Wynn/Encore backtracks on self-park charges; free for guests, validation for others
Jun 7, 2018, 9:25 pm
#1
Original Poster
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Wynn/Encore backtracks on self-park charges; free for guests, validation for others
As per Wynn Las Vegas announced free parking for hotel guests - FOX5 Vegas - KVVU:
Less then a year after introducing self-parking charges, Wynn/Encore announced today that hotel guests will no longer be charged for self-parking.
Less then a year after introducing self-parking charges, Wynn/Encore announced today that hotel guests will no longer be charged for self-parking.
“Our guests choose to stay with us because of the attention we give to perfecting every detail of their experience,” Maurice Wooden, President of Wynn Las Vegas said. “We have come to believe that charging additional parking fees is counter to the personalized service we provide.”
Wynn/Encore is also introducing a validation program for non-guests, with one vehicle's parking fees being validated per $50 in spend:For non-hotel guests and valley residents, self-parking and valet parking at the Wynn and Encore will be validated once per day, per vehicle with a receipt of $50 spent at either the Wynn or Encore.
I'm not holding out hope that this will cause any changes to policy at other casinos, although I've always wondered why validating parking given sufficient spend wasn't the default everywhere to begin with.
Jun 11, 2018, 8:06 pm
#2
Join Date: Oct 2002
Location: Chicago, USA
Programs: UA 1MM Gold AA Gold NW Silver Marriott Plat. SPG Plat. Hilton Gold Hertz 5 Star
Posts: 3,218
Adelson doesn't charge right? I'm guessing that Wynn can better compete against Venetian Palazzo by not charging parking fees
Jun 15, 2018, 3:35 pm
#4
Original Poster
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I think the bigger issue with Wynn is how opaque their Red Card loyalty system is, making it hard for members to understand why they got free parking - and if not, how to get it. It's not like Mlife, TR, or even Cosmo Identity where the tier level required for free parking is clear, not to mention how to actually achieve that tier.
Jun 16, 2018, 3:05 am
#5
Join Date: Nov 2017
Location: LAS; home will always be DTW
Programs: Delta
Posts: 197
Jun 16, 2018, 4:24 pm
#6
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,701
Jun 18, 2018, 5:02 pm
#7
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,391
Another data point: this is on the front page of MLife properties:
Fascinating... I think things like this may put the lie to the Strip casino protest of "well, everything's fine" when it was pointed out that visitor numbers were a bit down in 2018.
Fascinating... I think things like this may put the lie to the Strip casino protest of "well, everything's fine" when it was pointed out that visitor numbers were a bit down in 2018.