JFK Meltdown
Jan 7, 2018, 3:38 am
#1
Original Poster
Join Date: Sep 2003
Location: Bethesda, MD USA
Posts: 35
JFK Meltdown
Is JetBlue having a meltdown at JFK. Our flight scheduled for a 11:59 departure to BGI. Before leaving for the airport, I called and was told that the flight was onetime even though the aircraft was coming from JAX and was not due in till 3:44 am. Agent said my info was incorrect. I arrived and checkin agent said flight was onetime. At 11:02 pm I received an email that my flight was delayed to 4:22 am. Its 5:37 am and our crew still isn't here.
I understand that JFK is catching up due to the recent weather events but Jetblue needs to have more updated information on their flights. Totally unacceptable.
I understand that JFK is catching up due to the recent weather events but Jetblue needs to have more updated information on their flights. Totally unacceptable.
Jan 7, 2018, 5:17 am
#2
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Delays in recovering from the storm? Sure. Meltdown? Absolutely not.
Potential for aircraft swaps and crew swaps at the hubs are always a challenge when dealing with delays and pushing information out.
OP's flight ended up 7 hours late, off the ground at 6:30a, so the crew must've shown up shortly after the post here.
Potential for aircraft swaps and crew swaps at the hubs are always a challenge when dealing with delays and pushing information out.
OP's flight ended up 7 hours late, off the ground at 6:30a, so the crew must've shown up shortly after the post here.
Jan 7, 2018, 9:12 am
#3
Join Date: Feb 2013
Location: NYC
Programs: DL, UA, SPG, HH
Posts: 113
If anything there's a JFK meltdown. It's all over the local news of pax being stuck on the tarmac for hours waiting for gates, tons and tons of unclaimed luggage, raging pax throwing punches, etc. Brought on by all the diverted flights coming in along with the regularly scheduled service. In all likelihood, OP's inbound was delayed from the ATC/Port limiting inbound traffic for a period to try to alleviate the JFK meltdown.
Jan 7, 2018, 10:28 am
#4
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
The trip was operated by N592JB. That aircraft flew JFK-SEA on Friday with the return cxld. The return was a ferry flight Saturday, arriving at JFK around 10:50p. https://www.flightradar24.com/data/aircraft/n592jb
The plane did not come in from JAX and the scheduled arrival time would likely be why the airport and res staff said the flight was on-time. Maybe that was a tail swap or something else but I see no record of another aircraft being assigned to the route. Also, BGI is a 321 route and JAX is a 320 route so not sure how that would work. FWIW, the late JAX-JFK (B6 478) did cancel on Saturday night after a few hours of rolling delay.
At 11:02p EST on Saturday night they knew it would be delayed until around 4:15am. That's when the OP got the email alert. Prior to that the company had nothing filed suggesting a delay. It was a crew issue and I don't know if this was a JFK-originating crew or supposed to connect in from elsewhere.
At 1a EST the 5:45a departure was known. I don't know if JetBlue's systems didn't propagate the alerts or what. But it was known.
https://www.flightstats.com/v2/fligh.../1/6/945491372
ETA: the data in those links will expire after a couple days but I promise that's what it said on Sunday afternoon when I looked.
Last edited by sbm12; Jan 7, 2018 at 10:45 am
Jan 7, 2018, 1:03 pm
#5
Join Date: Dec 2016
Posts: 1,485
I don't know if they are having a meltdown. It seems like the entire airport is having a meltdown based on what I'm watching on the news. It seems like they are just having trouble recovering like everyone else is. And they run a tighter/leaner schedule than most airlines. Many cancellations due to pilot fatigue, which means they can't get enough pilots to work overtime to recover all the canceled flights. No easy solution after a big storm like this.
Be thankful you didn't get stuck waiting hours for your luggage like in T4.
Be thankful you didn't get stuck waiting hours for your luggage like in T4.
Jan 7, 2018, 10:56 pm
#6
Join Date: Feb 2014
Location: BOS
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Posts: 833
Can't blame JB: https://in.reuters.com/article/new-y...-idINKBN1EX051
Jan 8, 2018, 7:45 am
#9
Join Date: Mar 2006
Programs: Hertz Five Star, Delta SkyMiles, Marriott Gold, SPG Gold, National Executive, Alaksa MVP
Posts: 297
At first I thought that it was a JetBlue issue.. but the more I read it seems that it is a PANYNJ issue. Since the first forecast of the storm, Queens (JFK) was always going to get hit hard. Yet it seems that they didn't slow things down until it was way too late. Since the PANYNJ didn't slow things down the airlines followed suit. Everyone went down the rabbit hole.
Jan 9, 2018, 6:13 am
#10
Join Date: Feb 2010
Location: JFK LGA PBI BOI
Posts: 910
Historically JFK can stay ahead of snow but in this case, it was more wind then actual snow "fall". The wind off of the bay kept blowing the removed snow back on I believe. The also kept changing the reopening time so planes left their origin under the assumption that the airport would be open upon arrival and it wasn't. Yes the Port Authority screwed up but this storm was unusual, different from the norm.