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Award Availability? Expert Flyer shows yes, Korean no?

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Award Availability? Expert Flyer shows yes, Korean no?

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Old Feb 23, 2015, 11:50 am
  #1  
Original Poster
 
Join Date: Jan 2013
Posts: 35
Award Availability? Expert Flyer shows yes, Korean no?

I just transferred 80K from Chase to book a one-way Kosmo Suite from JFK to NRT. I'm tons of availability on expertflyer, and can search and find the flight on Korean's website. When I select a flight and click next, I'm getting the message:

"Not enough seats are available on the selected flights. Please try again selecting other flights."

Do I need to call to make this booking?
beckkl is offline  
Old Feb 23, 2015, 2:54 pm
  #2  
 
Join Date: Jun 2013
Posts: 65
Originally Posted by beckkl
I just transferred 80K from Chase to book a one-way Kosmo Suite from JFK to NRT. I'm tons of availability on expertflyer, and can search and find the flight on Korean's website. When I select a flight and click next, I'm getting the message:

"Not enough seats are available on the selected flights. Please try again selecting other flights."

Do I need to call to make this booking?
Your problem is probably the ICN to NRT leg of that flight. There's probably no award availability. You should give them a call.
changger1 is offline  
Old Feb 23, 2015, 3:01 pm
  #3  
 
Join Date: Aug 2013
Posts: 27
I ran into the same issue. Call up their service center and book via the phone.
bearsdidit is offline  
Old Feb 24, 2015, 8:06 pm
  #4  
 
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,352
Also try GMP-HND. It's an airport change, but it doesn't take long at all. There might be more space. You MUST call for GMP departure. Haneda is also a MUCH closer airport.
mikesaidyes is offline  
Old Feb 24, 2015, 9:43 pm
  #5  
 
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,352
Correction: You must call for GMP award using Delta. I misread. Not sure if you can check that online using Chase Points.
mikesaidyes is offline  


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