LAN Business Class experience
Jul 19, 2014, 10:24 am
#31
Join Date: Aug 2004
Location: LON, TLV & NYC
Programs: Way Too Many
Posts: 363
Just off three Lan flights in J. Two were in 767s and one on the 787 to EZE.
I found both the seats and the crews really good on all flights - managed to sleep well and the crew were really friendly by taking the time to introduce themselves personally and walking through the cabin on a very regular basis.
Also like that on night flights the light was turned on 30mins before landing as opposed to JL/AY/QF where they sometime turned on the light 2 hours before landing.
I thought the IFE on the 767's were good and intuitive especially the music section. Yep no noise cancelling but not a deal breaker.
I was not impressed by the food found it bland and uninviting on all three flights but I don't generally like the food on planes.
Also was disappointed by the 787 the interior starting to age (scratches etc) the IFE got stuck and the toilets looked old. Had to double check I was on a 787.
On the flight from PPT-IPC two captains and two first officers some with family members (they were in Business even though they had seats in economy - saw their boarding passes).
Also no lounge access in PPT or IPC even though there is a lounge in both (was closed).
Overall thumbs up from me for the flight comfort/service - maybe I got lucky.
J
I found both the seats and the crews really good on all flights - managed to sleep well and the crew were really friendly by taking the time to introduce themselves personally and walking through the cabin on a very regular basis.
Also like that on night flights the light was turned on 30mins before landing as opposed to JL/AY/QF where they sometime turned on the light 2 hours before landing.
I thought the IFE on the 767's were good and intuitive especially the music section. Yep no noise cancelling but not a deal breaker.
I was not impressed by the food found it bland and uninviting on all three flights but I don't generally like the food on planes.
Also was disappointed by the 787 the interior starting to age (scratches etc) the IFE got stuck and the toilets looked old. Had to double check I was on a 787.
On the flight from PPT-IPC two captains and two first officers some with family members (they were in Business even though they had seats in economy - saw their boarding passes).
Also no lounge access in PPT or IPC even though there is a lounge in both (was closed).
Overall thumbs up from me for the flight comfort/service - maybe I got lucky.
J
Jul 19, 2014, 1:59 pm
#32
Join Date: Jul 2008
Location: MIA/SCL
Programs: LATAM PASS Black Signature, AA EXP 3MM, BA Blue
Posts: 244
Three were delivered during 2012 and two were delivered during 2013. LAN just received its 6th 787 last month and will receive four more 787s this year...