This could be worse than the Valentines Day Massacre [Sabre Migration]
Jan 30, 2010, 4:14 pm
#46
Join Date: May 2008
Location: new york
Programs: trueblue ,mileageplus skymiles, hilton honors silver
Posts: 965
No flights in my account
I would wait a day or 2 before calling it in. The same thing happened to me (I am not flying until August) . I suspect they need to change the PNR numbers and then will add it to your account .
Jan 30, 2010, 5:31 pm
#47
Join Date: Oct 2006
Location: New York City, NY
Programs: jetBlue TrueBlue, AAdvantage
Posts: 152
I am flying in a couple of weeks and my flights have already been given new confirmation numbers. So maybe they are going through them and adding them based on when you're flying. I don't know that to be the case for sure, it is a guess, but since I am flying soon and I have mine, I would think that makes sense.
Not worried though.
Jan 30, 2010, 5:54 pm
#49
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 946
Looks like the help section on the website isn't working properly... most/all of the articles are down. Other than that (even though the cutover won't be done for weeks), major, major props to JB and all the Crewmembers for getting this done properly. Even though I don't work for the company anymore, it's things like this that make me really proud to have been a part of it. ^
Jan 30, 2010, 8:22 pm
#51
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 946
Here's what the interface looks like, if you're curious:
http://www.flickr.com/photos/jetblue...19796/sizes/o/
http://www.flickr.com/photos/jetblue...19796/sizes/o/
Jan 31, 2010, 1:00 pm
#52
Join Date: Dec 2006
Posts: 176
Well - I am a little (LOT) nervous about my flight tomorrow.
Tried to check in online, and everything went OK until I got to Print Boarding Pass. Then I got a message that I'd have to see someone at a full service counter at the airport. Called Cust Srvc - prompt reply, but, was told that no one has been able to print a boarding pass today & told me I needed to go to servicce counter at airport. Kiosks will not be working. Asked how much time I'd likely need for my flight, and was told THREE HOURS! I'm flying Domestic!
I guess they're expecting lot of problems as the work week starts.
Editing to add that I went to the site to check in after getting an email inviting me to the site to print my boarding pass.
Tried to check in online, and everything went OK until I got to Print Boarding Pass. Then I got a message that I'd have to see someone at a full service counter at the airport. Called Cust Srvc - prompt reply, but, was told that no one has been able to print a boarding pass today & told me I needed to go to servicce counter at airport. Kiosks will not be working. Asked how much time I'd likely need for my flight, and was told THREE HOURS! I'm flying Domestic!
I guess they're expecting lot of problems as the work week starts.
Editing to add that I went to the site to check in after getting an email inviting me to the site to print my boarding pass.
Last edited by Liphotoman; Jan 31, 2010 at 1:17 pm
Jan 31, 2010, 1:21 pm
#53
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 946
Well - I am a little (LOT) nervous about my flight tomorrow.
Tried to check in online, and everything went OK until I got to Print Boarding Pass. Then I got a message that I'd have to see someone at a full service counter at the airport. Called Cust Srvc - prompt reply, but, was told that no one has been able to print a boarding pass today & told me I needed to go to servicce counter at airport. Kiosks will not be working. Asked how much time I'd likely need for my flight, and was told THREE HOURS! I'm flying Domestic!
I guess they're expecting lot of problems as the work week starts.
Tried to check in online, and everything went OK until I got to Print Boarding Pass. Then I got a message that I'd have to see someone at a full service counter at the airport. Called Cust Srvc - prompt reply, but, was told that no one has been able to print a boarding pass today & told me I needed to go to servicce counter at airport. Kiosks will not be working. Asked how much time I'd likely need for my flight, and was told THREE HOURS! I'm flying Domestic!
I guess they're expecting lot of problems as the work week starts.
Jan 31, 2010, 2:51 pm
#55
Join Date: Mar 2005
Posts: 244
It sounds like it's a little rough around the edges, but on the whole the new system is up and running and getting the job done.
One of the little rough edges: I have outstanding unspent credit, but the new Sabre credit system requires a separate login from TrueBlue, and I haven't been issued that log-in yet. Therefore, no access to stored credit.
One of the little rough edges: I have outstanding unspent credit, but the new Sabre credit system requires a separate login from TrueBlue, and I haven't been issued that log-in yet. Therefore, no access to stored credit.
Jan 31, 2010, 9:43 pm
#57
Join Date: Nov 2006
Location: Orlando, FL
Programs: Marriott Titanium, Hilton Diamond, United Airlines Gold
Posts: 333
flying4aliving and I just finished our trip which started yesterday and ended this evening. We deadheaded to BOS from MCO with a slight 15 min or so delay not related to Sabre. Today we operated 3 legs BOS-BWI-BOS-MCO, all flights leaving 5-10 mins early. Lines were non existent, crewmembers in all stations visited seemed proficient in the operation of the new res system... Looks good so far.
Jan 31, 2010, 10:21 pm
#58
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 946
flying4aliving and I just finished our trip which started yesterday and ended this evening. We deadheaded to BOS from MCO with a slight 15 min or so delay not related to Sabre. Today we operated 3 legs BOS-BWI-BOS-MCO, all flights leaving 5-10 mins early. Lines were non existent, crewmembers in all stations visited seemed proficient in the operation of the new res system... Looks good so far.
Feb 1, 2010, 12:02 am
#59
Join Date: Feb 2006
Location: Long Island, NY and Boca Raton, FL
Programs: JetBlue TrueBlue, AAdvantage, Rapid Rewards, Sky Miles, SPG, Marriott Rewards, HHonors, Hertz
Posts: 2,275
Being that it seems all went well for the most part, I propose that the moderator changes the title of this thread to something a little less pessimistic; maybe something along the lines of "Sabre Migration Weekend" Just a thought...
Feb 1, 2010, 8:25 am
#60
Join Date: Jan 2010
Location: Boston, MA
Programs: JetBlue Trueblue, United MileagePlus, Marriott Platinum, SPG Gold
Posts: 6
Just flew from Boston to JFK this morning and everything went fine except for the fact that I could not print my boarding pass at the kiosk in the airport (which I usually do every week). The full service check-in line was fairly empty.