In-flight Catering Drastically Pared Back

Old May 2, 2020, 8:53 am
  #31  
 
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,673
Stop feeding them... let's keep this thread on the topic of catering!
splflyer and Didymis like this.
Maestro Ramen is offline  
Old May 15, 2020, 12:20 am
  #32  
 
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
Originally Posted by stepfel

This is how the food looks like (KL717 27.3.in J). The worst I ever had on a plane.
Ouch! I'm looking at a business class ticket for July/August in the hope that some borders are opening again. Doubt though if you could just buy a Y class ticket. The seat in C is of course much better, but three Y seats sort of gets the job done as well. Especially if I see this is what catering is reduced to :O

Let me clear (not wanting to fuel the other topic), there are a million problems more severe than the catering on a flight. BUT.. this is Flyertalk and we are discussing flying during Covid-19.
kevinflyaway is offline  
Old May 16, 2020, 10:58 am
  #33  
 
Join Date: Mar 2004
Location: AMS
Programs: FB plat for life
Posts: 316
Slightly off topic - but I noticed that across the pond, DL in business seems to offer almost normal inflight services (warm meals, beverages incl. alcoholic (also in Y I believe), and KL sticks to no service except food box already at your seat plus non alcoholic drinks.
I have a son that will spend three weeks in the US this summer and to pick him up there, I would prefer (on miles) to travel in biz - so it is almost tempting to take DL with a connection rather than the nonstop KL flight (to ORD in this case).
Should we expect KL and DL to align their services by July - and which way will they go then - or will this discrepancy remain for now ?
pjhartog is offline  
Old May 17, 2020, 5:50 am
  #34  
 
Join Date: Jun 2012
Location: BRU
Programs: EuroBonus, FlyingBlue Gold
Posts: 245
Originally Posted by pjhartog
Slightly off topic - but I noticed that across the pond, DL in business seems to offer almost normal inflight services (warm meals, beverages incl. alcoholic (also in Y I believe), and KL sticks to no service except food box already at your seat plus non alcoholic drinks.
I have a son that will spend three weeks in the US this summer and to pick him up there, I would prefer (on miles) to travel in biz - so it is almost tempting to take DL with a connection rather than the nonstop KL flight (to ORD in this case).
Should we expect KL and DL to align their services by July - and which way will they go then - or will this discrepancy remain for now ?
On the first of July, most of the Netherlands will be reopened. So hopefully this means that more regular cabin service can resume.
NLNO is offline  
Old May 17, 2020, 3:38 pm
  #35  
 
Join Date: Mar 2004
Location: AMS
Programs: FB plat for life
Posts: 316
That assumes KL and unions will be part of the real world....
pjhartog is offline  
Old May 21, 2020, 2:24 pm
  #36  
FlyerTalk Evangelist
Original Poster
 
Join Date: Oct 2000
Posts: 14,352
Originally Posted by pjhartog
That assumes KL and unions will be part of the real world....
I read somewhere (but forgot where, so no source link) that KLM intends to resume regular inflight service as soon as they can. On the other hand, the unions are likely to scream blue murder when and if that day comes.

Johan
johan rebel is offline  
Old May 21, 2020, 3:52 pm
  #37  
 
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 775
I will not be on one of their aircraft until aisle seats can be used again, the food and dink was never much to get excited about either in Y or C !
ninjalad is offline  
Old May 21, 2020, 5:05 pm
  #38  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,714
I was in J on a long haul KLM flight this week. On arrival to my seat, a plastic bag with water, biscuits, a sandwich and various other snacks was waiting. Overall volume of food/ calories quite high, but you ideally wouldn’t want to live off it.

There was also a “dine on demand” option in J if vegetarian pasta which I suspect might have been also offered to those in Y at the beginning of the flight. I hard passed, but I heard it was perfectly acceptable from someone else.

Cabin crew were really sweet and friendly and pointed out that I should ask if I needed anything as they wouldn’t be doing the rounds much. Snacks and sandwiches were available in the J kitchen throughout the flight and crew always asked me if I needed anything.

Overall, the team on the day did well, but I am not sure KLM can easily justify “one choice of bad food” as being any more Coronavirus friendly than the usual food in the longer term.
EuropeanPete is offline  
Old May 21, 2020, 5:15 pm
  #39  
FlyerTalk Evangelist
Original Poster
 
Join Date: Oct 2000
Posts: 14,352
Originally Posted by EuropeanPete
Snacks and sandwiches were available in the J kitchen throughout the flight.
What about the beverage selection?

Also, any idea what the load factors were like in J and Y?

Johan
johan rebel is offline  
Old May 21, 2020, 6:23 pm
  #40  
 
Join Date: Sep 2014
Programs: Flying Blue Plat, Air Europa Silver, IHG Plat, Accor Plat
Posts: 1,010
Originally Posted by EuropeanPete
I was in J on a long haul KLM flight this week. On arrival to my seat, a plastic bag with water, biscuits, a sandwich and various other snacks was waiting. Overall volume of food/ calories quite high, but you ideally wouldn’t want to live off it.

There was also a “dine on demand” option in J if vegetarian pasta which I suspect might have been also offered to those in Y at the beginning of the flight.
Thanks for the update. Did you enjoy the flight? Can you share any more specifics on the snacks etc.? I struggle to imagine a longhaul flight in J with that kind of meal service.
HalconBCN is offline  
Old May 21, 2020, 11:50 pm
  #41  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,714
Originally Posted by johan rebel
What about the beverage selection?

Also, any idea what the load factors were like in J and Y?

Johan
Beverages were soft drinks only. I only saw water being handed out, I believe there was a can of coke in the plastic bag and we were offered “soft drinks” in principle - I assume but can’t verify it would have been normal non alcoholic selection, potentially cold drinks only as there was no mention of tea or coffee.
Maestro Ramen likes this.
EuropeanPete is offline  
Old May 21, 2020, 11:55 pm
  #42  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,714
Originally Posted by HalconBCN
Thanks for the update. Did you enjoy the flight? Can you share any more specifics on the snacks etc.? I struggle to imagine a longhaul flight in J with that kind of meal service.
On snacks, I can remember the following in the bag besides water, coke and a sandwich:
- Stroopwafels
- 2 x chilli flavoured corn snacks
- economy style biscuits and small piece of cheese
- I think there was then something chocolate and some kind of breakfast style snack bar, but can’t specifically remember

I was happy enough with the flight. Under normal circumstances I travel so much that I rarely eat or drink on flights, even long haul. The IFE was working which I hadn’t taken for granted (even if there was almost nothing I wanted to watch) and as I’m usually a OneWorld flyer this was my first time in KLM’s current generation World Biz seats which are definitely a step ahead of the old ones.

Oh, most importantly, I also got a Delft house which I wasn’t expecting.
EuropeanPete is offline  
Old May 22, 2020, 10:23 am
  #43  
 
Join Date: Apr 2002
Location: NYC
Posts: 9,114
Thanks EUPete. Did they board from the back - and how easy was it to social distance on board?
erik123 is offline  
Old May 22, 2020, 3:31 pm
  #44  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,714
Originally Posted by erik123
Thanks EUPete. Did they board from the back - and how easy was it to social distance on board?
Boarding was Business Class first through a separate drawbridge. I felt the queuing even for Business wasn't very well socially distanced. I gave the evil eyes to a guy who almost bumped into my back and then pointedly moved myself out of the queue to stand 2 metres to the side for a while. Inside the plane there were about 6 people in J, the rear-most row behind the kitchen was for KLM crew. The entire front area was also reserved for crew, so it did mean more people using one toilet for the whole of J cabin than I would have ideally liked. I didn't see the rest of the plane, but I know it was planned to be max 100 capacity for a 777-200 and in the end we went on a 777-300ER so there couldn't even have been one person per block of 3/4 seats down the back.
Thysk and Maestro Ramen like this.
EuropeanPete is offline  
Old May 23, 2020, 2:49 am
  #45  
 
Join Date: Jan 2002
Location: CH, D, USA
Posts: 1,727
Coffee?

From E Pete's post, no coffee served.

Anybody else, maybe on a morning flight, was there really no coffee?

Lounges closed, shops closed, this stresses me out now. With the liquid ban, a logistical nightmare. Can't bring from home, can't buy, can't take from lounge,....

How long will this last??

Last edited by f4free; May 24, 2020 at 1:22 am
f4free is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.