What does JetBlue do with these unsold EMS seats?
Mar 29, 2021, 7:49 pm
#1
Original Poster
Join Date: Nov 2011
Location: Soprano Land / North Jersey
Programs: MSC Diamond, NCL Platinum Plus, RCCL Platinum, IHG Platinum Elite
Posts: 204
What does JetBlue do with these unsold EMS seats?
This is for a flight in two days. What does JB do with these seats if they go unsold? Do they lower the EMS price? Free upgrades or sell them at regular core seat prices?
Mar 29, 2021, 8:04 pm
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
They typically do nothing with them other than offer them as comp upgrades at the gate (or sometimes at the check-in counter) to Mosaics. Yes, there is "spoilage" when they go unsold, but it's also a calculated decision based on people potentially not upgrading at full price if they thought the price might drop at the last minute.
Mar 30, 2021, 5:06 am
#3
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,644
If the upgrades go unsold, then people without seat assignments will be assigned those seats.
Basically, the seats are in the same inventory as regular seats, so they'll sell tickets for them. The upgrade fee is an anciliary fee.
Officially, gate agents are supposed to just assign seats to people without seat assignments (people who didn't select a seat, people with blue basic fares, nonrevs) starting with what's left of the regular seats, and then they'll overflow into EMS.
This is not official policy, but some gate agents, if they have time, will page Mosaics to the counter by name and ask if they'd like to move up for free, to free up the regular seats to put blue basic fare passengers in their regular seat.
Basically, the seats are in the same inventory as regular seats, so they'll sell tickets for them. The upgrade fee is an anciliary fee.
Officially, gate agents are supposed to just assign seats to people without seat assignments (people who didn't select a seat, people with blue basic fares, nonrevs) starting with what's left of the regular seats, and then they'll overflow into EMS.
This is not official policy, but some gate agents, if they have time, will page Mosaics to the counter by name and ask if they'd like to move up for free, to free up the regular seats to put blue basic fare passengers in their regular seat.
Mar 30, 2021, 10:46 am
#5
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
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Posts: 14,185
Back when I was a Mosaic on a very lightly loaded flight, the FA announced that passengers were free to move about to take other seats except for EMS almost all of which went empty (I had already booked EMS with points).
Mar 30, 2021, 2:00 pm
#6
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Free same-day Even MoreŽ Space for Mosaics!
In addition to having more options to reach Mosaic status, once you do, you’ll be able to step up to an Even More Space seat at no extra charge at the airport (first come, first served—pending availability).
In addition to having more options to reach Mosaic status, once you do, you’ll be able to step up to an Even More Space seat at no extra charge at the airport (first come, first served—pending availability).
Mar 31, 2021, 5:17 am
#7
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
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Posts: 3,938
This happened to us. Our flight from LGB/LAS connecting to BOS was very delayed so we would miss the connection. They offered us the nonstop LGB/BOS flight (that was 4x more expensive, which is why we booked the connection), and the only seats available were the EMS ones.