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-   -   LATAM Booking Classes Eligibible for Courtesy Upgrade (https://www.flyertalk.com/forum/latam-latam-pass/1892561-latam-booking-classes-eligibible-courtesy-upgrade.html)

ChocolateFactory Feb 6, 2018 3:08 pm

LATAM Booking Classes Eligibible for Courtesy Upgrade
 
From March 1, discounted economy tickets ("Base") are no longer eligible for courtesy upgrades to business class.
Unfortunately, I couldn't find any information on which booking classes are still eligible for upgrades and their customer support on Twitter... leaves a bit to be desired (to put it very mildly).

Does anyone know which LATAM booking classes correspond to Base/Access/Control/Flex fares?
Thanks.

checkerboard Feb 6, 2018 4:17 pm


Originally Posted by ChocolateFactory (Post 29387179)
Does anyone know which LATAM booking classes correspond to Base/Access/Control/Flex fares?

Based on what I read on the LATAM websites, I think it's pretty simple:

For members of LATAM Pass, if they've pre-reserved seats in an even-numbered row, any fare is eligible for a courtesy upgrade, except those paid in a currency other than USD, in which case, booking classed J, C, D, and I are excluded. But if the pre-reserved seats are in an odd-numbered row, ONLY booking classes C, D, and I are eligible for courtesy upgrades, so long as the flight departs on a Tuesday or Thursday, or for fares Light and Flex. On all other days of the week, only booking classes J and Z can be upgraded, regardless of which row the seating may have been pre-reserved, or the currency of purchase.

For members of LATAM Fidelidade resident in Germany, France, Spain or Portugal, priority on the upgrade standby list is determined by alphabetical order of the booking class. But for members resident in Latin America (excluding Argentina, Brazil, Chile, Ecuador, Columbia, Peru, Bolivia, Paraguay, Uruguay, Venezuela, Suriname, and Mexico), upgrade priority is determined by comparing the height (without shoes) of any Black or Black Signature status passengers that requested their upgrades more than 79 hours before flight departure time - adding a bonus 13cm to any passenger who is over 65 years old and/or pregnant. For residents of excluded countries, LATAM Pass members worldwide, and Canadian members named John or Susan, upgrade priority is calculated in inches, with no bonus, except for flights that arrive after 3pm on Wednsedays or Sundays.

NOTE: Under no circumstances can tickets that have been issued be upgraded - except if they have a valid e-ticket number ending in 7.

:)


[More seriously: I've seen it alleged that some coded letter combinations in the middle-latter positions of LATAM fare bases map onto these branded fare categories - but it's not at all obvious, and unfortunately, doesn't booking class can't be relied on as a guide for that. I've just matched over to Black, and am already at the point of throwing in the towel and going back to AAdvantage.]

ChocolateFactory Feb 7, 2018 1:13 am

LOL!

I wish their CS had given me at least that information.
But they said it depends on the route...

I think your best option is to just book through their website. Then you can see the marketing title of the fare. I’d just like to explicitly search for upgradable fares on ITA Matrix... After recently being upgraded, I am addicted. ;) In Europe, we have nothing like that. You can be a LH HON Circle member, BAEC GGL member, any upgrades you receive would be entirely at the discretion of the staff. So receiving GUARANTEED upgrades is pretty amazing for me.

Tic Feb 7, 2018 7:08 am

So according to Latam website, from 1st March 2018 you can upgrade only from fares Access, Control and Flex:
Base: G,A,O
Access: N,S,X
Control: V,L,M
Flex: B,Y

Also there is no such thing like GUARANTEED upgrade on Latam Airlines. It is always subject of availability of seats in higher class.

ChocolateFactory Feb 7, 2018 7:10 am

Where did you find that mapping?

Yes, but the upgrades are guaranteed, as long as there are available seats (and of course depending on your number on the wait list). With European carriers, not even that exists.

Tic Feb 7, 2018 7:19 am

Got it from my travel agency. They contacted Latam Airlines to get those information.

Yes, I can agree with you. For example if on the list are 6 people and there's 6 available seats in business class then all 6 people will get the upgrade. Unless, if for example some flight will be rescheduled, and latam will have to move some passengers from business class to other flight (your flight) then you might lose your upgrade. But that never happened to me so I'm not sure.

ChocolateFactory Feb 7, 2018 7:20 am

Are those classes only valid for LA or also for JJ etc.?

Tic Feb 7, 2018 7:23 am

I guess for both but I'm not sure. N-fare worked for me on JJ flight (upgraded).

RolfD Feb 7, 2018 10:30 am


Originally Posted by checkerboard (Post 29387415)
Based on what I read on the LATAM websites, I think it's pretty simple:

For members of LATAM Pass, if they've pre-reserved seats in an even-numbered row, any fare is eligible for a courtesy upgrade, except those paid in a currency other than USD, in which case, booking classed J, C, D, and I are excluded. But if the pre-reserved seats are in an odd-numbered row, ONLY booking classes C, D, and I are eligible for courtesy upgrades, so long as the flight departs on a Tuesday or Thursday, or for fares Light and Flex. On all other days of the week, only booking classes J and Z can be upgraded, regardless of which row the seating may have been pre-reserved, or the currency of purchase.

For members of LATAM Fidelidade resident in Germany, France, Spain or Portugal, priority on the upgrade standby list is determined by alphabetical order of the booking class. But for members resident in Latin America (excluding Argentina, Brazil, Chile, Ecuador, Columbia, Peru, Bolivia, Paraguay, Uruguay, Venezuela, Suriname, and Mexico), upgrade priority is determined by comparing the height (without shoes) of any Black or Black Signature status passengers that requested their upgrades more than 79 hours before flight departure time - adding a bonus 13cm to any passenger who is over 65 years old and/or pregnant. For residents of excluded countries, LATAM Pass members worldwide, and Canadian members named John or Susan, upgrade priority is calculated in inches, with no bonus, except for flights that arrive after 3pm on Wednsedays or Sundays.

NOTE: Under no circumstances can tickets that have been issued be upgraded - except if they have a valid e-ticket number ending in 7.

:)


[More seriously: I've seen it alleged that some coded letter combinations in the middle-latter positions of LATAM fare bases map onto these branded fare categories - but it's not at all obvious, and unfortunately, doesn't booking class can't be relied on as a guide for that. I've just matched over to Black, and am already at the point of throwing in the towel and going back to AAdvantage.]


according to Lanpass this is how upgrades are processedhttps://cimg4.ibsrv.net/gimg/www.fly...f0dec54fb3.png
https://cimg6.ibsrv.net/gimg/www.fly...05843a7fec.png
https://cimg8.ibsrv.net/gimg/www.fly...a5fbf18abb.png

RolfD Feb 7, 2018 10:35 am

Finally

the best way to get an upgrade on any airline in any given day is very simple buy a business class ticket.

ChocolateFactory Feb 7, 2018 11:16 am

Thank you, Rolf, for providing us with information all of us already were aware of. Guess why I started this thread.

broland Feb 9, 2018 11:49 am


Originally Posted by RolfD (Post 29390385)
Finally

the best way to get an upgrade on any airline in any given day is very simple buy a business class ticket.

Then it's not an upgrade, is it? ;)

RolfD Feb 9, 2018 7:13 pm


Originally Posted by broland (Post 29398777)
Then it's not an upgrade, is it? ;)

if you want to travel in J that is the only way to guarantee a seat

checkerboard Feb 10, 2018 3:21 am


Originally Posted by RolfD (Post 29400112)


if you want to travel in J that is the only way to guarantee a seat

While generally true, if you're a bit unlucky, even this isn't always a guarantee.

SCLflyer Feb 11, 2018 6:58 pm

AFAIK the following booking classes are the ones that allow upgrade in LA, 4M and now in JJ as well: Y B H K M L V X.


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