Booking Problems on 3/25?

Old Mar 26, 19, 4:36 am
  #1  
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Join Date: Aug 2010
Location: Box Three Five Oh, Boston Mass, Oh two one three four
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Booking Problems on 3/25?

We had been waiting for the schedule extension to book Thanksgiving travel and that notice came yesterday. My wife logged in around 7 AM and liked the pricing for our flights so tried to book. Both credit cards were rejected. She called B6 after the first one and they said that the bank had refused payment. After the 2nd card was rejected she called the bank who said no charges had been attempted.

We used both cards during the day, so know they were fine.

I logged in at 6PM last night and booked the flights with that same first card with no problem. One flight had 1 seat sold, the other had 0. Which also surprised me for Thanksgiving week travel.

Also finding that the front page at jetblue.com was the most useless thing ever as as soon as I put in my departure airport it moved me to a "deals from your airport" page that was the opposite of what I needed
Out of my Element is offline  
Old Mar 26, 19, 1:23 pm
  #2  
 
Join Date: Feb 2019
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I do find the Jetblue website to be really frustrating with checking flight info and booking as well. It needs a major revamp.
Imnotsureyet is offline  
Old Mar 29, 19, 12:42 pm
  #3  
 
Join Date: Apr 2004
Location: BOS
Programs: Marriott Titanium / LTG, HHonors Gold, JetBlue Mosaic, Nat'l Exec
Posts: 3,246
There was a Sabre outage that affected multiple airlines earlier this week:

https://www.vox.com/the-goods/2019/3...-alaska-delays

Might be related.
dtremit is offline  

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