How to find PNRs?
Mar 13, 2022, 2:13 pm
#1
Original Poster
Join Date: Oct 2006
Location: YQR
Posts: 2,741
How to find PNRs?
Hi folks, I almost always fly Star Alliance because my home airport is poor for Sky Team offerings, so I am unfamiliar with how to find the PNRs for connecting flights on a KLM booking. I have a few of these, recently booked, where I am connecting to or from a KLM flight via WestJet or Air Canada. Is the easiest way to get the PNRs for these other flights by calling KLM or are there workarounds? With an AC, LH, or UA booking I know how to do this, but I am stumped so far with my KLM bookings.
Thanks!
Thanks!
Mar 13, 2022, 4:54 pm
#2
Join Date: Jul 2004
Location: Amsterdam
Programs: Flying Blue silver
Posts: 168
All booked in one ticket? Then i would call the airline who issued the ticket (AC, WS). The airline who booked the ticket should have received the KL-pnr and be able to inform you. Of course, if you booked via a travel agent, contact the TA.
Mar 13, 2022, 5:57 pm
#3
Original Poster
Join Date: Oct 2006
Location: YQR
Posts: 2,741
Thanks. Three are KLM booked tickets and one is an AF booked ticket. I shall make some calls.
Mar 14, 2022, 1:47 pm
#5
Original Poster
Join Date: Oct 2006
Location: YQR
Posts: 2,741
However, I did try plugging the KLM PNR for one of the itineraries into AC's manage my booking service and it brought up the itinerary and allowed me to select seats. That is good. This did not work for WS, who are operating most of the connecting flights. Still, progress!
Thanks for your suggestion.
Mar 15, 2022, 2:07 pm
#6
Join Date: Nov 2019
Location: AMS
Programs: Flying Blue - Platinum
Posts: 81
Mar 15, 2022, 7:49 pm
#7
Original Poster
Join Date: Oct 2006
Location: YQR
Posts: 2,741
Thanks for this suggestion. I was thinking I could call WS, but currently their wait times are atrocious (even for Gold status pax like me) so I wasn’t keen on that. I will try Messenger. In the past, they would pull up the relevant info by knowing the flight number + date + name so imagine it’s the same now based on what you note.
Jul 13, 2022, 6:48 pm
#9
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
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Anyone found a way to self service this, specifically for WestJet? I'd love not to waste an agent's time, or my time, by having to phone or get on a chat and have them look it up. KL website and app, AF website, Saudia, none show me a WS PNR.
Jul 13, 2022, 11:24 pm
#10
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
As reported in post 6, you can quickly get it from WS on a chat with an agent if you don't want to ring KLM.
Jul 14, 2022, 10:00 am
#11
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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