JSX Experience?
 

Good morning all,

Anyone have experience on JSX yet-good, bad, otherwise? Since I live in PHX, where B6 doesn't have much of a presence, I am getting lots of ads for JSX & have been thinking about giving them a try on my next flight to LAS. The fact that their schedule is only open thru early March right now, though, is somewhat concerning.

Thanks in advance & Happy New Year :-)

What's the connection between JetBlue and JSX?

Not entirely sure but JSX flights earn True Blue points so there's some connection somewhere; this is why I asked in this forum, but apologies if I offended anyone for doing so.

JetBlue owns around 10% of JSX and they are partners. Go for it. Check in is quick and easy, service is good, and I would not hesitate at all to book. Have always had good experiences with them.

No offense taken; I was just curious, as I had not heard about JSX.

I do see that there is a thread about JSX expansion in the FT "Other North and South American Airlines" forum.

I’ve taken JSX from Orange County, CA (SNA) to Oakland, and Oakland to Vegas. Super easy and convenient. Showed up 45 minutes before the first flight and 30 minutes before the second flight. Walked in, showed my ID to get checked in, gave them my bags, got swabbed as part of security check, and had a short 20 minute wait in the lounge. The Oakland lounge was lacking snacks though.
And the prices were really good, $79 for each flight. The prices are really good if you can book ahead of time.
They also let you do standby to an earlier flight if there’s space, my friend did that.

The main negative I have with JSX is if I have to rent a car at my destination (PHX and LAS, at least). Rental car centers are nowhere near the JSX hangars. Works great if I Uber/Lyft. Will prolly stick with mainline if I plan to rent a car.

In case this helps, GoRentals works with JSX for rentals.

I just Uber to a regular rental place that I book thru Costco. LOL

Hopefully this will be moved to the "other NA carriers" forum as XE is merely a partner of B6 and there is a lot of good information there.

If you rent enough with National enough to get Exec Elite, FBO delivery is one of the slightly obscure benefits.

I just flew JSX today from LASBFI and it was quite a refreshing experience.

Highly recommended if you need to fly into secondary airports. :)

Plus the Bulleit Bourbon was a nice touch.

You got lucky. JSX is infamous for cancellations due to their aircraft constantly breaking.

I have flown them many times and never had any issues. I would imagine now they have plenty of extra planes around if anything goes wrong.

They had quite a few spares parked on the ramp in LAS.

Glad it has worked for you but I can't trust them based on my experience... if things go south on the day of departure, they don't have the ability to rebook you on another airline

Until the AA alliance comes online, same with B6 as well.

I have flown them twice roundtrip OAK-LAS pre lockdown (although the last time I was poignantly aware that it may be risky... I called this cluster back in early in February but already had a mid February trip booked that I ended up proceeding with).

I enjoyed all 4 flights. You can't beat the convenience, and for my fellow alcoholics there's no problem getting 4 minis on a 70 minute flight ;-)

My brother did have a significant mechanical delay once... It definitely happens. Probably less of an issue on the routes with multiple frequencies.

Except B6 is much larger and has more means to reaccommodate pax on its own metal than JSX in the case of irrops

I guess you have not experienced an IRROP on B6 then. If there are only 1 or 2 flights daily for your destination, you are stuck and cannot be rebooked on another airline, which was my original point.

With the new AA partnership this should be much less of a problem.

This is assuming it lasts and agents know/are willing to leverage it.

-J.

One can only hope the back-end software will be set up better this time around. Especially if AS is going to also be involved in this whole partnership.

Every time I book on JSX I wonder whether I should book on the JSX site or the B6 site.

The biggest difference seems to be that if I book on the JSX site they have my contact info, which they don’t seem to have when I book on the B6 site. This was important one time in the early days of JetSuiteX (6? 7? years ago) when they called me on my cell phone 15 minutes before departure to ask if I was on my way. I was just pulling into the parking lot. Not sure if being that late would work now that they are so busy, but it was amazing service.

As a Mosaic, if I book on the B6 site it’s very easy to cancel and Travel Bank the funds.

If I book on the B6 site I always call JSX and get a JSX locator number. Extra step, but worth it.

Any other pros and cons about which site is better to book on?

SNIP
I booked on the B6 site this week, and my confirmation e-mail message had both the B6 and XE PNRs.

We have used them a couple of times from Ex-CCR - mucho convenient and way better experience than any mainline economy cabin. The price tends to be higher but you pay for convenience and time saved. I would not hesitate to use again.

Practice tip: if you book a minor make sure s/he has some form of government ID. My 14-yr old was almost IDBd at checkin at BUR because he only had a school ID. Of course this would not have been a problem at TSA checkpoint but there is no TSA at the JSX terminals.

Has anyone had trouble or any experience bringing a pet on board? JSX rules look easier than other airlines. You buy an extra seat and keep the carrier on the floor, and the weight limit is higher. I hope they expand further east.

I've been looking at them for this reason. I have 2 small dogs and on UA, it costs $500 r/t to bring them along. Add it to the airfare, and we're nearly at the price for JSX. Our dogs are less than 10 pounds each, so buying an extra seat isn't an issue. They've expanded on the east cost to include MCO and MIA from HPN. I wish they would add other cities. I haven't looked further north, as most states are less than an 8 hour drive from NJ.

I was supposed to fly them in March, 2022 from MIA-HPN. A week before departure they cancelled the flight. I got the credit and it was expiring so over last weekend I flew them BJC-PHX.

The BJC terminal is nice and they had free coffee in the lobby along with free Wifi. Annoyingly the flight was delayed close to 90 minutes. We still had to go through security at BJC which involved holding up your laptop as you walked through a screening device. They also forced my brother to check one of his two bags (he had a backpack and a small duffle).

https://photos.smugmug.com/Travel/Fl...MG_7612-XL.jpg

The ER4 is really comfortable. The lack of overhead bins make it feel really spacious and the 1x1 seating helps a lot. The wifi was really spotty though.

https://photos.smugmug.com/Travel/Fl...G_7613a-XL.jpg

https://photos.smugmug.com/Travel/Fl...MG_7618-XL.jpg

I was somewhat surprised by the service. The liquor options are really low shelf and there were fewer snack items in the basket than AA or DL have.

Overall it was fun to do once but for the price I don't really think I got much value.

They cancelled the first flight and didn't give you a cash refund? I'm not sure if they are not subject to DoT rules but we all know that's BS. Interesting to see the ER4 I didn't realize they flew anything but 1x2. They used to have higher end options like Woodford Reserve. It's sad to see that the prices keep going up and the service keeps going down (including, lately, seat selection fees... gross!)

After checking my notes it seems they did refund cash but also issued a voucher for $200 x2 (for my brother and me) for the inconvenience after we pointed out we had to buy last minute B6 FLL-HPN tickets and pay for an Uber and it was costly and time consuming.

COKE!

Howdy, all. We live about 10 minutes away from BJC. I’m thinking of buying flights on JSX from BJC to LAS in November. We would have a 6 hour layover in LAS and then get on an international flight to Europe.

Pros: quick ride to BJC, relatively comparable flight cost, new experience (haven’t flown out of BJC since I was little and my dad had his own Cessna).

Cons: if they cancel or are significantly delayed, we will have to scramble fast, plus we’ll have to get from the hangar in LAS to the terminal and go through security again there.

Crazy or Sane? Looking for honest opinions, no flames please.

I would not risk it same day. Even if everything was on time, it's a schlep to get to the main terminal. You have to get a taxi or a rideshare. JSX also has no alternatives so something goes mechanical, you may not even fly that day.

If you really want to try it then I highly recommend you book a backup flight with a main carrier.

I absolutely would not chance that. As you've already noticed there will be limited backup options if something goes pear shaped. If I was just going to Las Vegas I'd be fine with it but not when international travel is concerned.

Disappointed to see that JSX is now charging for advance seat reservations for all seats. The nickel-and-dime approach is more what I would expect from ULCCs like Spirit and not a carrier selling a premium experience at $200+ for a 1-hour flight. And most legacy airlines offer a smattering of free seat assignments at time of rez, at least until they are taken.

IME they also don't let you select at check-in. You get what you get, or hope they're willing to change it at the airport.

Austin to Dallas experience?
 

Looking to fly from Austin to Dallas and this showed up as an option via JetBlue. Looks kind of promising - just wondering if anyone has any experience with the boarding process at these airports. I would be ride sharing from my hotels