IC: SAMUI BAAN TALING NGAM RESORT -Thailand
Apr 10, 2012, 5:08 am
#91
Join Date: Feb 2010
Location: Germany / Spain / Switzerland
Programs: LH M&M SEN, bmi DC Gold, CO Gold Elite, bahn.comfort nothing
Posts: 310
Can't wait to see the report - the hard product at this place looks seemingly incredible.
30k p/n is a good value here in my book, especially with the rates hovering around 300$. I'm a little bit frustrated, not just with the phantom room assignment, but also with their unwillingness to confirm my room for the week. I'm sure if I just show up there they will let me stay in the suite, but it is an awfully long trip down there without a confirmation. Then, if I get there and it's filled up, I will have an issue, although the standard rooms look fine.
Does anyone have a contact email for the manager or someone higher up than the reservations desk so that I can gently voice my concern?
30k p/n is a good value here in my book, especially with the rates hovering around 300$. I'm a little bit frustrated, not just with the phantom room assignment, but also with their unwillingness to confirm my room for the week. I'm sure if I just show up there they will let me stay in the suite, but it is an awfully long trip down there without a confirmation. Then, if I get there and it's filled up, I will have an issue, although the standard rooms look fine.
Does anyone have a contact email for the manager or someone higher up than the reservations desk so that I can gently voice my concern?
Apr 16, 2012, 5:43 am
#94
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
Apr 16, 2012, 11:51 am
#100
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
hey emo; you can find it as well on the webpage. its 10% service charge and 7% VAT. I've stayed there last week, so if you have any questions feel free to PM me or address them here and I can give you further info. The hotel is really stunning. The only bad thing at this hotel is, that you have to leave again and can't stay forever 
Apr 17, 2012, 4:28 am
#101
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
But prices are on the rather extreme side for Thailand. A phad thai for basically 500 THB would floor even my richest Thai friends I do understand that it is a resort and that it is remote and all that, but this is quite hefty.
I do understand that it is a resort and that it is remote and all that, but this is quite hefty.
Apr 17, 2012, 6:02 am
#102
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
I think you can compare the prices only with prices at similar resorts. When I then have a look to the accomodation costs of the W resort, then I'm even shocked knowing prices in Switzerland.
Apr 18, 2012, 4:11 am
#103
Join Date: Jul 2007
Location: exBER exBKK exLIS
Programs: lh sen
Posts: 368
Food and beverages are overpriced at the IC Samui. Most of our inmates will stick with the free mini bar.
Unfortunately we hang out at the open air bar for sun set.
Do they have still the dj from Solo Bar in Chaweng?
Unfortunately we hang out at the open air bar for sun set.
Do they have still the dj from Solo Bar in Chaweng?
Apr 25, 2012, 11:55 am
#104
Join Date: Dec 2010
Location: DFW
Programs: AA CK/MM, Centurion
Posts: 338
Seems like RA doesn't go very far here...but I'm trying to get a pool villa upgrade. I've booked in an ocean view suite now, but my email about upgrades has gone unanswered. Does anyone have tangible experience getting a villa upgrade from a specific room level? Or is it going to take haggling on my part?
Apr 25, 2012, 12:24 pm
#105
Join Date: Oct 2009
Location: ZRH
Programs: LH SEN, BA Gold, Bonvoy Plat, IHG Spire RA
Posts: 580
Seems like RA doesn't go very far here...but I'm trying to get a pool villa upgrade. I've booked in an ocean view suite now, but my email about upgrades has gone unanswered. Does anyone have tangible experience getting a villa upgrade from a specific room level? Or is it going to take haggling on my part?
first two nights on BOGO reserved a King Premier and received the one bedroom villa with pool
followed by three nights on points - received standard category... they don't upgrade; however soft drinks from the minibar and beers as well as breakfast are still included
last night King Premier received a Panoramic Suite in one of the villas close to the spa.
so you cannot predict what you get... I've tried also to contact them in advance, but the answers were rather useless, the same as my contact to ambassador service about the answer not to guarantee any upgrade.... sorted it out with the Club lounge in BKK. Ambassador service came only back with a response 4 days after we've checked in.
All in all, its a real great destination and we've enjoyed both the hard as well as the soft product over there