Multiplus points for Oneworld awards
#1
Original Poster




Join Date: Nov 2016
Location: SFO
Posts: 97
Multiplus points for Oneworld awards
Does anyone have experience using multiplus points to book a oneworld partner award? Trying to use up the points in my account on a short haul Cathay Pacific flight before I give up on multiplus. It doesn't look like there's much info on the website for Oneworld awards except for an award chart that doesn't say whether it is one way or round trip pricing or what some of the definitions of the regions are. The chart also looks region based now instead of distance based. The multiplus search engine has a one way check box so are one way awards allowed now? It looks like I have to call to book a Oneworld award as well?
#2
Original Poster




Join Date: Nov 2016
Location: SFO
Posts: 97
Update for those interested. It's somewhat difficult to find the Oneworld award chart but like many other posters already said, there has been a massive devaluation after the transition to Multiplus. The chart is now region based rather than distance based and is here: https://www.latam.com/content/dam/LA...-puntos-en.pdf
I had to call Latam's US service center to try to book my Oneworld award on CX and found out some interesting things as the agent was trying to help me book. The prices in the award chart are one way prices so a North America-North America award like LAX-ORD on AA priced out as 50k r/t when I asked the agent to try. However, some good news - you can now book a one way for Oneworld awards. LAX-ORD by itself priced out at 25k plus nominal taxes.
For whatever reason, the agent was unable to price out my PVG-HKG award request in his system. He could see the flight I wanted but when he requested it, it wouldn't confirm and could not give him a total price in Multiplus points and taxes. The agent said he would escalate the issue and provided me a case number for follow up. As an aside, he was able to price out itineraries involving CX flights as long as some part of the itinerary touched the Americas so he didn't know if that was a stipulation. Still need to burn these remaining Multiplus points so to be continued...
I had to call Latam's US service center to try to book my Oneworld award on CX and found out some interesting things as the agent was trying to help me book. The prices in the award chart are one way prices so a North America-North America award like LAX-ORD on AA priced out as 50k r/t when I asked the agent to try. However, some good news - you can now book a one way for Oneworld awards. LAX-ORD by itself priced out at 25k plus nominal taxes.
For whatever reason, the agent was unable to price out my PVG-HKG award request in his system. He could see the flight I wanted but when he requested it, it wouldn't confirm and could not give him a total price in Multiplus points and taxes. The agent said he would escalate the issue and provided me a case number for follow up. As an aside, he was able to price out itineraries involving CX flights as long as some part of the itinerary touched the Americas so he didn't know if that was a stipulation. Still need to burn these remaining Multiplus points so to be continued...

