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Low Roller: Room Comps at Wynn, Venetian, Mirage?

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Low Roller: Room Comps at Wynn, Venetian, Mirage?

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Old Feb 10, 2009, 10:01 am
  #16  
 
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In my experiences as a BJ player at Wynn, they are MUCH more generous with comps/ratings than other properties. There is 1 pit boss over at Paris that I've found that is comparable...but I've had great experiences with 4 or 5 different people at Wynn/Encore. On a recent trip I played a lot of $15-25 BJ with my bets getting as high as $150 at times...and I was rated out at $120 for my trip. The bosses at Wynn/Encore are very engaging and willing to take care of any reasonable request. We ask for a table limit to be bumped, table to be marked non-smoking...not a problem. I've even gone as far as to ask what I'm rated at (I've got you at $X) and then to say "I played up to XXX" and usually they'll say "so is XX (a number in the middle) fair???" Wynn/Encore is the only place I can easily talk my rating up...and often times come close to doubling my rating just by talking, tipping, and asking nicely.

On our last trip for example, there were 3 of us. Here are our ratings:

- 21 hours @ $65
- 11 hours @ $70
- 16 hours @ $400

We were comp'd:

- 2 nights in Encore resort room (casino rate was $159/night)
- 1 night in Encore salon suite (casino rate was $750 that night)
- bottle of 1990 Dom Perignon at the table by the pit boss after 6 hours of all 3 of us playing one night ($500)
- 3 buffet comps (the only 3 that we asked for)
- Wynn limo available for transportation when requested
- approximately $1000 in f&b charges

So by my calculation, we risked $512,100, had an expected loss of $3,072.60, and received comps of $2,570. That results in an astounding 83.6% of our expected loss back in comps. One thing that should be noted though is that our group had a combined loss of approximately $11k. So while this could've factored a bit into the comps that we received...we still recevied A LOT more in comps than should be expected.

Last edited by mctrees02; Feb 11, 2009 at 10:27 am
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Old Feb 10, 2009, 10:03 am
  #17  
 
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Originally Posted by chichow
If you were talking slots, then we could easily say that the Harrah's properties give the most comps to slot players.

In addition to just talking about a comp room, you should consider trying to get a casino rate with your play.

You don't mention whether or not you are staying weekday vs. weekend nights which makes a difference in the room rates. For example you could get the Wynn for a promo rate in Feb for around 125USD a night on a weeknight.

I would say that since you have already had a comp stay at the Mirage and the Venetian, they like most casinos are going to hope that you up your play. It might be worth it to put some play anyways at the Wynn to at least get some future marketing offers.
Another suggestion would be to book your comp stay elsewhere...but then go over to the Wynn and play there first. You just might find yourself approached by a host asking what he can do to help. Tell him you are staying at Mirage/Venetian but would like to move to Wynn/Encore and see if he can take care of that for you. That might serve as an easy workaround!
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Old Feb 10, 2009, 10:11 am
  #18  
 
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Originally Posted by mctrees02
In my experiences as a BJ player at Wynn, they are MUCH more generous with comps/ratings than other properties. There is 1 pit boss over at Paris that I've found that is comparable...but I've had great experiences with 4 or 5 different people at Wynn/Encore. On a recent trip I played a lot of $15-25 BJ with my bets getting as high as $150 at times...and I was rated out at $120 for my trip. The bosses at Wynn/Encore are very engaging and willing to take care of any reasonable request. We ask for a table limit to be bumped, table to be marked non-smoking...not a problem. I've even gone as far as to ask what I'm rated at (I've got you at $X) and then to say "I played up to XXX" and usually they'll say "so is XX (a number in the middle) fair???" Wynn/Encore is the only place I can easily talk my rating up...and often times come close to doubling my rating just by talking, tipping, and asking nicely.

On our last trip for example, there were 3 of us. Here are our ratings:

- 21 hours @ $65
- 11 hours @ $70
- 16 hours @ $400

We were comp'd:

- 2 nights in Encore resort room (casino rate was $159/night)
- 1 night in Encore salon suite (casino rate was $750 that night)
- bottle of 1990 Dom Perignon at the table by the pit boss after 6 hours of all 3 of us playing one night ($500)
- Wynn limo available for transportation when requested
- approximately $1000 in f&b charges

So by my calculation, we risked $512,100, had an expected loss of $3,072.60, and received comps of $2,570. That results in an astounding 83.6% of our expected loss back in comps. One thing that should be noted though is that our group had a combined loss of approximately $11k. So while this could've factored a bit into the comps that we received...we still recevied A LOT more in comps than should be expected.
This is a nice analysis ^ (I won't comment on on specifics, as I don't know enough about Wynn comping --- other than what I hear second hand), though, the "regular resort room rate" is probably figured at a lower rate (per night) for the purpose of comp'ing. A lot of items use a lower rate than the "retail value." (For example, you'll get two tickets to a show that are worth $300 retail, but they only charge-back $150 of that retail price for "comping-purposes.") The loss doesn't hurt especially if they were figuring everything and looking at the loss. Though, an $11K loss is much more than the retail $$; so, as has often been mentioned, the "comp-game" is much riskier than the frequent flyer mileage and points games. You need to be willing to risk, to gain the reward.

Of course, the most valuable element (IMHO) are the FUTURE marketing offers, that will provide up-front comps (for rooms, free play and F&B) --- allowing you to potentially provide a little less action, while still providing a lot of base benefits. That's been my game, for the past few years.
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Old Feb 10, 2009, 10:22 am
  #19  
 
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Yeah rack rates were around $250 and $900 for those rooms...the casino rates are what we were told we'd be paying if we didn't play (which we weren't that concerned about).

Fortunately for me...I didn't absorb any of the $11k loss and actually came out a little bit ahead and was able to pick up some nice gifts for the lady!

I called yesterday to see what offers I'd have (my last 2 trips have rated at $120 and $70) and the host just told me "I can offer you a casino rate but you'll probably find a better rate by going to our website." I'll wait and see what marketing offers get emailed to me.
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Old Feb 10, 2009, 11:26 am
  #20  
 
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Originally Posted by mctrees02
Yeah rack rates were around $250 and $900 for those rooms...the casino rates are what we were told we'd be paying if we didn't play (which we weren't that concerned about).

Fortunately for me...I didn't absorb any of the $11k loss and actually came out a little bit ahead and was able to pick up some nice gifts for the lady!

I called yesterday to see what offers I'd have (my last 2 trips have rated at $120 and $70) and the host just told me "I can offer you a casino rate but you'll probably find a better rate by going to our website." I'll wait and see what marketing offers get emailed to me.
Always nice to walk away without the loss.

Over the past year, "low-roller" room offers from Venetian/Palazzo have really picked up. I've also heard the same for Wynn, though, mostly from video poker/slot players; so I can't really speak to tables.

It's a really good idea to throw some video poker coin-in into the mix (of gaming) if at all possible.

I've found that enjoying friends and relaxing is more my priority than the gaming (in Vegas... not so much for Atlantic City); so I don't really spread my play around too much.

This past weekend, I managed to take a core-bootcamp class @ Canyon Ranch (Palazzo/Venetian), and even did two other cardio sessions. Though, sleep was still lacking... and the bootcamp was a "bit" painful.....

Last edited by baccarat_king; Feb 10, 2009 at 11:36 am
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Old Feb 10, 2009, 3:26 pm
  #21  
 
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I didn't even think about my VP time. I logged 3 or so hours at $.25 VP the last day of our trip...or about $5 in expected loss!
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Old Feb 10, 2009, 3:30 pm
  #22  
 
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Originally Posted by mctrees02
I didn't even think about my VP time. I logged 3 or so hours at $.25 VP the last day of our trip...or about $5 in expected loss!
That "might" do more harm than good (with regard to future offers). [emphasis on the "might"] Something to keep in mind. Since the [very light] VP play, might very well be bringing down your overall theoretical.
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Old Feb 10, 2009, 6:22 pm
  #23  
 
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Originally Posted by chichow
Sorry what do you mean by POM?
http://letmegooglethatforyou.com/?q="pom dependent"
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Old Feb 11, 2009, 4:51 pm
  #24  
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I just tentatively booked a stay at the Wynn. I couldn't get myself to pay $40 more a night for the Encore.

For casino rates, is that something you have to ask at the end of your stay or at the end of your play (in case you don't get comped)?
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Old Feb 11, 2009, 4:56 pm
  #25  
 
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Originally Posted by Goosey
I just tentatively booked a stay at the Wynn. I couldn't get myself to pay $40 more a night for the Encore.

For casino rates, is that something you have to ask at the end of your stay or at the end of your play (in case you don't get comped)?
At the end of your stay, you'll speak to a host and ask if they can COMP your room charges, as well as food and beverage. At that point, they will review your play, and either COMP or give you a room rate reduction --- and, if applicable, tell you how much F&B they will cover.
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Old Feb 16, 2009, 10:18 pm
  #26  
 
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Originally Posted by baccarat_king
I've played very light of recent, but my play in December was basically (for a 4 day stay) $101 average table bet for 9 hours (blend of dice and pai gow poker) and 3 hours of slots (video poker) for an average of $4.16 per spin (Venetian loves to track time and coin-in for some reason, most properties are just concerned with coin-in).
Hmmm, I can't find the time spent anywhere. Where are you seeing it? It's not on the win/loss statement they mail out, and it's not tracked on the (lame) Club Grazie website.

[the model for VP/slots is a bit better --- but, expect to do decent $20K to $30K coin-in per day, not as familiar with VP/slots for RFB and other benefits, so I can't really speak to that]
Is $20k coin-in per day what they consider a low roller?
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Old Feb 17, 2009, 4:07 am
  #27  
 
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Originally Posted by OverThereTooMuch
Hmmm, I can't find the time spent anywhere. Where are you seeing it? It's not on the win/loss statement they mail out, and it's not tracked on the (lame) Club Grazie website.
It's not on the website, and I've never seen table game [play] details on any players club website. You need to speak directly [via phone/email] to your host or Club Grazie.
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Old Feb 20, 2009, 2:31 am
  #28  
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I've currently booked 2 nights at the Palazzo and 3 nights at the Wynn. I currently get discounted (not comp) deals from both. I have stayed at the Palazzo but never at the Wynn. Should I just stay 5 nights at Wynn or am I better off spreading my stay between the two hotels as far as future marketing offers is concerned?
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Old Feb 20, 2009, 7:30 am
  #29  
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Originally Posted by Goosey
I've currently booked 2 nights at the Palazzo and 3 nights at the Wynn. I currently get discounted (not comp) deals from both. I have stayed at the Palazzo but never at the Wynn. Should I just stay 5 nights at Wynn or am I better off spreading my stay between the two hotels as far as future marketing offers is concerned?
They don't care where you stay, only where you gamble.
I've never stayed at the Wynn, but I get offers from them, because I cross the bridge from the Palazzo and gamble there.
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Old Feb 20, 2009, 9:39 pm
  #30  
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Originally Posted by opus17
They don't care where you stay, only where you gamble.
I've never stayed at the Wynn, but I get offers from them, because I cross the bridge from the Palazzo and gamble there.
So there's not much reward for staying at a hotel?
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