Faxed a request to transfer 30000 GlobalMiles to Hilton Points last night before I went to bed. This morning my account shows the transfer pending already. I am starting to like GlobalPass.

I just spoke to Globalpass and they connected me to their technical rep who explained that they had an error in showing "earned" miles as "Available Miles" and they were going to correct by tommorow. On the phone they confirmed that my "Available Miles" were, in fact, equal to the amount of my total miles so that relieved me.

Harvey Mechanic
Million Miler

Well, I guess we're about half way there. It seems everyone can log in and see a rudimentary statement. But currently all I can do is toggle between Account Mgr, Award Mgr and Update Personal Info--which changes the menus that are displayed. But none of the entries on these menus work for me. Some are clearly not enabled. But even those I could click on did nothing. It just says Error on Page in my browser status bar.

My Miles Balance and Available miles are equal so I guess they fixed that particular problem. I also had faxed a request to move miles into my Distancia account and it shows 30k miles as pending transfer out. That's useful information!

This is certainly better than what we had before. I guess we'll just have to be patient as they work the bugs out--and build in adequate security.

[This message has been edited by stephlac (edited 01-03-2003).]

[This message has been edited by stephlac (edited 01-03-2003).]

Just a quick follow-up to my previous post.... I wasn't able to view any of the active menu items because the computer I was on didn't have javascript enabled. Now I am able to see a lot more!

Still a ways to go to make this a fully-functioning site but a decent start I'd say. I personally feel GlobalPass has made a strategic mistake putting all of those disabled menu items on the site. It certainly raises expectations that these functions will be available soon. On the other hand, maybe they can deliver!

Is it just me or is there something intuitively wrong with the GlobalPass website? I mean, If I knew nothing about GlobalPass, it would be difficult to tell that this is a mileage earning website. The Mypoints site leaves no doubt that it is all about points. The GlobalPass website does not do the same .....

One bug in the system is that the system will not accept the same HHonors # for my wife and myself since we have a HHonors Mutual Fund account. So, I have just sent in requests the transfers to the 2nd account by fax, which they seem to be handling quickly.

Djlawman

I did an electronic transfer in early Feb, and it has yet to post to Hilton. Is this typical?

At least from my experience, no. I did an electronic transfer in early February, the 3rd, for my wife's account (the one that we can do electronically), and it appeared in our HHonors account in less than a week.

Djlawman

My January transfer showed up in a couple of days, but my February transfer in still pending.

My February transfer was input on 2/1 but still has not posted to HHonors.

I called LatinPass they said they would call Hilton. My concern is I don't want them to drop it and then when I do my March they say you can only do one per month and sorry about Feb. Eventhough you can only do 250K per year we don't know when this great deal could go away. Hopefully not for a year and half...hint

I called HHonors about my Feb transfer. They said it takes 30 day for credit to post.

My transfer from February 1 just posted today. Better late than never...

Web site has a new entry "look". I like it. I hope it attracts more members.

I noticed that the new graphics still include old partners like US Airways and Copa. I suppose they are technically still partners until the last award ticket is used, but continuing to trade off a past relationship with these airline is very misleading to potential customers.