IC Atlanta (Master Thread)

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Old Jul 8, 18, 3:16 pm   -   Wikipost
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Intercontinental Atlanta Buckhead
Address
Intercontinental Atlanta Buckhead
3315 Peachtree Roar NE,
Atlanta, GA 30326,
United States
Tel +1 404 946-9000
Fax + 1 Fax: 404 946-9001
Email: [email protected]

Link to hotel:
http://www.intercontinentalatlanta.com/
https://www.ihg.com/intercontinental...bh/hoteldetail

Location:
Google Maps

Next station:
Buckhead served by Red Line

Does not honor Royal Ambassador Benefits on award stays (?)


Recent Experiences
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January 2018

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June 2018
July 2018
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Old Nov 27, 13, 3:12 am
  #16  
 
Join Date: May 2012
Location: BRS
Programs: BA Gold, IC Platinum Ambassador, Sixt Platinum, Hhonors Gold
Posts: 170
I stayed here earlier in the year. Great location, but the hotel itself was mediocre IMO.

The stay was pretty poor - no recognition of Ambassador status (plus they have an Ambassador level to constitute an upgraded room to bypass the upgrade policy, but this was fully occupied and very, very noisy).

I sent an email to IHG saying I thought the service quality was below par for an IC property. The hotel contacted me directly, but then never followed up.

Whilst the standard was better than a HI (as you'd expect), it was not IC in my opinion, and it certainly at the bottom of the pile of the the 5 or 6 ICs I've stayed in this year. I won't be staying there again.

As an aside, the Perimeter Holiday Inn is probably the best of the IHG hotels in the Atlanta area that I've stayed in. I too, liked the Indigo, but the rooms are insanely small - and I say that as a European. Think more, Tokyo hotel sized rooms! Good location though, and nice ambiance.
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Old Nov 27, 13, 9:49 am
  #17  
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Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Not as concerned with location as others. Been to ATL more times than I can count, and my stays are more for dining experiences than "tourism"...plus, the friend we go to visit lives in Buckhead, so location is fine.

It's the "mediocre hotel" & "the stay was good not great" that's keeping me away.

I don't have any particular status with IHG...just Platinum thru credit card by Chase. I'm more of an SPG-feign, so if the $122 IC rate is just for an average stay, I'll probably go Westin or W (within $20 of ICs rate).
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Old Nov 27, 13, 12:24 pm
  #18  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott/SPG Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,286
Intercontinental Atlanta - Experiences?

alas, I'm confident you'd find at least one review saying "mediocre" or "good not great" at the w or westin, or any hotel on earth!
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Old Nov 28, 13, 2:17 am
  #19  
 
Join Date: May 2012
Location: BRS
Programs: BA Gold, IC Platinum Ambassador, Sixt Platinum, Hhonors Gold
Posts: 170
That's true, and I can only speak my experience, so YMMV and all that. All I can say is that I found the property pretty underwhelming and bordering on not enjoyable.

Ignoring price per night, I still found it a less pleasant experience than some other IHG properties in the area. That said, there was a wedding on that weekend so it was pretty rammed.

The indifference shown by the hotel to the issues I raised though, was atypical to the level of service I've seen in other ICs.

I might have been unlucky, but nonetheless next time I want to stay in Buckhead, I think I'll give the DoubleTree a go instead.
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Old Nov 29, 13, 2:47 pm
  #20  
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Join Date: Jan 2013
Location: Barcelona
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Thanks for all your input.

For the record, Adam1222, I wasn't expecting stellar reviews across the board. I was just commenting on thematic complaints.
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Old Oct 3, 15, 1:02 am
  #21  
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Join Date: Apr 2013
Posts: 879
Does anyone have an alternative e-mail adress to contact them? They ignore mails to icbsales...
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Old Aug 23, 17, 8:20 pm
  #22  
 
Join Date: Feb 2011
Posts: 663
Any recent stays and experiences? I'm thinking of staying here or the Hotel Indigo Midtown location.
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Old Jun 6, 18, 5:05 pm
  #23  
 
Join Date: Sep 2013
Location: CHS
Programs: Starriott PP, UA 1K, Hertz PC
Posts: 1,845
Staying here for a few days after July 4th. Have a few questions....

How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?

What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
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Old Jun 7, 18, 12:49 am
  #24  
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 128
Originally Posted by Hipplewm View Post
Staying here for a few days after July 4th. Have a few questions....

How big is the parking garage? I have a F350 Crew Cab Dually 4x4 - roughly top of the cab clearance lights are 6' 7" will I fit?

What is the upgrade situation typically? Do they honor ambassador reservations per the book or so so?
I think there should be room in the parking garage but I'm not certain.

This hotel has become very strict with Ambassador uogrades. As a Royal Ambassador, I used to always get upgraded to suites. Since Club access has become standard, I have only been upgraded to a regular room on the club floor (booked King Deluxe), sometimes a corner room but not always.
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Old Jun 12, 18, 4:50 am
  #25  
Moderator: InterContinental Hotels and Germany
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Join Date: Oct 2002
Posts: 5,176
Added the hotel to the master thread of IHG properties.

Also created a WiKi thread and feel free to add addtional information like e.g. Royal AMbassador Privileges on award stay and other non published benefits.

FLYGVA
co-moderator IHG Forum

Last edited by FLYGVA; Jun 12, 18 at 5:06 am
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Old Aug 10, 18, 12:56 pm
  #26  
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Join Date: Dec 2015
Location: RDU
Programs: IHG Spire Elite/Inner Circle, Hilton HHonors Gold, Hertz 5-star, National Emerald Executive
Posts: 148
Spire Elite coming here for a business trip. No Ambassador Status. Any chance of an upgrade or any perk staying here or should I laugh my way out?
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Old Aug 11, 18, 11:23 am
  #27  
 
Join Date: Sep 2013
Location: CHS
Programs: Starriott PP, UA 1K, Hertz PC
Posts: 1,845
Originally Posted by bimmerfreak0 View Post
Spire Elite coming here for a business trip. No Ambassador Status. Any chance of an upgrade or any perk staying here or should I laugh my way out?
Spire Ambassador booked a club room and my upgrade was to be put in a corner room (better view)

I wouldn't expect much

Club was small, extremely overcrowded and generally pitiful

I'll be at the JW Marriott next time.....
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Old Aug 13, 18, 7:06 am
  #28  
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Join Date: Dec 2015
Location: RDU
Programs: IHG Spire Elite/Inner Circle, Hilton HHonors Gold, Hertz 5-star, National Emerald Executive
Posts: 148
Well color my stars! I was upgraded from a King Premier to a King Executive. Better than nothing and it sounds like it's better than most on this thread!
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