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How do you contact KLM?: No one is home!

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Old Sep 2, 2021, 12:45 pm
  #16  
Original Poster
 
Join Date: Jun 2009
Location: Toronto
Programs: Aeroplan;KLM;UA
Posts: 112
Originally Posted by Firstboss
The trick with reaching KLM via Dutch number - try different times of the day. The waiting line goes through peaks and valleys. If the stated waiting time is longer than 20 minutes, try a few different times.

Thanks - I did eventually reach someone at that number. However the first 5 or 6 times they just disconnected me unceremoniously. The North American number just told me to go online and then hung up.

The social media I tried - FB and WhatsApp - answered a totally different question to the one I posed. I think whoever mans those channels are 'cut and paste' operators.

The fellow I finally reached in NL was very good, as is usual when you get to actually speak to someone at KLM. Sadly the new planes that are currently serving Toronto have an embargo against carrying dogs and cats in the hold.
JeffersonCampervan is offline  


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