website login problems

Jul 12, 2018 | 2:21 pm
Original Poster
Join Date: Jan 2006
Location: DCA/IAD
Programs: most of them
Posts: 3,284
website login problems
Is anyone else having trouble with the KE website? I am unable to log in with either my account number or userID.

Jul 12, 2018 | 3:23 pm
Join Date: Dec 2017
Location: Planet Earth
Programs: IHG Diamond Amb, Hilton Diamond, Hyatt Globalist, Bonvoy Gold, Hertz PC, AA Plat Pro
Posts: 150
Originally Posted by
glennaa11
Is anyone else having trouble with the KE website? I am unable to log in with either my account number or userID.
Had the same problem yesterday. Try logging in incognito mode, worked for me.

Jul 13, 2018 | 12:49 am
Join Date: Jun 2015
Location: SEL by way of ATL
Programs: AAdvantage Gold, DL, KE Skypass
Posts: 43
I can't log onto the app at all (it keeps saying that my ID and/or PW are incorrect), but I can log onto the actual website just fine.

Jul 14, 2018 | 9:58 am
Join Date: Dec 2017
Location: Planet Earth
Programs: IHG Diamond Amb, Hilton Diamond, Hyatt Globalist, Bonvoy Gold, Hertz PC, AA Plat Pro
Posts: 150
Looks like app login is not working for me as well now. Website on incognito mode seems to be the only method for me.