upgrading another PAX to C
Oct 23, 2002 | 4:26 pm
#6
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,883
No need for paper certificate (I don't think they issue them anymore, at least as far as KL metal flights are concerned). Deadline is in principle two weeks before departure.
Oct 23, 2002 | 4:50 pm
#7
Join Date: Sep 2000
Location: UK
Posts: 3,081
I'm always issued paper tickets when flying KLM metal !
Anyway, if you want to upgrade online you'll need the ticket number. If you don't have it give the PE desk a ring and they'll check your booking in their system.
I've never booked an upgrade two weeks before, usually just a couple of days and then I always call before I book to make sure there's availability.
I'm not recommending this though, maybe I've just been lucky so far .
Nigel
Anyway, if you want to upgrade online you'll need the ticket number. If you don't have it give the PE desk a ring and they'll check your booking in their system.
I've never booked an upgrade two weeks before, usually just a couple of days and then I always call before I book to make sure there's availability.
I'm not recommending this though, maybe I've just been lucky so far .
Nigel
Oct 24, 2002 | 5:17 am
#9
Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson, H Rewards
Posts: 5,965
They DO send out paper certificates. I upgraded a person not related to me on a flight in Aug(?) without problems, but needed to send her the certificate.
Oct 24, 2002 | 7:37 am
#10
Join Date: Aug 2001
Posts: 3,673
I've been promised the paper certificate many times, but have yet to receive one in the mail.
Once a presumably inexperienced agent at an Asian KLM outpost assumed my upgrade was a computer error, as I had no paper evidence for it.
Nowadays I always go to the GVA ticket office to have a 'D' sticker affixed on flight coupons for my upgraded segments, prior to departure.
Once a presumably inexperienced agent at an Asian KLM outpost assumed my upgrade was a computer error, as I had no paper evidence for it.
Nowadays I always go to the GVA ticket office to have a 'D' sticker affixed on flight coupons for my upgraded segments, prior to departure.