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-   -   JSX Experience? (https://www.flyertalk.com/forum/jetblue-trueblue/2002269-jsx-experience.html)

PTahCha Aug 19, 2020 1:21 pm


Originally Posted by fly747first (Post 32613920)
Glad it has worked for you but I can't trust them based on my experience... if things go south on the day of departure, they don't have the ability to rebook you on another airline

Until the AA alliance comes online, same with B6 as well.

djibouti Sep 8, 2020 12:33 am

I have flown them twice roundtrip OAK-LAS pre lockdown (although the last time I was poignantly aware that it may be risky... I called this cluster back in early in February but already had a mid February trip booked that I ended up proceeding with).

I enjoyed all 4 flights. You can't beat the convenience, and for my fellow alcoholics there's no problem getting 4 minis on a 70 minute flight ;-)

My brother did have a significant mechanical delay once... It definitely happens. Probably less of an issue on the routes with multiple frequencies.

fly747first Sep 23, 2020 7:43 pm


Originally Posted by PTahCha (Post 32615484)
Until the AA alliance comes online, same with B6 as well.

Except B6 is much larger and has more means to reaccommodate pax on its own metal than JSX in the case of irrops

PTahCha Sep 24, 2020 8:10 am


Originally Posted by fly747first (Post 32696540)
Except B6 is much larger and has more means to reaccommodate pax on its own metal than JSX in the case of irrops

I guess you have not experienced an IRROP on B6 then. If there are only 1 or 2 flights daily for your destination, you are stuck and cannot be rebooked on another airline, which was my original point.

cmd320 Sep 24, 2020 9:08 am


Originally Posted by PTahCha (Post 32697527)
I guess you have not experienced an IRROP on B6 then. If there are only 1 or 2 flights daily for your destination, you are stuck and cannot be rebooked on another airline, which was my original point.

With the new AA partnership this should be much less of a problem.

GW McLintock Sep 24, 2020 9:23 pm


Originally Posted by cmd320 (Post 32697681)
With the new AA partnership this should be much less of a problem.

This is assuming it lasts and agents know/are willing to leverage it.

-J.

cmd320 Sep 25, 2020 9:31 am


Originally Posted by GW McLintock (Post 32699153)
This is assuming it lasts and agents know/are willing to leverage it.

-J.

One can only hope the back-end software will be set up better this time around. Especially if AS is going to also be involved in this whole partnership.

kalkat Nov 17, 2021 11:36 am

Every time I book on JSX I wonder whether I should book on the JSX site or the B6 site.

The biggest difference seems to be that if I book on the JSX site they have my contact info, which they don’t seem to have when I book on the B6 site. This was important one time in the early days of JetSuiteX (6? 7? years ago) when they called me on my cell phone 15 minutes before departure to ask if I was on my way. I was just pulling into the parking lot. Not sure if being that late would work now that they are so busy, but it was amazing service.

As a Mosaic, if I book on the B6 site it’s very easy to cancel and Travel Bank the funds.

If I book on the B6 site I always call JSX and get a JSX locator number. Extra step, but worth it.

Any other pros and cons about which site is better to book on?

aviators99 Nov 27, 2021 2:39 pm


Originally Posted by kalkat (Post 33736952)
Every time I book on JSX I wonder whether I should book on the JSX site or the B6 site.

SNIP

If I book on the B6 site I always call JSX and get a JSX locator number. Extra step, but worth it.

Any other pros and cons about which site is better to book on?
I booked on the B6 site this week, and my confirmation e-mail message had both the B6 and XE PNRs.

Boraxo Jan 7, 2022 10:40 pm

We have used them a couple of times from Ex-CCR - mucho convenient and way better experience than any mainline economy cabin. The price tends to be higher but you pay for convenience and time saved. I would not hesitate to use again.

Practice tip: if you book a minor make sure s/he has some form of government ID. My 14-yr old was almost IDBd at checkin at BUR because he only had a school ID. Of course this would not have been a problem at TSA checkpoint but there is no TSA at the JSX terminals.

rrgg Oct 11, 2022 6:12 pm

Has anyone had trouble or any experience bringing a pet on board? JSX rules look easier than other airlines. You buy an extra seat and keep the carrier on the floor, and the weight limit is higher. I hope they expand further east.

Mary2e Nov 17, 2022 9:30 am


Originally Posted by rrgg (Post 34673485)
Has anyone had trouble or any experience bringing a pet on board? JSX rules look easier than other airlines. You buy an extra seat and keep the carrier on the floor, and the weight limit is higher. I hope they expand further east.

I've been looking at them for this reason. I have 2 small dogs and on UA, it costs $500 r/t to bring them along. Add it to the airfare, and we're nearly at the price for JSX. Our dogs are less than 10 pounds each, so buying an extra seat isn't an issue. They've expanded on the east cost to include MCO and MIA from HPN. I wish they would add other cities. I haven't looked further north, as most states are less than an 8 hour drive from NJ.

CMK10 Mar 6, 2023 6:20 am

I was supposed to fly them in March, 2022 from MIA-HPN. A week before departure they cancelled the flight. I got the credit and it was expiring so over last weekend I flew them BJC-PHX.

The BJC terminal is nice and they had free coffee in the lobby along with free Wifi. Annoyingly the flight was delayed close to 90 minutes. We still had to go through security at BJC which involved holding up your laptop as you walked through a screening device. They also forced my brother to check one of his two bags (he had a backpack and a small duffle).

https://photos.smugmug.com/Travel/Fl...MG_7612-XL.jpg

The ER4 is really comfortable. The lack of overhead bins make it feel really spacious and the 1x1 seating helps a lot. The wifi was really spotty though.

https://photos.smugmug.com/Travel/Fl...G_7613a-XL.jpg

https://photos.smugmug.com/Travel/Fl...MG_7618-XL.jpg

I was somewhat surprised by the service. The liquor options are really low shelf and there were fewer snack items in the basket than AA or DL have.

Overall it was fun to do once but for the price I don't really think I got much value.

djibouti Mar 6, 2023 9:39 am

They cancelled the first flight and didn't give you a cash refund? I'm not sure if they are not subject to DoT rules but we all know that's BS. Interesting to see the ER4 I didn't realize they flew anything but 1x2. They used to have higher end options like Woodford Reserve. It's sad to see that the prices keep going up and the service keeps going down (including, lately, seat selection fees... gross!)

CMK10 Mar 8, 2023 11:07 am


Originally Posted by djibouti (Post 35065501)
They cancelled the first flight and didn't give you a cash refund? I'm not sure if they are not subject to DoT rules but we all know that's BS. Interesting to see the ER4 I didn't realize they flew anything but 1x2. They used to have higher end options like Woodford Reserve. It's sad to see that the prices keep going up and the service keeps going down (including, lately, seat selection fees... gross!)

After checking my notes it seems they did refund cash but also issued a voucher for $200 x2 (for my brother and me) for the inconvenience after we pointed out we had to buy last minute B6 FLL-HPN tickets and pay for an Uber and it was costly and time consuming.


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