Jetblue entertainment system in need of repair?
Sep 13, 2011, 1:25 pm
#1
Original Poster
Join Date: May 2008
Location: Los Angeles and NYC
Programs: True Blue Mosaic,Elevate Gold
Posts: 70
Jetblue entertainment system in need of repair?
I fly b6 2 to 3 times a month for business and recently I have continuously been seeing numerous problems with the in-flight entertainment system. everything from directv issues, xm radio issues, button issues, screen wiring issues.
Is it just bad luck on my part or are others seeing a similar slew of issues?
Could it be that the wear and tear of these systems is catching up with it?
Is it just bad luck on my part or are others seeing a similar slew of issues?
Could it be that the wear and tear of these systems is catching up with it?
Sep 15, 2011, 1:14 pm
#2
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
This has worked it's way up to management as they just sent out an email about the very problems you expressed concern about. Apparently a recent software update became corrupted and started causing havoc with the entertainment system. LiveTv is working on getting a fix out to the aircraft as they rotate through JFK, BOS and MCO as that is where we have the ability up update the software.
Sep 15, 2011, 5:05 pm
#3
Join Date: Aug 2004
Programs: SPG Lifetime Platinum, Hyatt Diamond, JetBlue Mosaic, AA Platinum, National Executive Elite
Posts: 599
I heard rumors of a 2012 tv/internet refresh...but I don't know if it's true. I'll hope so, since it would be nice to have hd & widescreen monitors!
Since it seems as though many of the buttons are broken on planes as well as static (caused by the analog channels) it would be nice to see an update--which could also include VOD! As for on-board internet, I was pretty sure I heard there's a new satellite being launched that will allow for fast, satellite based internet and that's the route JetBlue wants to go (instead of the current land-based systems).
Can anyone shed light on these rumors?
Since it seems as though many of the buttons are broken on planes as well as static (caused by the analog channels) it would be nice to see an update--which could also include VOD! As for on-board internet, I was pretty sure I heard there's a new satellite being launched that will allow for fast, satellite based internet and that's the route JetBlue wants to go (instead of the current land-based systems).
Can anyone shed light on these rumors?
Sep 16, 2011, 4:38 am
#4
Join Date: Oct 2001
Location: PHX/SFO/LAX
Programs: AA-EXP (1.7MM), BA-Slvr, HH-Diamond
Posts: 7,784
If true, I hope they choose the Panasonic Avionics instead of Row44.
Sep 16, 2011, 10:46 am
#5
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
Sep 16, 2011, 5:35 pm
#6
Join Date: Oct 2001
Location: PHX/SFO/LAX
Programs: AA-EXP (1.7MM), BA-Slvr, HH-Diamond
Posts: 7,784