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Old Sep 18, 2015, 8:41 pm
  #1  
Original Poster
 
Join Date: Jan 2014
Posts: 15
Claim Missing Miles?

I flew on Alaska Air with my KE skypass #, but never got the miles credited. What is the best/easiest way?
Tbhart is offline  
Old Sep 19, 2015, 4:26 am
  #2  
 
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,352
https://kr.koreanair.com/content/kor...#mileage-claim
mikesaidyes is offline  
Old Aug 7, 2018, 1:12 pm
  #3  
 
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
The link above doesnt work anymore and for the life of me, I cant find the "Mileage Claim" link within koreanair.com. Any insights? Missing miles from DL flights credited to Skypass.
KosherKimchee is offline  
Old Aug 7, 2018, 2:35 pm
  #4  
 
Join Date: Jul 2018
Posts: 5
Originally Posted by KosherKimchee
The link above doesnt work anymore and for the life of me, I cant find the "Mileage Claim" link within koreanair.com. Any insights? Missing miles from DL flights credited to Skypass.
This link should work: koreanair.com/global/en/profile/profile.html#mileage-inquiry

Otherwise go to koreanair.com check the SkyPass option in the navigation bar. Under Earn, you find the option Mileage Claim.
Step is offline  
Old Aug 7, 2018, 6:53 pm
  #5  
 
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Originally Posted by Step
This link should work: koreanair.com/global/en/profile/profile.html#mileage-inquiry

Otherwise go to koreanair.com check the SkyPass option in the navigation bar. Under Earn, you find the option Mileage Claim.
Wow! Not only did that work, but the miles credited INSTANTLY. Thanks!
KosherKimchee is offline  
Old Jan 1, 2019, 1:36 am
  #6  
 
Join Date: Dec 2015
Location: BHM, ATL
Posts: 32
Not so successful for me. I tried it both on my android app and on a pc browser. I'm trying to claim a partner airline flight that I took on 18 Dec 2018, but it keeps telling me that I am not within the valid claim period of 7 days - 365 days

Anyone have success with the mileage claim link recently?
Aragorn7 is offline  
Old Jan 1, 2019, 5:54 am
  #7  
 
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,352
Try emailing [email protected] with a picture of your boarding pass and any other info you have. They always respond quickly to me.
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mikesaidyes is offline  
Old Jan 3, 2019, 7:14 am
  #8  
 
Join Date: Dec 2015
Location: BHM, ATL
Posts: 32
Originally Posted by mikesaidyes
Try emailing [email protected] with a picture of your boarding pass and any other info you have. They always respond quickly to me.
Thank you @mikesaidyes. They did indeed respond in 1 day, and I got the miles credited.
Aragorn7 is offline  
Old Jul 12, 2019, 10:14 am
  #9  
 
Join Date: Jan 2005
Location: LAX_AMS_MNL
Programs: AS MVP, AA EXP - 1MM, BAEC BRZ, BVY GLD, Hilton DIA, Hyatt GLB
Posts: 749
Originally Posted by mikesaidyes
Try emailing [email protected] with a picture of your boarding pass and any other info you have. They always respond quickly to me.
Im getting an error that the email above is not good. Is there a new email to send request for mileage credit. AF got errors each time I gave them my Skypass number, I suspect it has something to do with my middle name.
KL808 is offline  
Old Jul 12, 2019, 10:30 am
  #10  
mk1
 
Join Date: Aug 2007
Location: Arlington, VA
Programs: KE Morning Calm; AA Plat
Posts: 314
Try this one: [email protected]
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Old Jul 12, 2019, 11:17 am
  #11  
 
Join Date: Dec 2014
Location: Switzerland; South Korea
Posts: 346
deleted
benji2227 is offline  
Old Jan 5, 2022, 10:05 am
  #12  
 
Join Date: Jan 2005
Location: LAX_AMS_MNL
Programs: AS MVP, AA EXP - 1MM, BAEC BRZ, BVY GLD, Hilton DIA, Hyatt GLB
Posts: 749
Guys, I recently flew HA (LAX-KOA-LAX) in P and A fare. I placed my KE number on both legs but wasn't credited.

I cant seem to find the boarding passes anymore. Am I SOL? Is it still possible to get credited, if so where should I send my message to?

Thanks
KL808 is offline  


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