KLM.com down
Dec 30, 2021, 4:49 am
#5
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
They are not down. Its just the same old bugs. In the past you would often end up in an endless redirection loop (redirecting between countries), having a "Too many redirects" error as a result. Their website just sucks.
This specific error posted above I got as well recently. Solution is, like with any KLM/AF website issues, clear the cookies for that website. I'd advise against clearing all your cookies, but through the settings of your browser you can typically do so for a specific website. After having done that the site works normally again. Its absolutely ridiculous that this is needed to get access, but unfortunately these issues have been going on for literally years - and nothing is being done to resolve them. These issues are especially apparent when you are logging in from abroad, or are visiting a specific-country website other than the country that you are currently in.
This specific error posted above I got as well recently. Solution is, like with any KLM/AF website issues, clear the cookies for that website. I'd advise against clearing all your cookies, but through the settings of your browser you can typically do so for a specific website. After having done that the site works normally again. Its absolutely ridiculous that this is needed to get access, but unfortunately these issues have been going on for literally years - and nothing is being done to resolve them. These issues are especially apparent when you are logging in from abroad, or are visiting a specific-country website other than the country that you are currently in.
Dec 31, 2021, 6:42 am
#7
Join Date: May 2009
Location: AMS
Posts: 2,062
They are not down. Its just the same old bugs. In the past you would often end up in an endless redirection loop (redirecting between countries), having a "Too many redirects" error as a result. Their website just sucks.
This specific error posted above I got as well recently. Solution is, like with any KLM/AF website issues, clear the cookies for that website. I'd advise against clearing all your cookies, but through the settings of your browser you can typically do so for a specific website. After having done that the site works normally again. Its absolutely ridiculous that this is needed to get access, but unfortunately these issues have been going on for literally years - and nothing is being done to resolve them. These issues are especially apparent when you are logging in from abroad, or are visiting a specific-country website other than the country that you are currently in.
This specific error posted above I got as well recently. Solution is, like with any KLM/AF website issues, clear the cookies for that website. I'd advise against clearing all your cookies, but through the settings of your browser you can typically do so for a specific website. After having done that the site works normally again. Its absolutely ridiculous that this is needed to get access, but unfortunately these issues have been going on for literally years - and nothing is being done to resolve them. These issues are especially apparent when you are logging in from abroad, or are visiting a specific-country website other than the country that you are currently in.
Dec 31, 2021, 9:54 am
#9
Join Date: Feb 2012
Posts: 573
Same here. At least 4 days, maybe longer it's been down for me in the US.
That's an incredibly long amount of time for a site to be down. Hack? Operational trouble?
Edit: odd. When I launch a Chrome Incognito window, KLM.com appears to be up.
That's an incredibly long amount of time for a site to be down. Hack? Operational trouble?
Edit: odd. When I launch a Chrome Incognito window, KLM.com appears to be up.
Dec 31, 2021, 1:48 pm
#10
Join Date: May 2009
Location: AMS
Posts: 2,062
In that case, as above, clear the cookies for klm.com in your browser.
Jan 4, 2022, 2:48 am
#11
Join Date: Dec 2010
Location: MAD
Programs: FB Plat
Posts: 249
Right now it is not working for me, on any browser, even after clearing cookies, and not even in the app (i am trying to change a flight and even the app sends me to a dead link)
I get this:
---------------------------
Edit later: at some point it all started working again. They are clearly having some server problem on and off these days
I get this:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.Reference #3.e481655f.1641289641.ad457d18---------------------------
Edit later: at some point it all started working again. They are clearly having some server problem on and off these days
Last edited by AnaTFN; Jan 4, 2022 at 3:07 am Reason: add info