Transavia
Sep 25, 2005 | 5:15 am
#1
Original Poster
Join Date: Sep 2002
Location: Cheltenham
Programs: Mucci, KLM Plat for Life , BA now muddy grey, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,692
Transavia
My partner, also PE, has just flown KLM back from SIN upgraded with miles. As part of this the AMS to MAN sector was also upgraded and the usual voucher given. However an economy boarding pass was issued on this sector as the flight was being operated by a cramped one class Transavia plane. In effect downgraded. Apparantly this has been common on this route this summer. Is it worth a letter?
Sep 25, 2005 | 7:18 am
#2
Join Date: Jun 2005
Location: SEA
Programs: AS Titanium, Marriott Titanium, ICH Diamond, HH Gold
Posts: 4,823
Originally Posted by simonsmith
My partner, also PE, has just flown KLM back from SIN upgraded with miles. As part of this the AMS to MAN sector was also upgraded and the usual voucher given. However an economy boarding pass was issued on this sector as the flight was being operated by a cramped one class Transavia plane. In effect downgraded. Apparantly this has been common on this route this summer. Is it worth a letter?
Now you may have some chance of an apology, when the route is normally operated with 2-class (KLM?) planes, and this was only changed shortly before the flight. The amount of miles needed for the upgrade should have been the same as if only SIN-AMS was upgraded (which in effect was the case here).