Why Doesn't KLM Provide Delayed Departure Times on its Website?

Old Mar 31, 17, 4:59 pm
  #1  
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Why Doesn't KLM Provide Delayed Departure Times on its Website?

I am sitting listening to music on hold because the KLM website tells me that my flight will be delayed arriving in Amsterdam by 2 hours and 45 minutes, but still shows the original departure time. So I have to waste everyone's time and call to try and find out the estimated time of departure. What a pain.

Yes, I can do a guesstimate, but the other airlines I fly provide that information online.

Oh, and I tweeted KLM over an hour ago and no response from there.

Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.

Last edited by BigFlyer; Mar 31, 17 at 5:11 pm
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Old Mar 31, 17, 6:04 pm
  #2  
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Originally Posted by BigFlyer View Post
I am sitting listening to music on hold because the KLM website tells me that my flight will be delayed arriving in Amsterdam by 2 hours and 45 minutes, but still shows the original departure time. So I have to waste everyone's time and call to try and find out the estimated time of departure. What a pain.

Yes, I can do a guesstimate, but the other airlines I fly provide that information online.

Oh, and I tweeted KLM over an hour ago and no response from there.

Correction to original post: If I pull up my PNR online, it shows the revised time. But, it is not available if you search Flight info on the website.
Unsure. Would be good to complain about. Usually, Google is fairly up to date: just type 'KLXXX' into it. (Say, KL606).
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Old Apr 1, 17, 1:29 pm
  #3  
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Or try Flightstats.com

Johan
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