KLM FD account errors
Mar 20, 2003 | 1:23 am
#1
Original Poster
Join Date: Nov 2000
Location: Da Nang, Vietnam
Programs: Vietnam Airlines Lotusmiles Platinum
Posts: 2,426
KLM FD account errors
Guys
I just logged into my account again as I do most days to follow the transactions appearing in there... and was shocked to discover that my most recent flight transactions appear in the listing but are included in my flight tallies.
The miles or segments have not been included in the totals, though the flight does appear in the trasnaction statement.
Bizarre ?
I will be in AMS later today and query this there.
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dog food...whoops I mean KLM snack
KLM Royal Dutch Airlines
Virtual Airline Management Group
*a QF here and an IB there, here a AA, there a BA, everywhere a effing o...w..?
I just logged into my account again as I do most days to follow the transactions appearing in there... and was shocked to discover that my most recent flight transactions appear in the listing but are included in my flight tallies.
The miles or segments have not been included in the totals, though the flight does appear in the trasnaction statement.
Bizarre ?
I will be in AMS later today and query this there.
------------------
dog food...whoops I mean KLM snack
KLM Royal Dutch Airlines
Virtual Airline Management Group
*a QF here and an IB there, here a AA, there a BA, everywhere a effing o...w..?
Mar 20, 2003 | 2:54 am
#3
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
This happens regulary - it usually just take a few days for the the totals to sync with the transactions.
-- Dambus
Mar 20, 2003 | 4:12 am
#4
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Biggleswade
Programs: SK Gold, AY Gold
Posts: 13,675
Yup, happens to me quite a bit too...
Incidentally, anyone any idea how long it takes MH flights to register on the account? I've got an LHR-KUL-LHR flight to go in there, and could really do with having those miles in there... They had the FD number at booking and check-in.
Incidentally, anyone any idea how long it takes MH flights to register on the account? I've got an LHR-KUL-LHR flight to go in there, and could really do with having those miles in there... They had the FD number at booking and check-in.
Mar 20, 2003 | 4:35 am
#5
Join Date: Sep 2002
Location: Cheltenham
Programs: Mucci, KLM Plat for Life , BA now muddy grey, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,694
Dont worry about this. This is standard and always catches up. They seem to run several systems at once; You will get a different answer again if you ring up.
Mar 20, 2003 | 5:12 am
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routires, PCR
Posts: 13,609
It would be nice if any flight credits showed up.
Still waiting for an AS flight 7/02 and four KL flights 8/02 - said to be credited but apparently they take four weeks to show. And I'm not even thinking about the online booking bonus.
Still waiting for an AS flight 7/02 and four KL flights 8/02 - said to be credited but apparently they take four weeks to show. And I'm not even thinking about the online booking bonus.
Mar 20, 2003 | 11:15 am
#8
Join Date: Aug 2001
Posts: 3,673
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">any idea how long it takes MH flights to register on the account?</font>
The Europe-KUL flights are usually the quickest to be credited, however.