KL Outsources AMS Crown Lounges
Sep 17, 2017, 10:53 am
#1
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KL Outsources AMS Crown Lounges
Sep 17, 2017, 12:43 pm
#3
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That's old news and nothing to do with today's announcement:
http://www.flyertalk.com/forum/klm-f...-redesign.html
The luchtvaartnieuws article says the lounge staff will wear a KLM uniform but work for Vermaat; I hope that doesn't mean the end of the Flying Blue desk in the lounge!
http://www.flyertalk.com/forum/klm-f...-redesign.html
The luchtvaartnieuws article says the lounge staff will wear a KLM uniform but work for Vermaat; I hope that doesn't mean the end of the Flying Blue desk in the lounge!
Sep 17, 2017, 1:35 pm
#5
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Vermaat's website is an impressive collection of glossy pictures and marketing jargon, platitudes and clichés. Doesn't exactly inspire confidence.
Johan
Sep 23, 2017, 4:05 am
#7
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I don't know if the new company has taken over yet but the toilets at the back of lounge 25 were a disgrace yesterday (22nd September) evening around 8:20 pm. One towel dispenser did not have a towel at all and the on the other on the towel had reached its end end and was all over the wash-hand basin area. There were no paper towels and in any case the bin for them was overflowing. I took a picture and I now have to work out where in KLM to send it to.
Sep 23, 2017, 11:43 am
#10
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Because they must be well aware I presume. Such a busy lounge, with so many people coming through, simply means that they need somebody to clean up the toilet areas multiple times per hour. There is no other way to keep things tidy.
Do if they don't clean for longer amounts of time, thats intentionally - and they must be well aware that things get messy real fast with so many people coming through. Its not rocket science for them to know the frequency of which cleanups are needed - its the basics of running such lounge.
Do if they don't clean for longer amounts of time, thats intentionally - and they must be well aware that things get messy real fast with so many people coming through. Its not rocket science for them to know the frequency of which cleanups are needed - its the basics of running such lounge.
Sep 23, 2017, 12:09 pm
#11
Join Date: Jun 2010
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The lounge staff aren't the ones doing the cleaning. Cleaners work for a different contractor and I can even imagine the lounge staff has no idea what that cleaning contract includes (it works like that everywhere in big companies). And probably the lounge staff never enters the guest toilets because they have their own facilities.
If you report a dirty toilet to the staff, they could have arranged an extra cleaning.
If you report a dirty toilet to the staff, they could have arranged an extra cleaning.
Oct 2, 2017, 1:43 am
#14
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It's like déja vu all over again....
Also about the paid food options.
http://www.flyertalk.com/forum/klm-f...e-dragons.html
Also about the paid food options.
http://www.flyertalk.com/forum/klm-f...e-dragons.html
Nov 4, 2017, 2:09 am
#15
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The unions are angry about the outsourcing of the current 'hospitality agents' to the new caterer. They want to retain their KLM job contract.
Unions have set a deadline on the 6th of November, or they may be subsequent 'actions'. I think not serving those meatballs is only a good thing...
Unions have set a deadline on the 6th of November, or they may be subsequent 'actions'. I think not serving those meatballs is only a good thing...