KLM apologies!

Old Jun 2, 05, 1:04 am
  #1  
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Cool KLM apologies!

KLM is busy sending out apology emails. I received two in last 24 hours. First, for sending a mail which was meant for travel agents, not for FFs; (Something about revision of IATA fares, guess they hiked it up; which is not so good news). Second for sending emails from "KLM Ecuador" in Dutch language (or may be in French/Spanish).

I think these confusions are perhaps due to shifting into FB. Hopefully they will not let this confusion seep into our mile accounts.
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Old Jun 2, 05, 2:48 am
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I got an apology for the Ecuador one as well (which I hadn't received, BTW)
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Old Jun 2, 05, 2:55 am
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Got the Ecuador apology,but I've never received any e-mail from Ecuadorian website or anything similar!

Last edited by MACH81; Jun 2, 05 at 7:00 am
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Old Jun 2, 05, 5:41 am
  #4  
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Yup, me too. Got the Ecudaro maillist-message in spanish, and the appology. My mother only received the appology.
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Old Jun 2, 05, 6:57 am
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Odd is it not, that with so much to apologise for, KLM choose these two issues.
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Old Jun 2, 05, 7:02 am
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when I firt read the subject of the e-mail I thought :"Wow they are officially apologizing after my complaint for the end of the KLM + card"!nope...
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Old Jun 2, 05, 7:52 am
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I got the agents one.. Thought they were giving me inside information
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Old Jun 2, 05, 10:41 am
  #8  
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Originally Posted by lallyr
I got the agents one.. Thought they were giving me inside information
Can you post it?
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Old Jun 2, 05, 3:35 pm
  #9  
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The original Ecuador e-mail was in my bulk folder.
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Old Jun 2, 05, 11:28 pm
  #10  
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Originally Posted by Markie
Odd is it not, that with so much to apologise for, KLM choose these two issues.
Yup, an apology is certainly overdue for restricting level miles earning only with SkyTeam carriers in the new FB
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Old Jun 3, 05, 6:02 am
  #11  
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Originally Posted by PJK
Can you post it?
Revision in IATA fares for travel ex-India to USA and Canada

Dear Trade Partner,

Please be advised that our 4 month and 6 month IATA excursion fares for travel ex-India to USA will be revised for ticketing and travel effective 01 June 2005.

The 4 month and 6 month IATA excursion fares to Canada will also be revised for travel effective 15 July 2005.

All CRSes are in the process of updation. For further details please be guided by your respective CRSes.

Gxxxx xxxxxs
Regional Marketing & Revenue Manager
India, Nepal, Bangladesh, Bhutan, Sri Lanka & Maldives
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Old Jun 3, 05, 8:05 am
  #12  
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Originally Posted by lallyr
Revision in IATA fares for travel ex-India to USA and Canada

Dear Trade Partner,

Please be advised that our 4 month and 6 month IATA excursion fares for travel ex-India to USA will be revised for ticketing and travel effective 01 June 2005.

The 4 month and 6 month IATA excursion fares to Canada will also be revised for travel effective 15 July 2005.

All CRSes are in the process of updation. For further details please be guided by your respective CRSes.

Gxxxx xxxxxs
Regional Marketing & Revenue Manager
India, Nepal, Bangladesh, Bhutan, Sri Lanka & Maldives
I guess a permanent subscription to that mailinglist could provide some useful information...
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Old Jun 4, 05, 8:41 am
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----- Original Message -----
From: KLM Ecuador
To: ozstamps
Sent: Wednesday, June 01, 2005 11:09 AM
Subject: Europa mas facil


KLM Newsflash Mayo 2005

¿Aparece un extraño diseño o no se muestran los gráficos? Vea aquí la versión online de este e-mail => http://www.klm.com/ec_sp/newsletters..._newsflash.jsp


Ofertas Especiales

París $ 549 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Amsterdam $ 549 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Frankfurt $ 549 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Reino Unido $ 549 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Tel Aviv $ 949 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Beirut $ 949 reserve ahora => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=

Más destinos... click aquí => http://www.klm.com/passage/ebt/shopb...ACADE=true&ST=


etc, etc.
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Old Jun 4, 05, 8:47 am
  #14  
 
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Originally Posted by Markie
Odd is it not, that with so much to apologise for, KLM choose these two issues.
Strangely I do not find this odd as for me these acts lie withing the scope of expectancy of KL

Had a great laugh after reading your post, thanks! ^
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