KLM UK website errors in Firefox
Jan 9, 2007 | 10:08 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
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KLM UK website errors in Firefox
Since yesterday I'm getting repeated random errors accessing the KLM UK booking tool through Firefox (Windows in this case, I'll try on the mac later on). I'm not trying to book a flight, only to look up prices, but the errors are occurring at such a frequent rate that it's impossible on Firefox.
I just tried in IE7 and I'm not getting the errors. There seems to be no reason why the errors show in Firefox and not IE as these are server side errors, I've been using Firefox to access klm.com for a long time. Are other people seeing this error? Anyone tried to access with opera or another browser.
IE6 was bad, but IE7 looks like a mangled mess so I'd rather not have to use it for no apparent reason.
I just tried in IE7 and I'm not getting the errors. There seems to be no reason why the errors show in Firefox and not IE as these are server side errors, I've been using Firefox to access klm.com for a long time. Are other people seeing this error? Anyone tried to access with opera or another browser.
IE6 was bad, but IE7 looks like a mangled mess so I'd rather not have to use it for no apparent reason.
Jan 11, 2007 | 5:04 pm
#2
Join Date: Oct 2002
Location: UK
Posts: 7,566
For as long as I can remember the KLM web site has always been erratic when using Firefox or any of its predecessors. I whinge at KLM about this every now and again (and sometimes some things get fixed). There is also a "report broken website" tool in Firefox.
Jan 11, 2007 | 5:57 pm
#3
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,431
Well every flight booking I've made with KLM has been in some version of Firefox, so it doesn't make sense that it works sometimes and other times it doesn't.
The report broken website application in Firefox is only really useful for things that are either the fault of the browser or are easily reproducable. Basically if the bug is with the website then it's up to Mozilla volunteers to contact the authors of broken websites. It's a thankless job so I can imagine it's only major sites that get bothered with.
Here's a list of reports from this tool for klm.com:
http://reporter.mozilla.org/app/quer...t_query=Search
The report broken website application in Firefox is only really useful for things that are either the fault of the browser or are easily reproducable. Basically if the bug is with the website then it's up to Mozilla volunteers to contact the authors of broken websites. It's a thankless job so I can imagine it's only major sites that get bothered with.
Here's a list of reports from this tool for klm.com:
http://reporter.mozilla.org/app/quer...t_query=Search