Has Mint lost its edge?
#1
Original Poster
Join Date: May 2011
Location: NYC (LGA, JFK), CT
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Has Mint lost its edge?
Flew LAX to JFK in Mint recently - I've probably done one flight a year on Mint over the past few years, also mixing in AA and DL on transcons.
Mint seems to now price at $899 at a minimum from NYC to CA; the minimum price for AA business class is $859, and it seems Delta and United are at $1159; on business travel heavy dates, prices seem comparable across these (Alaska tends to be lower across the board)
No lounge access at LAX or at JFK, which is a negative compared to DL, UA, AA or Alaska. No Priority Pass options at LAX in Terminal 5 either
On the most recent flight, I was not offered a signature welcome drink, but was given a choice of a predeparture beverage. Meal service was pretty standard, with warm nuts, dinner with the three choices, and desert. Food seems slightly better quality than DL/AA, but not by much. Service was quality, but I've seen good service on other transcon routes as well
Throne seat was very private, but I feel like I get that in the Delta 767. AA's and UA's two seaters are less private for sure.
Overall, I used to be willing to pay a premium for Mint. Now I'm not sure if it is worth it anymore to go out of my way to book it on transcon routes. I've not flown other routes (JFK to LAS, for example), so maybe it retains value for that
Mint seems to now price at $899 at a minimum from NYC to CA; the minimum price for AA business class is $859, and it seems Delta and United are at $1159; on business travel heavy dates, prices seem comparable across these (Alaska tends to be lower across the board)
No lounge access at LAX or at JFK, which is a negative compared to DL, UA, AA or Alaska. No Priority Pass options at LAX in Terminal 5 either
On the most recent flight, I was not offered a signature welcome drink, but was given a choice of a predeparture beverage. Meal service was pretty standard, with warm nuts, dinner with the three choices, and desert. Food seems slightly better quality than DL/AA, but not by much. Service was quality, but I've seen good service on other transcon routes as well
Throne seat was very private, but I feel like I get that in the Delta 767. AA's and UA's two seaters are less private for sure.
Overall, I used to be willing to pay a premium for Mint. Now I'm not sure if it is worth it anymore to go out of my way to book it on transcon routes. I've not flown other routes (JFK to LAS, for example), so maybe it retains value for that
#4
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D1 on the 767 is a far inferior, outdated product. I would never even compare it to Mint.
That said, I do agree. Mint used to be better. The crews were more engaged and had pride in the product. Now it's just another transcon. A great experience still -- it is still special, but it used to be very special.
I agree with your assessment of the ground experience. That has always been an issue for Mint. I changed my habits to spend as little time at the airport as possible, but that turns into rushing to catch a flight, which is not very pleasant. JFK T5 used to have a lounge operated by a third party, accessible with PP; I never used it but I heard it was not great. At least at LAX you can access the AS lounge if you have PP.
Interesting that you were served warm nuts. The crews are instructed under no circumstances to heat the nuts.
-J.
That said, I do agree. Mint used to be better. The crews were more engaged and had pride in the product. Now it's just another transcon. A great experience still -- it is still special, but it used to be very special.
I agree with your assessment of the ground experience. That has always been an issue for Mint. I changed my habits to spend as little time at the airport as possible, but that turns into rushing to catch a flight, which is not very pleasant. JFK T5 used to have a lounge operated by a third party, accessible with PP; I never used it but I heard it was not great. At least at LAX you can access the AS lounge if you have PP.
Interesting that you were served warm nuts. The crews are instructed under no circumstances to heat the nuts.
-J.
#5
Join Date: Jul 2008
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Posts: 5,992
I still find the service consistently excellent on Mint. Hard for me to compare with the legacies these days since I don't take anyone else on premium TCONs.
#6
Original Poster
Join Date: May 2011
Location: NYC (LGA, JFK), CT
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D1 on the 767 is a far inferior, outdated product. I would never even compare it to Mint.
That said, I do agree. Mint used to be better. The crews were more engaged and had pride in the product. Now it's just another transcon. A great experience still -- it is still special, but it used to be very special.
I agree with your assessment of the ground experience. That has always been an issue for Mint. I changed my habits to spend as little time at the airport as possible, but that turns into rushing to catch a flight, which is not very pleasant. JFK T5 used to have a lounge operated by a third party, accessible with PP; I never used it but I heard it was not great. At least at LAX you can access the AS lounge if you have PP.
Interesting that you were served warm nuts. The crews are instructed under no circumstances to heat the nuts.
-J.
That said, I do agree. Mint used to be better. The crews were more engaged and had pride in the product. Now it's just another transcon. A great experience still -- it is still special, but it used to be very special.
I agree with your assessment of the ground experience. That has always been an issue for Mint. I changed my habits to spend as little time at the airport as possible, but that turns into rushing to catch a flight, which is not very pleasant. JFK T5 used to have a lounge operated by a third party, accessible with PP; I never used it but I heard it was not great. At least at LAX you can access the AS lounge if you have PP.
Interesting that you were served warm nuts. The crews are instructed under no circumstances to heat the nuts.
-J.
I think D1 gets an unfair rap - the seats aren't that comfortable, but everyone gets exit row access, service is good, meals are fine. I would probably pick one of the single seats in D1 over AA business class nowadays purely due to aisle access
#7
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Maybe I misremembered - I was served salt and pepper cashews. I thought they were warm, maybe not.
I think D1 gets an unfair rap - the seats aren't that comfortable, but everyone gets exit row access, service is good, meals are fine. I would probably pick one of the single seats in D1 over AA business class nowadays purely due to aisle access
I think D1 gets an unfair rap - the seats aren't that comfortable, but everyone gets exit row access, service is good, meals are fine. I would probably pick one of the single seats in D1 over AA business class nowadays purely due to aisle access
-J.
#8
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#10
Join Date: Jul 2014
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GW hits on a good point. I don't spend any extra time at the airport and Mint fits that perfectly. I'm a 30-40 minute subway ride from the AirTrain so I can eat a nice meal at home or locally and then just hop to the airport. If I'm returning from LAX/SFO I just stop at In n Out on my way in and eat it while waiting or as soon as I sit down. I can definitely see people that favor lounges or are transiting to a TATL/TPAC flight on either end having a very different opinion.
#11
Join Date: Dec 2017
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Still flying Mint in preference to the others as well. Do miss a lounge in JFK T5, but the old priority pass wasn't much of anything, honestly.
Currently, I head over to the TWA hotel if I'm there early - yes, it's landside, but it's a very short indoor walk through the tunnels, has a very comfortable lounge/bar area, and even some food options (though I haven't tried those yet). With precheck, it's usually no more than a half hour from there to the gate. It's also very nice for early morning flights - I much prefer to get there the evening before and have a no-stress leisurely start to the trip, rather than an early morning car/taxi/subway.
Currently, I head over to the TWA hotel if I'm there early - yes, it's landside, but it's a very short indoor walk through the tunnels, has a very comfortable lounge/bar area, and even some food options (though I haven't tried those yet). With precheck, it's usually no more than a half hour from there to the gate. It's also very nice for early morning flights - I much prefer to get there the evening before and have a no-stress leisurely start to the trip, rather than an early morning car/taxi/subway.
#12
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As someone who only recently started flying Mint, the overall experience is better than either UA or DL. I do wish the seat were more comfortable.
#13
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-J.
#14
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#15
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It's also worded this strictly because they want customers to have a consistent experience. Lol.
-J.