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JL12 NRT-DFW 788 Downgraded J Class?

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JL12 NRT-DFW 788 Downgraded J Class?

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Old Nov 11, 2016, 6:48 pm
  #1  
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Join Date: Nov 2011
Location: Seattle, WA
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JL12 NRT-DFW 788 Downgraded J Class?
I am taking this flight on the 24th of November, and when I look at the seat map, it shows the following config:

https://www.seatguru.com/airlines/Ja...ghtno=12&date=

Showing angled lie flat seats, instead of JAL Sky Suite. I also see a similar config when I log into our reservation on JAL's website.

However, when I read the routes that offer this product, through 30 NOV, it says that it IS offered:

http://www.jal.co.jp/en/inter/servic.../skysuite.html

does anyone have any feedback on this? Is this a glich, or is this true?
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Old Nov 11, 2016, 8:32 pm
  #2  
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Join Date: Jul 2011
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I tried to make a booking both in J and Y. Both options come up with the Sky Suite equipped 787-8. (Y shows Sky Wider II), I would guess a glitch.
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Old Nov 12, 2016, 7:49 am
  #3  
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Originally Posted by CPH-Flyer
I tried to make a booking both in J and Y. Both options come up with the Sky Suite equipped 787-8. (Y shows Sky Wider II), I would guess a glitch.
That's the problem with seat guru not JAL. Never trust what they show.
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Old Nov 12, 2016, 8:53 am
  #4  
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But I'm seeing the same thing on JAL's website...thats so weird.
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Old Nov 12, 2016, 9:52 am
  #5  
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Originally Posted by FSUSeminole007
But I'm seeing the same thing on JAL's website...thats so weird.
We aren't seeing that on JL website. You have a screen capture?
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Old Nov 13, 2016, 5:04 pm
  #6  
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Originally Posted by JALPak
We aren't seeing that on JL website. You have a screen capture?
Here you are

Screen Shot 2016-11-13 at 6.58.06 PM by FSUSeminole007, on Flickr[/IMG]
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Old Nov 13, 2016, 5:26 pm
  #7  
 
Join Date: Mar 2012
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Originally Posted by FSUSeminole007
Here you are

Screen Shot 2016-11-13 at 6.58.06 PM by FSUSeminole007, on Flickr[/IMG]
That's the Sky Suite map. Look at row 10, seats AC and HK aren't selectable. You'll be fine.
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Old Nov 13, 2016, 5:28 pm
  #8  
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Originally Posted by FSUSeminole007
Here you are

Screen Shot 2016-11-13 at 6.58.06 PM by FSUSeminole007, on Flickr[/IMG]
That is the Sky Suite layout. In order to be the Neo seats, there should be 4 rows on the window sides in the rear cabin, not 3. The Sky Suite only has 4 rows in the centre block of the rear cabin.
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