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Avoid stand-by ticket queues

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Old Jan 22, 2007 | 4:24 am
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Avoid stand-by ticket queues

We visit Las Vegas over the xmas and saw Le Reve (bought directly at Wynn where we were also staying at), O (sold-out for every day but there was a date change of tickets for some other couple and we got excellent seats) and Mystere (bought at TI). While there, we also considered seeing the new Love show at the Mirage but it was sold-out and they offered the stand-by option -- which was a total joke!

For the 7pm show, we had to first queue there at 4pm to get a number. We got our number (11, I think) and they counted the number of tickets each number wanted. Fine, we though, they'd know the demand and the rest should be rather convenient.

We arrived before 6pm for the next queueing. Everyone went to the queue in arrival order and at some point the called for each number and the queue was "renumbered" to the correct order. People arriving late went to their corresponding position by the number.

I had assume that they'd release the unticketed seats at some point before the show and let us know approximately how many would have a chance -- wrong. 15-20 minutes before the show started, they started letting numbers slowly to go to the desk to buy tickets. By 7pm, when the show started, maybe first 5 had their tickets. Maybe a rush sale at 7pm? No way, still going very slow eventually at 7:45pm -- show already gone for 45 minutes, it was us at position 11.

There were two separate seats left, in the farmost back rows, at full price, when the show had already gone for 45 minutes. As the first queueing for the 10pm show was to start at 8pm, we said we'd queue for the 10pm show instead (being in the first position, after all). Was this ok? No way, we would either have to buy the two last tickets or to go to the end of the queue.

I don't like to be screwed so we visit the ticket counter but told that we won't buy the tickets -- to let them give the same treatment to the people behind us (there was already some pretty disappointed people as no one knew the status of the tickets and everyone knew that the show was already running) -- and we left the MGM Mirage. I will not never go to see the Love at MGM Mirage nor will I never stay at MGM Mirage, or spend a single dime there.

There were people with numbers well above 30 and 40 in the queue. I feel sorry that these incompentence people never bothered to inform these people that there was no chance that they'd get the tickets. Luckily they might have had a change with the 10pm show but it's a small reward for hours of queueing.. we did our 2 hours for nothing.

If they had hired college-educated people to handle the stand-by queue, they could have counted the demand from the first queueing and the number of free seats available to make everyone's life easier. But I guess it's cheaper to hire people who cannot even count..
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Old Jan 22, 2007 | 11:45 pm
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I stopped by Revolution, the Love-inspired lounge last friday night for their grand opening. I was not impressed. Visually impressive yes, but the first thing i saw upon entry to the club was a passed out drunk guy. He was passed out for 15 minutes before his friends took him home. No one ever checked my groups ids or identified themselves whatsoever during our visit. Needless to say i left within 20 minutes. Hopefully mirage management figures out how to manage this brand extension before they aliemate all their customers.
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