JetBlue Kicks Us Off Flight: Any Recourse?
Mar 4, 2013, 9:18 pm
#46
Join Date: Jun 2011
Location: Los Angeles, San Francisco, and Osaka
Programs: United Mileage Plus Premier Executive
Posts: 581
Wow! I have never flown JetBlue, and your post does not make me want to! What an awful response from the FA and crew! I hope you complain and report this incident. This is an awful way to be treated as a paying passenger by this airline.
Mar 5, 2013, 1:01 am
#47
Join Date: Dec 2011
Posts: 1,185
Clearly you shouldn't be flying, same as the OP.
Mar 6, 2013, 10:15 am
#48
Join Date: Mar 2011
Programs: TrueBlue
Posts: 195
...because people *never* leave out important details or embellish things when they're complaining on the internet!
Mar 6, 2013, 12:21 pm
#49
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
OP hasn't logged into FT in over a month. Talk at each other all you want, but they aren't hearing you.
Mar 12, 2013, 7:16 pm
#50
Join Date: Oct 2010
Location: LAS
Programs: Southwest, United, Marriott
Posts: 160
My wife and I (who are over 60 and hardly security threats) were kicked off a JetBlue flight from JFK to ORD Monday night by a vindictive flight attendant.
The jetway was jammed because the plane was full and excess luggage was being carried off: too many people with large carry-ons. My wife and I both had underseat bags as our sole luggage -- yet as we started to board, she chose to holler at my wife for carrying what she thought was a big roll-on. We corrected her, told her she had a bad attitude and that we weren't the problem passengers of the night, and when she approached us after we were seated and minding our own business my wife told her she didn't want to speak to her without an apology.
This was enough for her to complain to the captain, and security came to escort us off, saying we had been deemed "risks to the flight". We were offered rebooking the following morning (with no comp hotel), but as we both had to be at work in the AM, we wound up purchasing last-minute one-way tickets on Delta to the tune of $500.
Yesterday, I read this feature article from Huffington Post showing kicking people off flights seems to be a trend with JetBlue:
http://www.huffingtonpost.com/kevin-...b_2512830.html
Any suggestions what to do now that we're back home? Is there a better way to contact JetBlue than the web customer service form? Appreciate any help!
>>Brent
The jetway was jammed because the plane was full and excess luggage was being carried off: too many people with large carry-ons. My wife and I both had underseat bags as our sole luggage -- yet as we started to board, she chose to holler at my wife for carrying what she thought was a big roll-on. We corrected her, told her she had a bad attitude and that we weren't the problem passengers of the night, and when she approached us after we were seated and minding our own business my wife told her she didn't want to speak to her without an apology.
This was enough for her to complain to the captain, and security came to escort us off, saying we had been deemed "risks to the flight". We were offered rebooking the following morning (with no comp hotel), but as we both had to be at work in the AM, we wound up purchasing last-minute one-way tickets on Delta to the tune of $500.
Yesterday, I read this feature article from Huffington Post showing kicking people off flights seems to be a trend with JetBlue:
http://www.huffingtonpost.com/kevin-...b_2512830.html
Any suggestions what to do now that we're back home? Is there a better way to contact JetBlue than the web customer service form? Appreciate any help!
>>Brent
The whole "doctor" thing was the icing on the cake based on the story published by Chicago Tribune. I would have booted you both off the flight too.
The reviews left for this "woman" leads me to believe she is as arrogant on the job as she is in the air.
Last edited by Calipso; Mar 12, 2013 at 7:24 pm