JAL to adopt dynamic award pricing
#31
Ambassador: Japan Airlines
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now we know why JL ended the diamond benefit for opening an award seat by paying just paying double of standard miles
#32
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just an award lol but his is the max amount so I assume this is for the case when flight is or JL expects it to be 99% full? If I am paying this amount for an award, might as well redeem amazon gift cards and sell them for cash LOL
now we know why JL ended the diamond benefit for opening an award seat by paying just paying double of standard miles
I guess that is clear why that went away. They should at least give a discount on the dynamic pricing based on status level.
#33
Ambassador: Japan Airlines
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I am interested to see if the dynamic pricing is the same for everyone. If they are smart, they can implement price discrimination based on your travel habit and even search history e.g. this potential freeloader is trying to redeem a ticket to Japan to do a domestic run? Let’s charge him a fortune
#34
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By the way, anyone noticed PY redemption rates are listed for SAN and SEA but not for YVR? Does this mean SEA and SAN may get PY service at some point?
#35
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I am hoping JL will change how awards will be released with award ticket PLUS. Hopefully at 330 days out, only PLUS awards are released at the price of standard + 1 mile to give JMB members the first dip....I know...it’s wishful thinking
#36
Join Date: Sep 2009
Location: HNL
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Massive JL award devaluation ("JAL Plus")
Surprised not to see a thread on this already.
Re: https://www.jal.co.jp/en/jmb/award_renewal/
Not only are waitlists going away and mileage pricing is going to be inflated up to 6 fold over for some (likely most, given current trends) dates, but the biggest devaluation of all is that there will be no more int'l awards transiting Japan at all (JL seems to be trying to change itself from a true airline that offers int'l flights via Japan to a point-to-point LCC, by no longer ticketing [award] flights from A to Z via Japan at all): those will now need to be booked as two separate awards, and thus end up costing considerably higher. Only way around it seems to be to book other OneWorld airlines.
Seems that the most logical way to book JL flights connecting via Japan now will be via other OW airline FFPs, while the most logical way to use JL miles will be for other OW airline flights.
How strong is the opposition of to this massive devaluation by JL's FFs?
Re: https://www.jal.co.jp/en/jmb/award_renewal/
Not only are waitlists going away and mileage pricing is going to be inflated up to 6 fold over for some (likely most, given current trends) dates, but the biggest devaluation of all is that there will be no more int'l awards transiting Japan at all (JL seems to be trying to change itself from a true airline that offers int'l flights via Japan to a point-to-point LCC, by no longer ticketing [award] flights from A to Z via Japan at all): those will now need to be booked as two separate awards, and thus end up costing considerably higher. Only way around it seems to be to book other OneWorld airlines.
Seems that the most logical way to book JL flights connecting via Japan now will be via other OW airline FFPs, while the most logical way to use JL miles will be for other OW airline flights.
How strong is the opposition of to this massive devaluation by JL's FFs?
#37
Ambassador: Japan Airlines
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#38
Join Date: Sep 2009
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Am I late to the party, just seeing this now (due to JAL e-mail notice). That's why I saw no current thread on this.
Thanks again!
#39
Join Date: Dec 2002
Location: Tokyo, Japan
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I've already started moving away from JAL, due to some bad customer service experiences I had last year. This change in the award redemption rules just reinforces my decision. Not being able to change award reservations is a major issue for me. I now choose airlines based on whoever provides the best value in terms of price, convenience, and product. All of my international flights are in paid J or PY. Next month I am taking my family (4 people) on (gasp) UA, because their business fare was the same as JAL economy! (And JAL business was twice as much.)
#40
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I've already started moving away from JAL, due to some bad customer service experiences I had last year. This change in the award redemption rules just reinforces my decision. Not being able to change award reservations is a major issue for me. I now choose airlines based on whoever provides the best value in terms of price, convenience, and product. All of my international flights are in paid J or PY. Next month I am taking my family (4 people) on (gasp) UA, because their business fare was the same as JAL economy! (And JAL business was twice as much.)
#41
Original Poster
Join Date: Aug 2015
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Posts: 349
I've already started moving away from JAL, due to some bad customer service experiences I had last year. This change in the award redemption rules just reinforces my decision. Not being able to change award reservations is a major issue for me. I now choose airlines based on whoever provides the best value in terms of price, convenience, and product. All of my international flights are in paid J or PY. Next month I am taking my family (4 people) on (gasp) UA, because their business fare was the same as JAL economy! (And JAL business was twice as much.)
#42
Ambassador: Japan Airlines
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As much as I’m unhappy with the devaluation, bad customer service experience is one thing that I would not associate with JAL. ever. And also the reason that I would never take a UA flight- I just want to be treated humanely, not as self loading cargo that can be dragged down the aisle and thrown off in case of overbooking..
this is no big deal but it is the little things like this that separate the great from the good. And based on JL standard, this is “bad” customer service
#43
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bad customer service happens everywhere. The JAL staff at LAX refused to deliver my boarding pass to the First Class Lounge and asked me to walk to the Business Class Lounge to get my boarding passes today. It’s only a few mins but it makes no sense for me to go there and walk back, and I had a meeting to attend and I had to wait till check-in is closed before I could get the boarding pass. The QF staff told me one of the staffs will deliver the boarding pass but the other wouldn’t. It happened to be the one wouldn’t on duty today. At the end I just got my boarding passes at the gate.
this is no big deal but it is the little things like this that separate the great from the good. And based on JL standard, this is “bad” customer service
#44
Ambassador: Japan Airlines
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but then if you are using miles mainly to redeem Y/P/C JL flights, then service level wouldn’t even be factored in and I agree there’s no point of staying with JMB as others have better earn/burn rate. Upgrade award is a different scenario though and would require you to stay with JMB.
#45
Join Date: Dec 2002
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It's a regional route, not TPAC. On TPAC routes, my experience is the same as yours -- JL, AA, UA, and NH all tend to have the same fares. On TPAC you'll probably never see me on UA.