Jun 12, 2018, 5:04 am
Last edit by: FLYGVA
Intercontinental Atlanta Buckhead
Address
Intercontinental Atlanta Buckhead
3315 Peachtree Roar NE,
Atlanta, GA 30326,
United States
Tel +1 404 946-9000
Fax + 1 Fax: 404 946-9001
Email: [email protected]
Link to hotel:
http://www.intercontinentalatlanta.com/
https://www.ihg.com/intercontinental/hotels/us/en/atlanta/atlbh/hoteldetail
Location:
Google Maps
Next station:
Buckhead served by Red Line
Does not honor Royal Ambassador Benefits on award stays (?)
Recent Experiences
Royal Ambassador
January 2018
Ambassador Experiences
June 2018
July 2018
Address
Intercontinental Atlanta Buckhead
3315 Peachtree Roar NE,
Atlanta, GA 30326,
United States
Tel +1 404 946-9000
Fax + 1 Fax: 404 946-9001
Email: [email protected]
Link to hotel:
http://www.intercontinentalatlanta.com/
https://www.ihg.com/intercontinental/hotels/us/en/atlanta/atlbh/hoteldetail
Location:
Google Maps
Next station:
Buckhead served by Red Line
Does not honor Royal Ambassador Benefits on award stays (?)
Recent Experiences
Royal Ambassador
January 2018
Ambassador Experiences
June 2018
July 2018
IC Atlanta (Master Thread)
Nov 27, 2013, 3:12 am
#16
Join Date: May 2012
Location: ATL
Programs: BA Gold
Posts: 200
I stayed here earlier in the year. Great location, but the hotel itself was mediocre IMO.
The stay was pretty poor - no recognition of Ambassador status (plus they have an Ambassador level to constitute an upgraded room to bypass the upgrade policy, but this was fully occupied and very, very noisy).
I sent an email to IHG saying I thought the service quality was below par for an IC property. The hotel contacted me directly, but then never followed up.
Whilst the standard was better than a HI (as you'd expect), it was not IC in my opinion, and it certainly at the bottom of the pile of the the 5 or 6 ICs I've stayed in this year. I won't be staying there again.
As an aside, the Perimeter Holiday Inn is probably the best of the IHG hotels in the Atlanta area that I've stayed in. I too, liked the Indigo, but the rooms are insanely small - and I say that as a European. Think more, Tokyo hotel sized rooms! Good location though, and nice ambiance.
The stay was pretty poor - no recognition of Ambassador status (plus they have an Ambassador level to constitute an upgraded room to bypass the upgrade policy, but this was fully occupied and very, very noisy).
I sent an email to IHG saying I thought the service quality was below par for an IC property. The hotel contacted me directly, but then never followed up.
Whilst the standard was better than a HI (as you'd expect), it was not IC in my opinion, and it certainly at the bottom of the pile of the the 5 or 6 ICs I've stayed in this year. I won't be staying there again.
As an aside, the Perimeter Holiday Inn is probably the best of the IHG hotels in the Atlanta area that I've stayed in. I too, liked the Indigo, but the rooms are insanely small - and I say that as a European. Think more, Tokyo hotel sized rooms! Good location though, and nice ambiance.
Nov 27, 2013, 9:49 am
#17
Suspended
Original Poster
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Not as concerned with location as others. Been to ATL more times than I can count, and my stays are more for dining experiences than "tourism"...plus, the friend we go to visit lives in Buckhead, so location is fine.
It's the "mediocre hotel" & "the stay was good not great" that's keeping me away.
I don't have any particular status with IHG...just Platinum thru credit card by Chase. I'm more of an SPG-feign, so if the $122 IC rate is just for an average stay, I'll probably go Westin or W (within $20 of ICs rate).
It's the "mediocre hotel" & "the stay was good not great" that's keeping me away.
I don't have any particular status with IHG...just Platinum thru credit card by Chase. I'm more of an SPG-feign, so if the $122 IC rate is just for an average stay, I'll probably go Westin or W (within $20 of ICs rate).
Nov 27, 2013, 12:24 pm
#18
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Intercontinental Atlanta - Experiences?
alas, I'm confident you'd find at least one review saying "mediocre" or "good not great" at the w or westin, or any hotel on earth!
Nov 28, 2013, 2:17 am
#19
Join Date: May 2012
Location: ATL
Programs: BA Gold
Posts: 200
That's true, and I can only speak my experience, so YMMV and all that. All I can say is that I found the property pretty underwhelming and bordering on not enjoyable.
Ignoring price per night, I still found it a less pleasant experience than some other IHG properties in the area. That said, there was a wedding on that weekend so it was pretty rammed.
The indifference shown by the hotel to the issues I raised though, was atypical to the level of service I've seen in other ICs.
I might have been unlucky, but nonetheless next time I want to stay in Buckhead, I think I'll give the DoubleTree a go instead.
Ignoring price per night, I still found it a less pleasant experience than some other IHG properties in the area. That said, there was a wedding on that weekend so it was pretty rammed.
The indifference shown by the hotel to the issues I raised though, was atypical to the level of service I've seen in other ICs.
I might have been unlucky, but nonetheless next time I want to stay in Buckhead, I think I'll give the DoubleTree a go instead.
Jun 6, 2018, 5:05 pm
#23
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Staying here for a few days after July 4th. Have a few questions....
How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?
What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?
What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
Jun 7, 2018, 12:49 am
#24
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
Staying here for a few days after July 4th. Have a few questions....
How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?
What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?
What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
This hotel has become very strict with Ambassador uogrades. As a Royal Ambassador, I used to always get upgraded to suites. Since Club access has become standard, I have only been upgraded to a regular room on the club floor (booked King Deluxe), sometimes a corner room but not always.
Jun 12, 2018, 4:50 am
#25
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,552
Added the hotel to the master thread of IHG properties.
Also created a WiKi thread and feel free to add addtional information like e.g. Royal AMbassador Privileges on award stay and other non published benefits.
FLYGVA
co-moderator IHG Forum
Also created a WiKi thread and feel free to add addtional information like e.g. Royal AMbassador Privileges on award stay and other non published benefits.
FLYGVA
co-moderator IHG Forum
Last edited by FLYGVA; Jun 12, 2018 at 5:06 am
Aug 10, 2018, 12:56 pm
#26
Join Date: Dec 2015
Location: RDU
Programs: IHG Spire Elite/Inner Circle, Hilton HHonors Gold, AA Platinum, Delta Gold
Posts: 209
Spire Elite coming here for a business trip. No Ambassador Status. Any chance of an upgrade or any perk staying here or should I laugh my way out?
Aug 11, 2018, 11:23 am
#27
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I wouldn't expect much
Club was small, extremely overcrowded and generally pitiful
I'll be at the JW Marriott next time.....
Aug 13, 2018, 7:06 am
#28
Join Date: Dec 2015
Location: RDU
Programs: IHG Spire Elite/Inner Circle, Hilton HHonors Gold, AA Platinum, Delta Gold
Posts: 209
Well color my stars! I was upgraded from a King Premier to a King Executive. Better than nothing and it sounds like it's better than most on this thread!