Denied upgrade using UA Paper SWU
#31
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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https://lh4.googleusercontent.com/-t...U%2520back.jpg
And the front of the document:
https://lh3.googleusercontent.com/-l...+GPU+front.jpg
#32
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Of course, to make these things of even more dubious value: "Other restrictions may apply. Terms and conditions may change without notice."
These one-sided contracts are increasingly being declared void by American courts and even Congress (in the re-write of credit card T&Cs). Wonder when the EC will start to investigate such consumer-unfriendly boiler plate and start weighing in on the customers' side?
That said, I found this thread to be most informative. As I said in my earlier post, it is also revealing about LH's restrictive F award policy and gives a better idea if and why award seats will open on given flights a few days prior to departure.
These one-sided contracts are increasingly being declared void by American courts and even Congress (in the re-write of credit card T&Cs). Wonder when the EC will start to investigate such consumer-unfriendly boiler plate and start weighing in on the customers' side?
That said, I found this thread to be most informative. As I said in my earlier post, it is also revealing about LH's restrictive F award policy and gives a better idea if and why award seats will open on given flights a few days prior to departure.
#34
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Originally Posted by UA paper cert
8. [...] and will be processed based on the availability of capacity-controlled seats and meals.
#35
Join Date: Sep 2010
Posts: 198
I do not want to start a discussion about the food in here - but to me clearly the seat (esp. on LH) is a way bigger reason than the meals to upgrade from C to F.
So in my understanding as a company LH should just take the cert and the pax signs sth. that she/he is willing to skip F meals and just take whatever there is on board - happy customer, happy airline.. ?
So in my understanding as a company LH should just take the cert and the pax signs sth. that she/he is willing to skip F meals and just take whatever there is on board - happy customer, happy airline.. ?
#36
Join Date: Oct 2007
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#37
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These one-sided contracts are increasingly being declared void by American courts and even Congress (in the re-write of credit card T&Cs). Wonder when the EC will start to investigate such consumer-unfriendly boiler plate and start weighing in on the customers' side?.
I do not consider LH's F awards policy restrictive. I get the seats I want. However, why should LH offer the same number of seats to other airline's customers? In particular customers of those airlines that treat their elites better than other airlines' elites
#38
Join Date: Sep 2010
Posts: 198
And you do think that flying with an empty seat in F and a customer in paid C that could bring more revenue in the future and today as United surely will have to pay its share is better than accepting the SWU
I somehow fail to understand the logic of LH here.. or at least it wouldn' be mine..
#40
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United 1Ks earn 6 GPUs once they cross 100kEQM and two more every 50k: http://www.united.com/web/en-US/cont...wupgrades.aspx
Sort of what evouchers used to be at M&M a decade ago. Just like we could make a paper printout of an evoucher and present it to UA on the day of departure (when the confirmed upgrade didn't happen) UA issues the GPU in paper form for use on LH.
The confirmed upgrade with GPU on United metal has become expensive, so these are floating around and very frequently used on LH on a standby basis, which used to be a bad deal earlier.
Sort of what evouchers used to be at M&M a decade ago. Just like we could make a paper printout of an evoucher and present it to UA on the day of departure (when the confirmed upgrade didn't happen) UA issues the GPU in paper form for use on LH.
The confirmed upgrade with GPU on United metal has become expensive, so these are floating around and very frequently used on LH on a standby basis, which used to be a bad deal earlier.
#41
Join Date: Jun 2007
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#43
Join Date: May 2004
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United 1Ks earn 6 GPUs once they cross 100kEQM and two more every 50k: http://www.united.com/web/en-US/cont...wupgrades.aspx
Sort of what evouchers used to be at M&M a decade ago. Just like we could make a paper printout of an evoucher and present it to UA on the day of departure (when the confirmed upgrade didn't happen) UA issues the GPU in paper form for use on LH.
The confirmed upgrade with GPU on United metal has become expensive, so these are floating around and very frequently used on LH on a standby basis, which used to be a bad deal earlier.
Sort of what evouchers used to be at M&M a decade ago. Just like we could make a paper printout of an evoucher and present it to UA on the day of departure (when the confirmed upgrade didn't happen) UA issues the GPU in paper form for use on LH.
The confirmed upgrade with GPU on United metal has become expensive, so these are floating around and very frequently used on LH on a standby basis, which used to be a bad deal earlier.
#44
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Why, the cert they issued clearly says if seats or meals are not available, you can't use this standby upgrade instrument. Its not like they are promising their top elite something will happen for sure...
#45
Join Date: Apr 2005
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Posts: 3,599
While they were able to cater for the flight for a cash upgrade, they were not willing to do so for miles...