Reserving seats on KL flights with non-KL nrs
Jun 16, 2014, 11:08 pm
#1
Original Poster
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
Reserving seats on KL flights with non-KL nrs
Recently, I started flying my usual route PRG-AMS on flights operated by KL, but sold under OK flight numbers and on OK stock.
Is there a way to reserve seats in advance?
KL website doesn't offer the possibility and OK does not provide seat reservations in Economy in advance. What's worse, when checking in on the OK website, I cannot even change the assigned seat - it's possible only at the counter in PRG (in outstations, 'the whole plane is blocked out' - in the words of check-in staff).
Is there a way to reserve seats in advance?
KL website doesn't offer the possibility and OK does not provide seat reservations in Economy in advance. What's worse, when checking in on the OK website, I cannot even change the assigned seat - it's possible only at the counter in PRG (in outstations, 'the whole plane is blocked out' - in the words of check-in staff).
Jun 17, 2014, 2:18 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,740
If you mean that the KLM website doesn't allow you to look up your reservation, and to select seats [and I really don't see why it wouldn't], then no, there is no other way to have seats assigned.
Presumably you book these flights this way because they are cheaper than buying them from KLM?
This sounds more like an OK-specific query, though.
Presumably you book these flights this way because they are cheaper than buying them from KLM?
This sounds more like an OK-specific query, though.
Jun 17, 2014, 3:36 am
#3
Original Poster
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
There is no prob looking up the reservation on the KL website (it even shows in my FB profile). But it does not allow advance seat selection.
I'm booking those tickets via OK, because I usually connect in PRG from another origin. KL either does not serve those (even with code-share) or their code share tickets are triple the price of OK's tickets...
I'm booking those tickets via OK, because I usually connect in PRG from another origin. KL either does not serve those (even with code-share) or their code share tickets are triple the price of OK's tickets...
Jun 17, 2014, 3:44 am
#4
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,740
I'm just surprised that you can see your booking but the functionality has been disabled...
But then again it's a small price to pay for such a big saving.
Still, if OK doesn't allow you to select seats in advance, it seems appropriate that you cannot select seats in advance for any OK flight even if it is operated by another carrier.
Jun 17, 2014, 3:54 am
#5
Original Poster
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
Fair point. What bugs me the most, however, is the inability to select seat at OLCI or check-in in an outstation. The system assigns 25E, and the only hope is that by the time one reaches the gate in PRG, there are some alternatives left...
Jun 17, 2014, 4:31 am
#8
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,740
It certainly looks like KLM are (whether off their own bat, or at the request of OK) restricting holders of OK tickets from being able to do normal procedures (check in, seat assignment) on their website.
Just out of curiosity - does KLM allow you to buy an Economy Comfort seat on such a ticket??? Perhaps if money is involved they will take it...
Just out of curiosity - does KLM allow you to buy an Economy Comfort seat on such a ticket??? Perhaps if money is involved they will take it...
Jun 17, 2014, 5:36 am
#9
Original Poster
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
BTW, KL doesn't handle OK in AMS, and OK does not handle KL in PRG (done by Menzies).
Jun 17, 2014, 7:08 am
#10
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,740
But what about the KLM website? Does it not want to sell you an Economy Comfort seat? So there is no ability to pick a seat, even if you indicate that you are willing to pay for one?
Jun 17, 2014, 7:38 am
#11
Original Poster
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
Jun 17, 2014, 11:54 pm
#14
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
I get this all the time for my PRG-AMS flights......try using the iPhone/iPad (or whatever you might have) App.......works for me all the time when the normal website gives the above message...
Jun 18, 2014, 4:13 pm
#15
Join Date: Dec 2013
Location: Berlin
Programs: DL Diamond, AB Platinum :( , AS 50K, Hilton Diamon, Marriott Gold, IHG Diamond AMB
Posts: 51
Yep just contact KLMs Twitter or FB team and they will be able to assign seats as long as it's KL operated. Done this a few times with AZ coded KL op flights. Did once call and had a very unhelpful person insist that it was impossible but the Twitter team have never had any issue getting it done for me.
Codeshares are a real pain though (on all carriers imho) but this way at least you get some say in the seat you'll be sat in ahead of OLCI albeit not the full seat map you'd get if it were KL coded.
Codeshares are a real pain though (on all carriers imho) but this way at least you get some say in the seat you'll be sat in ahead of OLCI albeit not the full seat map you'd get if it were KL coded.