only initials instead of full name for web@award?
#1
Original Poster




Join Date: Mar 2004
Posts: 50
only initials instead of full name for web@award?
This's the first time I book web@award and the system only asked me for the Initials and Surnames of the passengers instead of full names while booking paid tickets. Is that a normal practice for KLM to use initials for award tickets? Thanks
#2




Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,817
Not in my experience. Whether for me, or for a friend, the tickets have been with first name.
Of course, I've booked all by phone, and each time I've given the first name, so that may be why.
Of course, I've booked all by phone, and each time I've given the first name, so that may be why.
#4

Join Date: Aug 2000
Location: Exile
Posts: 16,065
Every single KLM-issued ticket I have ever flown on has only designated me as MENDIS/SC rather than MENDIS/SEAN, so I guess its a quirk in their system (always web or CTO issued tickets though). My FD card also says "Mr.S.C.Mendis" on it rather than my full name.

