    1610   0 16JAN15 28JAN15 AR1  1:15       
 7  :LH5796  1    DUS   ZRH    1455    1610   0 19JAN15 19JAN15 E90  1:15       
 82L*LX1019  1    DUS   ZRH    1455    1610   0 19JAN15 19JAN15 E90  1:15       
 9LX:LH5796  2    DUS   ZRH    1455    1610   0 20JAN15 20JAN15 319  1:15       
10   LX1019  2    DUS   ZRH    1455    1610   0 20JAN15 20JAN15 319  1:15       
11  :LX3019  7    DUS   ZRH    1705    1815   0 11JAN15 25JAN15 CR9  1:10       
124U:LX3019  X67  DUS   ZRH    1705    1815   0 13JAN15 06FEB15 319  1:10       
>
Why don't you talk to the local SQ sales rep and ask why they have not adjusted the anomaly? They evidently adjusted something to reflect the fact that DUS moves to 4U ops on 05JAN.
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Old Jan 16, 2015, 3:59 pm
  #9  
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Good idea Oliver. But to whom should I talk to? I am flying on SQ negotiated corporate fares. I sound like a nerd if I start talking to our internal airline ticket purchasing team who negotiate the fares with SQ to address the issue .
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Old Jan 17, 2015, 12:28 am
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Wasn't the change to the rules on jan05 just about their NZ cooperation?
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Old Jan 17, 2015, 4:10 pm
  #11  
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Originally Posted by f4freeJunior
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Good idea Oliver. But to whom should I talk to? I am flying on SQ negotiated corporate fares. I sound like a nerd if I start talking to our internal airline ticket purchasing team who negotiate the fares with SQ to address the issue .
Let's face it: you are a nerd my friend!
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Old Jan 17, 2015, 5:28 pm
  #12  
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Originally Posted by Rambuster
Originally Posted by f4freeJunior
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9900; de) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.1033 Mobile Safari/534.11+)

Good idea Oliver. But to whom should I talk to? I am flying on SQ negotiated corporate fares. I sound like a nerd if I start talking to our internal airline ticket purchasing team who negotiate the fares with SQ to address the issue .
Let's face it: you are a nerd my friend!
Haha, thanks bro they can call me as they want to as long as they can afford to pay me fullfare C tickets
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Old Jan 19, 2015, 2:47 am
  #13  
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Originally Posted by f4freeJunior
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9900; de) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.1033 Mobile Safari/534.11+)

Good idea Oliver. But to whom should I talk to? I am flying on SQ negotiated corporate fares. I sound like a nerd if I start talking to our internal airline ticket purchasing team who negotiate the fares with SQ to address the issue .
I think if your purchasing team ask a pointed question then the SQ sales rep will listen
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Old Jan 19, 2015, 3:43 am
  #14  
 
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Originally Posted by ParisMoskau
Looks like the systems are not connected, and it seems like she couldn't rebook me but had to issue a new ticket (booking code was different, lot of data rekeying). This makes me think that even if it would be possible from a fare rule perspective, they wouldn't be enthusiastic about it.
Systems are not directly connected indeed, but the fare-code is different all the times as 4U has a different booking-class mapping than OS. Had a U-fare on OS that mapped into a B-fare on 4U, and usually all addons to United tickets in 4U book into R.

OS also does code-share with 4U, so they are in a substantially better position to protect passengers on 4U. My guess is that SQ is not part of the group of "LH-friends" and therefor is not able to book you on 4U no matter what at this time...

Greetings - Dirk
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Old Jan 19, 2015, 3:55 am
  #15  
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therefor is not able to book you on 4U no matter what at this time...
SQ can book a passenger onto 4U.
In case of irrops, the SQ agent can buy the ticket on germanwings.com.
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