NRT ATM's now charging fees
Apr 15, 2018, 6:24 am
#16
Join Date: Feb 2013
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7 Bank website is clear about fees for Japan issued cards, but vague about fees for non-Japan issued cards. It simply states that for non-Japan issued cards fees can vary depending on card issuing company. Is that means anything goes if you have non-Japan issued cards?
Apr 15, 2018, 2:45 pm
#17
Join Date: Jun 2015
Location: SFO
Posts: 181
7 Bank website is clear about fees for Japan issued cards, but vague about fees for non-Japan issued cards. It simply states that for non-Japan issued cards fees can vary depending on card issuing company. Is that means anything goes if you have non-Japan issued cards?
Apr 15, 2018, 8:38 pm
#19
Join Date: Mar 2014
Posts: 187
I didn't have much time to search for an ATM when I first arrived to Osaka, it was almost midnight and the final trains were departing so I went to the first ATM I could find. I was a little shocked to get the 216 yen fee when I chose the 7 Bank ATM, I was only withdrawing 10K yen and it was after 7 AM, as I was heading to the airport and the Airport bus only took cash for payment. I should have checked the other two ATMs there but it all ended up fine. Both withdrawals showed up on my statement with the fee included, and a separate charge from my bank for the conversion percentage fee.
Apr 16, 2018, 2:10 am
#20
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I don't remember but I tried two of the four non-7-11 ATMs. This was in T-1. I think it was the two middle ones; when I saw the charge on the first one, I canceled the transaction and went one to the left, where I saw it again, so I forged on. Then as I turned to the left to go down the escalator to the RR station, I spotted all the 7-11 ATMs that I hadn't seen before and regretted not having tried one of them.
My bank allegedly reimburses me for these fees so the next question is whether that will happen.
My bank allegedly reimburses me for these fees so the next question is whether that will happen.
Apr 20, 2018, 4:33 pm
#21
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Apr 24, 2018, 6:36 pm
#23
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I don't remember but I tried two of the four non-7-11 ATMs. This was in T-1. I think it was the two middle ones; when I saw the charge on the first one, I canceled the transaction and went one to the left, where I saw it again, so I forged on. Then as I turned to the left to go down the escalator to the RR station, I spotted all the 7-11 ATMs that I hadn't seen before and regretted not having tried one of them.
My bank allegedly reimburses me for these fees so the next question is whether that will happen.
My bank allegedly reimburses me for these fees so the next question is whether that will happen.
May 8, 2018, 1:27 am
#25
Join Date: Mar 2015
Location: Las Vegas
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I was charged ¥108 during business hours at 7-Bank nationwide on my Schwab Visa, ¥216 outside of business hours, and zero on my Cap 1 360 MasterCard debit card. I think the biggest difference is that Visa cards get charged and MasterCards don't. Of course, Schwab reimbursed everything on April 30th, so it didn't matter to me...
May 8, 2018, 4:19 am
#26
Join Date: Mar 2004
Location: CPT
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Posts: 4,467
I was charged ¥108 during business hours at 7-Bank nationwide on my Schwab Visa, ¥216 outside of business hours, and zero on my Cap 1 360 MasterCard debit card. I think the biggest difference is that Visa cards get charged and MasterCards don't. Of course, Schwab reimbursed everything on April 30th, so it didn't matter to me...
May 8, 2018, 1:06 pm
#27
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Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Japan is the only country I've ever been to where machines are paid overtime!
Seriously, in a country which handles most every consumer interaction with remarkable customer orientation, the awful performance and ridiculously high fees charged by Japanese banks really stands out. If you ever need a Japanese bank for anything, be prepared that whatever you need will be charged up to ten times as much as in other countries. And never, ever, let a Japanese bank do any sort of foreign exchange if you can avoid it, their rates are horrid.
Seriously, in a country which handles most every consumer interaction with remarkable customer orientation, the awful performance and ridiculously high fees charged by Japanese banks really stands out. If you ever need a Japanese bank for anything, be prepared that whatever you need will be charged up to ten times as much as in other countries. And never, ever, let a Japanese bank do any sort of foreign exchange if you can avoid it, their rates are horrid.
May 8, 2018, 3:21 pm
#28
Join Date: Aug 2008
Location: トロント
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Posts: 4,820
Japan is the only country I've ever been to where machines are paid overtime!
Seriously, in a country which handles most every consumer interaction with remarkable customer orientation, the awful performance and ridiculously high fees charged by Japanese banks really stands out. If you ever need a Japanese bank for anything, be prepared that whatever you need will be charged up to ten times as much as in other countries. And never, ever, let a Japanese bank do any sort of foreign exchange if you can avoid it, their rates are horrid.
Seriously, in a country which handles most every consumer interaction with remarkable customer orientation, the awful performance and ridiculously high fees charged by Japanese banks really stands out. If you ever need a Japanese bank for anything, be prepared that whatever you need will be charged up to ten times as much as in other countries. And never, ever, let a Japanese bank do any sort of foreign exchange if you can avoid it, their rates are horrid.
May 9, 2018, 3:30 am
#29
Join Date: Jan 2006
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Posts: 618
Yes I can agree with other peoples observations.
7/11 - Charge for Visa but no charge for Mastercard
Post Office - Charge is displayed ad you are asked to agree to it at point of withdrawal - 216 yen
However in both instances these fees may not apply if your bank is foreign country friendly - my bank does not levy the fees on me as I am withdrawing in yen for a yen denominated account.
The Japanese banking sector whilst very customer orientated is VERY VERY backward - they still use pass books for a lot of transactions. They are only just NOW bringing in Smartphone / no passbook accounts within the past 2 years.
If you want branch service it can be very expensive for some things - they can charge you to do a bank transfer but you don't get charged if you do it at an ATM and so on. Setting up auto direct debits can take like 5 - 6 weeks before they become active - it's like 2 - 3 days at max in the UK. Foreign currency transfers can also be "difficult" at the best of times. Depending on circumstance you can fill in forms just to withdraw / pay in money!.
As far as tickets goes they are actually pretty hi tec - I don't know another country where you can go in to a local convenience store and walk out with anything from flight tickets to concert tickets.
I think it comes down to Japan's cash based society - although contactless is starting to gain ground cash for the older generation is still very much king. My wife thinks nothing of carrying over 100,000 yen in her purse on a regular basis - you'd struggle to see me have more than 20,000!
7/11 - Charge for Visa but no charge for Mastercard
Post Office - Charge is displayed ad you are asked to agree to it at point of withdrawal - 216 yen
However in both instances these fees may not apply if your bank is foreign country friendly - my bank does not levy the fees on me as I am withdrawing in yen for a yen denominated account.
The Japanese banking sector whilst very customer orientated is VERY VERY backward - they still use pass books for a lot of transactions. They are only just NOW bringing in Smartphone / no passbook accounts within the past 2 years.
If you want branch service it can be very expensive for some things - they can charge you to do a bank transfer but you don't get charged if you do it at an ATM and so on. Setting up auto direct debits can take like 5 - 6 weeks before they become active - it's like 2 - 3 days at max in the UK. Foreign currency transfers can also be "difficult" at the best of times. Depending on circumstance you can fill in forms just to withdraw / pay in money!.
As far as tickets goes they are actually pretty hi tec - I don't know another country where you can go in to a local convenience store and walk out with anything from flight tickets to concert tickets.
I think it comes down to Japan's cash based society - although contactless is starting to gain ground cash for the older generation is still very much king. My wife thinks nothing of carrying over 100,000 yen in her purse on a regular basis - you'd struggle to see me have more than 20,000!
May 9, 2018, 2:41 pm
#30
Join Date: Jun 2005
Location: TYO
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Posts: 9,632
The Japanese banking sector whilst very customer orientated is VERY VERY backward - they still use pass books for a lot of transactions. They are only just NOW bringing in Smartphone / no passbook accounts within the past 2 years.
If you want branch service it can be very expensive for some things - they can charge you to do a bank transfer but you don't get charged if you do it at an ATM and so on. Setting up auto direct debits can take like 5 - 6 weeks before they become active - it's like 2 - 3 days at max in the UK. Foreign currency transfers can also be "difficult" at the best of times. Depending on circumstance you can fill in forms just to withdraw / pay in money!.
If you want branch service it can be very expensive for some things - they can charge you to do a bank transfer but you don't get charged if you do it at an ATM and so on. Setting up auto direct debits can take like 5 - 6 weeks before they become active - it's like 2 - 3 days at max in the UK. Foreign currency transfers can also be "difficult" at the best of times. Depending on circumstance you can fill in forms just to withdraw / pay in money!.
I think it comes down to banks that think that they can continue to do business in the way that is convenient for them, as long as they take care of large commercial customers and bureaucrats.