24 hour cancellation after booking?

Old Jun 16, 2018, 5:12 am
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24 hour cancellation after booking?

Hi, can I cancel my tickets within 24 hours after booking and get a refund at klm.com?
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Old Jun 16, 2018, 5:20 pm
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Incorrect answer,

Last edited by erik123; Jun 17, 2018 at 4:54 pm
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Old Jun 16, 2018, 5:53 pm
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From other countries too, quite certainly.
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Old Jun 16, 2018, 6:12 pm
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If you call, yes. I've done that 4 or 5 times when my plans changed shortly after booking.
Can't do it online
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Old Jun 16, 2018, 9:11 pm
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I did it online.
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Old Jun 16, 2018, 9:12 pm
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The option is kind of hidden though.

Last edited by ThePlaneThePlane; Jun 16, 2018 at 9:14 pm Reason: Duplicate post
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Old Jun 17, 2018, 5:16 am
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Did it online too...

https://www.klm.com/travel/us_en/cus...icket_cost.htm
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Old Jun 17, 2018, 3:09 pm
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Thank you. I used the online form and sent in a 24 hr request. My flight does still show on klm.com website, though I assume this always is the case given the 2-4 weeks waiting time on requests. I have not cancelled my trip manually, and assume this will be done by KLM automatically if the request is accepted?
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Old Jun 17, 2018, 5:31 pm
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Thats correct. The booking will be cancelled for you.
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Old Jun 17, 2018, 11:58 pm
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Yes. It took only a few days for the refund to come through, rather than the quoted 2-4 weeks. The booking was cancelled automatically, but not within 24 hours, so don't worry, your refund will come as long as you put the request in within 24 hours.
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Old Jul 13, 2018, 3:24 am
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It's now prominently displayed on the website:

https://www.klm.com/travel/ie_en/cus...m/index.htm#p1
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Old Jul 16, 2018, 1:24 pm
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It is a very nice feature. The flight I mentioned above was removed from My Bookings within three or four days, and the money was transferred back within a week. Very quick and professional by KLM!
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Old Jul 17, 2018, 5:46 am
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Also, they generally only reserve the amount on your credit card the first 24-36 hours before actually charging it, which makes it easier to cancel within that period without actually charging you.
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Old Jul 17, 2018, 6:50 am
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Originally Posted by Wunk
Also, they generally only reserve the amount on your credit card the first 24-36 hours before actually charging it, which makes it easier to cancel within that period without actually charging you.
It doesn't help much as it takes them longer than that time to refund it, I've cancelled few times within 24hrs, in all cases my CC was charged and then refunded few days later.
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Old Jun 20, 2019, 5:45 am
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Originally Posted by Wunk
If you call, yes. I've done that 4 or 5 times when my plans changed shortly after booking.
Can't do it online
What will happened if I cancel my flight and request to refund exceeds 24 hours (in my case 27 hours) after received ticket copy from KLM? Will it still be full refund? Is anyone experiencing the same case?
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