Is "Z" fare upgradeable?
#1
Original Poster
Join Date: Feb 2002
Location: Agoura Hills, CA USA
Posts: 2,662
Is "Z" fare upgradeable?
So sorry to post this question.... it probably has been answered many times... It a "Z" fare upgradable to first with either e-VOUCHERS or miles? Thanks in advance.....
#2
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
#4
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,514
That's what I thought.
Display your booking in your account and click the "Upgrade" button if there is one at the bottom of the screen. If an upgrade is possible you should see radio buttons asking you to choose between miles or e-Vouchers.
Or you may see the message as I have just seen: Your booking is not eligible for upgrade (119405)
I think this is an LH IT problem because the message seems to come and go. Or possibly LH Revenue Management messing things around.
Display your booking in your account and click the "Upgrade" button if there is one at the bottom of the screen. If an upgrade is possible you should see radio buttons asking you to choose between miles or e-Vouchers.
Or you may see the message as I have just seen: Your booking is not eligible for upgrade (119405)
I think this is an LH IT problem because the message seems to come and go. Or possibly LH Revenue Management messing things around.
#5
Original Poster
Join Date: Feb 2002
Location: Agoura Hills, CA USA
Posts: 2,662
So the answer is still a bit unclear.. I am US based... therefore , am I to understand that the Z fare is NOT upgradeable for US based flyers?...
#6
Join Date: Sep 2007
Programs: BAEC, M&L, Bonvoy
Posts: 1,339
Depends on the exact fare.
Some Z fares are upgradable ex US, some are not. Last summer business promotion was upgradable, it really depends.
The summer promotion that is currently going on, looks like it is upgradable, as LH US states if the fare is not upgradable (at least in my experience).
Best thing, call LH US.
Some Z fares are upgradable ex US, some are not. Last summer business promotion was upgradable, it really depends.
The summer promotion that is currently going on, looks like it is upgradable, as LH US states if the fare is not upgradable (at least in my experience).
Best thing, call LH US.
#7
Join Date: Mar 2002
Location: Pittsburgh
Programs: MM,flyer AA,UA, LH Senator
Posts: 201
Upgraded a Z fare Frankfort to Chicago using 50,000 M&M points It should not be a problem
z
z
#8
FlyerTalk Evangelist
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Location: Capetown
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I have never used a LH Z fare that was not upgradable
#9
#11
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Depends on the exact fare.
Some Z fares are upgradable ex US, some are not. Last summer business promotion was upgradable, it really depends.
The summer promotion that is currently going on, looks like it is upgradable, as LH US states if the fare is not upgradable (at least in my experience).
Best thing, call LH US.
Some Z fares are upgradable ex US, some are not. Last summer business promotion was upgradable, it really depends.
The summer promotion that is currently going on, looks like it is upgradable, as LH US states if the fare is not upgradable (at least in my experience).
Best thing, call LH US.
Z CLASS FARES ARE NOT UPGRADABLE TO FIRST CLASS. NEITHER MILEAGE NOR CERTIFICATES MAY BE USED TO UPGRADE THIS FARE. PASSENGERS WISHING TO HAVE THE OPTION TO UPGRADE SHOULD PURCHASE C OR D CLASS PER THE RULES OF THOSE SPECIFIC FARES.
#12
Join Date: Oct 2002
Location: FRA
Programs: LH FTL, BA Blue, UA Corpse
Posts: 1,423
Review of the fare rules is mandatory here. At the airport it may be a different beast. Although I had c/i agents who suspiciously said "Let's see if it is upgradeable" when I was booked on ZSPEC ex FRA, I managed to u/g a dirt-cheap non-upgradeable JFK-FRA Xmas special booked via UA and credited to MP some years ago. All u/gs were done with miles. YMMV.
#13
Join Date: Apr 2006
Location: LAX now DUS
Programs: AA LT Plat, IHG Plat., former LH HON (now Silver), Bonvoy Titanium
Posts: 774
Never been turned down for an upgrade from Z and I am US based. In fact, I just upgraded a LX Z fare to F with 2 Vouchers for tomorrow ZRH-LAX
#14
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
Some ex-USA Z fares are indeed not upgradeable. The upgrade feature is even greyed out on the LH checkin software. rcs should be able to shed some light into this, as he experienced this too IIRC?
I have not seen any other Z fares issued outside the US which are not upgradeable, so I guess it's only a US thing.
I have not seen any other Z fares issued outside the US which are not upgradeable, so I guess it's only a US thing.
#15
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
The 'Z is not upgradable' text was put into all Z fare rules when UA did all the fares ex USA. Now CO is in charge, so things are changing... rcs had talked about the 'new' rule asking GAs to check the fare rules, but after some initial excitement that routine has pretty much vanished at US checkin desks.