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LATAM Business Class Check In, Oneworld Ruby

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LATAM Business Class Check In, Oneworld Ruby

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Old Feb 10, 2019, 3:52 am
  #1  
Original Poster
 
Join Date: Mar 2015
Location: Australia
Programs: QF
Posts: 50
LATAM Business Class Check In, Oneworld Ruby

Hi All,

Just had an interesting experience at LATAM Business Class Check in at SCL.

I'm traveling in Y to MDZ and I'm Oneworld Ruby (Qantas Silver) and one of the few perks is the business class check in which is quite nice at SCL.

The agent would only check my bag and not my partner's even though we are both on the same PNR. They made her go back to economy check in.
When we tried to complain she told me the benefit only applies to me and I can check it on the website.

We've done quite a few flights with Oneworld over the last 4 months and this is the first time we haven't been able to check in together.

Thoughts?
rosege is offline  
Old Feb 10, 2019, 4:38 am
  #2  
 
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
Interestingly it’s not listed anywhere on QFF, Latam pass, oneworld etc as a companion benefit. However I know back in my early QFF days I took my partner to business class check in with me (as a silver). Maybe it is discretionary?

after a few years in LATAMpass I learned not to expect too much. This particular iteration does seem a little ridiculous though
nancypants is offline  
Old Feb 10, 2019, 5:28 am
  #3  
Ambassador, LATAM
 
Join Date: Aug 2009
Location: Lima, Perú
Programs: LATAM, Lifemiles
Posts: 854
Originally Posted by rosege
she told me the benefit only applies to me and I can check it on the website.
Yes, officially the benefit is for Ruby elite only, it applies to companion from Sapphire elite +. In practice the agents probably aren't too strict about this, but YMMV.
nancypants likes this.
andreadbc is offline  
Old Feb 10, 2019, 1:15 pm
  #4  
Original Poster
 
Join Date: Mar 2015
Location: Australia
Programs: QF
Posts: 50
ok thanks all for the replies
rosege is offline  
Old Feb 12, 2019, 7:26 am
  #5  
 
Join Date: Jun 2018
Location: SCL
Programs: LATAM Pass Black
Posts: 43
priority check in is just for you since you're just Ruby/Gold LATAM. If you were Sapphire/Emerald your companion could use it too.
Thack is offline  


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