In Flight Entertainment failure credits
Nov 30, 2015, 2:41 pm
#1
Original Poster
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
In Flight Entertainment failure credits
couldn't find the previous thread.
We flew BOS/LGB and LGB/BOS for the holiday. No Direct-TV westbound, no Sirius/XM eastbound.
Could have sworn when this happened before we automatically got a credit on our account, but none this time. Called yesterday AM and took only about 10 minutes for $15x2 travel bank credits to be issued.
Would have rather been able to watch the games last Sunday instead of staring out the window for 5+ hours, but every $$ helps.
We flew BOS/LGB and LGB/BOS for the holiday. No Direct-TV westbound, no Sirius/XM eastbound.
Could have sworn when this happened before we automatically got a credit on our account, but none this time. Called yesterday AM and took only about 10 minutes for $15x2 travel bank credits to be issued.
Would have rather been able to watch the games last Sunday instead of staring out the window for 5+ hours, but every $$ helps.
Nov 30, 2015, 7:29 pm
#3
Join Date: Dec 2013
Location: IAD, DCA, ORD, IND
Programs: TrueBlue, Rapid Rewards
Posts: 365
I've had credits applied automatically...even when my TV worked. The most recent experience was when I was in mint and apparently economy didn't have TV working...but mine worked fine. Other times a quick twitter message fixes it quickly.
Dec 1, 2015, 6:56 am
#4
Original Poster
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
perhaps I was recalling an extended delay where a credit showed up automatically then.
Already spent the $60 on our next trip.
Already spent the $60 on our next trip.
Dec 2, 2015, 9:58 pm
#5
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum, JetBlue Mosaic, Hilton Silver
Posts: 711
I tweet them inflight and they apply it immediately. Actually, this last go around my screen was completely reversed. Even the FA was shocked and had never seen that before. Seemed to only be me too. They reset the entire plane though and it was fine for 5min and then went back to being reversed.