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Old Mar 19, 2022, 7:23 am
  #1  
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Question Multiple travel bank credits for one reservation

Is this possible? I asked Jetblue Twitter and they said it was possible if I called in. When I called last night, the agent was not confident with her skills (odd for JB agents) and said she couldn't do it.

The breakdown of credits is that there are 2 adults, 1 5yo, and 1 lap infant. The 2 adults and 5yo have credits. I would have booked everything separately to use all the credits but the 5yo obviously can't be booked on his own, solo res.

Thanks for any help!
infamousdx is offline  
Old Mar 19, 2022, 4:57 pm
  #2  
 
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I just dealt with something similar. Each passenger can have up to one travel bank account applied per ticket. The travel bank owner does not have to match the passenger or even be on the itinerary at all. However, you cannot apply funds from more than one travel bank per passenger.

Last week I booked an itinerary for 2 passengers. I had credit in 2 separate travel banks; one was significantly larger than the other. Even though both banks combined were less than the total fare, I was not able to use the entire amount because each pax could only be linked to one bank.
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Old Mar 19, 2022, 5:49 pm
  #3  
 
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Originally Posted by mikejeep
I just dealt with something similar. Each passenger can have up to one travel bank account applied per ticket. The travel bank owner does not have to match the passenger or even be on the itinerary at all. However, you cannot apply funds from more than one travel bank per passenger.

Last week I booked an itinerary for 2 passengers. I had credit in 2 separate travel banks; one was significantly larger than the other. Even though both banks combined were less than the total fare, I was not able to use the entire amount because each pax could only be linked to one bank.
Thanks - and were you able to do this online or had to call in? I have a situation similar to what you describe (two travel banks, each passenger has their own credit which I want to use on a new itinerary).
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Old Mar 19, 2022, 7:04 pm
  #4  
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Originally Posted by nomiiiii
Thanks - and were you able to do this online or had to call in? I have a situation similar to what you describe (two travel banks, each passenger has their own credit which I want to use on a new itinerary).
If you just want to use two travel banks, then each passenger has to book separately to apply their credit. This can be done online very easily. You can then call in or DM the Twitter team (faster) so they can link the reservations.
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Old Mar 20, 2022, 7:21 am
  #5  
 
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Originally Posted by nomiiiii
Thanks - and were you able to do this online or had to call in? I have a situation similar to what you describe (two travel banks, each passenger has their own credit which I want to use on a new itinerary).
My scenario was a Vacations package so I had to call to use travel bank credit anyway. I believe you have to call to use multiple banks on the same itinerary no matter what.
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Old Apr 21, 2022, 12:48 pm
  #6  
 
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I recently traveled with my wife and two kids (DCA-FLL). The TV screens for 3 of the 4 of us were broken. The FA said we'd get a travel credit email, and about 24 hours later a $25 travel credit appeared in each of our 4 TB accounts ($100 total). If I want to use all the credits for a new round-trip, am I correct that I have to book one-way tickets for pairs of 2 travelers in order to break this into 4 separate transactions (logging into each account once to complete each transaction, and pairing 1 adult with 1 child on each one because the kids can't book their own tickets on the website)? If I call could I book this in one transaction?

I only paid $21.60 per ticket for the flight (netting a whopping 7 TB points per account), so the $25 credit actually paid for our flight and then some.
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Billy Mumphrey is offline  
Old Apr 21, 2022, 1:33 pm
  #7  
 
Join Date: Mar 2008
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You can use multiple separate travel bank accounts on a single itinerary if there are enough people on the itinerary so that that ratio is at least 1:1. So, if you want to book a trip for you and your child, you can use your TB and child's TB on the same itinerary. The only problem is that you have to do it over the phone, and the wait time is 2-3 hours.
HoldenC is offline  
Old Sep 9, 2022, 3:50 pm
  #8  
 
Join Date: Jul 2019
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Anyone know how many jetblue travel bank credits can you use to purchase a flight? For example, Southwest caps at three types of payment forms so if your travel credits don't cover you have only use two and another form (CC). Thanks!
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Old Sep 10, 2022, 7:44 pm
  #9  
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Originally Posted by flower282
Anyone know how many jetblue travel bank credits can you use to purchase a flight? For example, Southwest caps at three types of payment forms so if your travel credits don't cover you have only use two and another form (CC). Thanks!
As was stated upthread, you can use a maximum of one Travel Bank per passenger. If there's more than one passenger on an itinerary, you can use two Travel Banks but one credit could not be rolled over onto the second passenger and would end up carrying a leftover balance.

-J.
GW McLintock is offline  
Old Oct 19, 2023, 3:13 pm
  #10  
 
Join Date: Jul 2006
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I understand that it is one travel bank per passenger. How about multiple passenger booked with one travel bank? Thus, can you use a single travel bank to book one reservation containing multiple passengers?
jeelele is offline  
Old Oct 20, 2023, 8:36 am
  #11  
 
Join Date: Mar 2008
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Originally Posted by jeelele
I understand that it is one travel bank per passenger. How about multiple passenger booked with one travel bank? Thus, can you use a single travel bank to book one reservation containing multiple passengers?
this has never been a problem in the past. I've done that many times. Haven't done it in the past year though.
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Old Oct 20, 2023, 8:57 am
  #12  
 
Join Date: Aug 2013
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Originally Posted by jeelele
I understand that it is one travel bank per passenger. How about multiple passenger booked with one travel bank? Thus, can you use a single travel bank to book one reservation containing multiple passengers?
Used one travel bank account to book two passengers yesterday.
notthatdeadyet is offline  
Old Oct 20, 2023, 10:29 am
  #13  
 
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Originally Posted by HoldenC
this has never been a problem in the past. I've done that many times. Haven't done it in the past year though.
Originally Posted by notthatdeadyet
Used one travel bank account to book two passengers yesterday.
Thank you both for the confirmation.
jeelele is offline  
Old Oct 25, 2023, 3:28 pm
  #14  
 
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I was changing today my reservation that was made with travel bank funds and when paying for the difference it asked me to log into the travel bank. I paid from my own, but it seems I was able to log into a different travel bank to pay the difference.
al613 is offline  


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