Special Credit of 30/10/3 000 status miles for FTL/SEN/HON as strike comp
Dec 5, 2016, 6:10 am
#197
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,514
Last year's 'Special Mileage Credit' was added to my account on 7 December 2015. And yes it was totally useless as I had already requalified.
Dec 5, 2016, 9:59 am
#198
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Dec 5, 2016, 11:43 am
#199
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,514
Dec 6, 2016, 6:37 am
#201
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 650
It's total mess.
Yes, they posted 10.000 status miles last year for Christmas....of course useless.
I wonder what are they going to do this year? For several strikes! Well they could offer 50.000 status miles from 01.01.2017. But I am sick and tired of them. Always the same and never learn!
I was flying on 25th and of course they cancelled the flight 10hrs before. Then I spent 2 days on the phone and the agents had no idea whatsoever of anything. They rebooked me via BRU and once I got to the airport, had no resa and no ticket!
Yes, they posted 10.000 status miles last year for Christmas....of course useless.
I wonder what are they going to do this year? For several strikes! Well they could offer 50.000 status miles from 01.01.2017. But I am sick and tired of them. Always the same and never learn!
I was flying on 25th and of course they cancelled the flight 10hrs before. Then I spent 2 days on the phone and the agents had no idea whatsoever of anything. They rebooked me via BRU and once I got to the airport, had no resa and no ticket!
Last edited by kai.lileboo; Dec 6, 2016 at 6:41 am Reason: typng errors
Dec 6, 2016, 10:59 am
#202
Join Date: Jan 2010
Posts: 1,270
I can't complain about the rebooking process when my flight was cancelled.
Checkin online on Thursday morning for my Friday flights. One hour later I see that my flight nr. 2 had been cancelled.
Did call LH, no waiting time on the phone, rebooking done within a minute onto the evening flight.
The avantage of being HON.
Checkin online on Thursday morning for my Friday flights. One hour later I see that my flight nr. 2 had been cancelled.
Did call LH, no waiting time on the phone, rebooking done within a minute onto the evening flight.
The avantage of being HON.
Dec 7, 2016, 5:43 am
#205
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Dec 7, 2016, 11:26 am
#206
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
Dec 12, 2016, 1:42 pm
#208
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Can you explain the usefulness on your end of this which, as far as I can tell, won't be useful to you? (It's meant as a serious question.)
Dec 16, 2016, 4:52 am
#209
Join Date: Nov 2009
Programs: OKplus, M&M, SASEurobonus, Goldpoints, Priority Club, HH & more
Posts: 38
Email just arrived. Do I get it right, that although I have 550000Hon miles, they will credit me only status miles and not HON miles? Wow, that is mean....
J
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Dear Mr jorge_PRG,
An eventful year lies behind us. At the end of it, regrettably, we were temporarily unable to offer you the service that you expect from us: another strike by the pilots’ union, Vereinigung Cockpit, in the last week of November led to severe restrictions at Lufthansa, to flight cancellations and delays. On behalf of the Lufthansa board, I would like to expressly apologise for any inconvenience that you suffered as a result.
To reduce the subsequent impact on your status as much as possible, in the next few days we will be crediting all customers with Senator status a one-off credit of 10,000 status miles for 2016. In addition you will receive the same amount of select miles.
Reliability, excellent service, premium quality – these are the characteristics that you rightly expect from us and that we will be able to offer you again from now on.
I would like to offer you my sincere thanks for the loyalty you have shown us this year. I hope you have a very enjoyable festive season and a great start to the new year.
Yours sincerely,
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J
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Dear Mr jorge_PRG,
An eventful year lies behind us. At the end of it, regrettably, we were temporarily unable to offer you the service that you expect from us: another strike by the pilots’ union, Vereinigung Cockpit, in the last week of November led to severe restrictions at Lufthansa, to flight cancellations and delays. On behalf of the Lufthansa board, I would like to expressly apologise for any inconvenience that you suffered as a result.
To reduce the subsequent impact on your status as much as possible, in the next few days we will be crediting all customers with Senator status a one-off credit of 10,000 status miles for 2016. In addition you will receive the same amount of select miles.
Reliability, excellent service, premium quality – these are the characteristics that you rightly expect from us and that we will be able to offer you again from now on.
I would like to offer you my sincere thanks for the loyalty you have shown us this year. I hope you have a very enjoyable festive season and a great start to the new year.
Yours sincerely,
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