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-   InterContinental Hotels | IHG One Rewards and Intercontinental Ambassador (https://www.flyertalk.com/forum/intercontinental-hotels-ihg-one-rewards-intercontinental-ambassador-426/)
-   -   IC Hong Kong Master Thread (closed for renovation until 2022) (https://www.flyertalk.com/forum/intercontinental-hotels-ihg-one-rewards-intercontinental-ambassador/555698-ic-hong-kong-master-thread-closed-renovation-until-2022-a.html)

why fly Jan 5, 2011 9:02 am


Originally Posted by WilcoRoger (Post 15586483)
Here's the response I got from IC HK, which seem to be a form letter, so probably this is their general policy.

In regards of your request, we regret to inform you that Ambassador upgrade would not be applicable for the reservation under "Priority Club Reward Night" program. Your understanding would be highly appreciated.

Further to your request of a harbour view room, we are delighted to offer upgrade to Superior Harbour View Room with daily supplementary charge of HK$1,000 daily plus 10% service charge for accommodation only.

Also, we would like to introduce the Club InterContinental (our Executive Lounge) is an exclusive haven for business and leisure, featuring state-of-the-art facilities and personalized business and concierge services in a spacious and luxurious, but private setting. Enjoy buffet breakfast, afternoon tea and evening cocktails for a daily supplement of HK$1100, plus 10% service charge per room per night for double occupancy. Please refer to the attached fact sheet for your reference.

i guess thats why I book Grand Stanford I pay less than HK1000 and get Lounge or suite and often both.
I dont like the Sheraton, and really enjoy the W,but no lounge at the W, but they always give me suites.

why fly Jan 5, 2011 9:05 am


Originally Posted by Flying Lawyer (Post 15566617)
Every RA knows that the IC HK gives you a two category upgrade. And they are more than consitent and upgrade to the best suites too. So if you only book the cheapest room, don't expect too much. You cannot be serious and expect full harbour view for the price of a city view room in Hong Kong

looking at this thread lots of RA dont know they cheat and give a two category upgrade. Also if that is the policy they should tell a RA when we book.:confused:

Chinatrvl Jan 5, 2011 1:13 pm


Originally Posted by why fly (Post 15587887)
looking at this thread lots of RA dont know they cheat and give a two category upgrade. Also if that is the policy they should tell a RA when we book.:confused:

I don't see how upgrading according to the T&Cs is cheating - IC HK does even more than required by upgrading to superior and deluxe harbour view rooms (i.e. two level upgrading).

If you look at the room list, it should be very clear that the most likely upgrade from the cheapest room is an executive room and not an executive suite - just like in Bangkok and plenty of other locations.

Furthermore, if you had been to the "cheapest room" and an executive room you'd realize that this is a real upgrade and not some "fake category".

They will tell you their detailed upgrade policy whenever you email them - and you have to do the same for any other hotel to find out about upgrades beyond what is guaranteed in the T&Cs. Sidenote, neither Shenzhen nor Bangkok (you need to book an exec room to get one, otherwise, you get an exec room just like in HKG) normally give suite upgrades when booking the cheapest category.

stimpy Jan 5, 2011 1:22 pm


Originally Posted by Chinatrvl (Post 15589910)
If you look at the room list, it should be very clear that the most likely upgrade from the cheapest room is an executive room and not an executive suite - just like in Bangkok and plenty of other locations.

While I agree with you about HKG and BKK, you must realize that at many other IC's, and Starwood's, you will get an executive suite or Club room from the cheapest booking (if available).

Chinatrvl Jan 5, 2011 1:27 pm


Originally Posted by stimpy (Post 15589989)
While I agree with you about HKG and BKK, you must realize that at many other IC's, and Starwood's, you will get an executive suite or Club room from the cheapest booking (if available).

Whilst I agree that many ICs give suite upgrades, one should be aware that whenever there's an executive room, there is a good chance that an RA will end up in one - there are numerous (infamous) examples beyond BKK and HKG.

And a club room is simply not available at IC HKG.

Interflug_DDR Jan 8, 2011 8:58 am


Originally Posted by WilcoRoger (Post 15586483)
Here's the response I got from IC HK, which seem to be a form letter, so probably this is their general policy.

In regards of your request, we regret to inform you that Ambassador upgrade would not be applicable for the reservation under "Priority Club Reward Night" program. Your understanding would be highly appreciated.

Further to your request of a harbour view room, we are delighted to offer upgrade to Superior Harbour View Room with daily supplementary charge of HK$1,000 daily plus 10% service charge for accommodation only.

Also, we would like to introduce the Club InterContinental (our Executive Lounge) is an exclusive haven for business and leisure, featuring state-of-the-art facilities and personalized business and concierge services in a spacious and luxurious, but private setting. Enjoy buffet breakfast, afternoon tea and evening cocktails for a daily supplement of HK$1100, plus 10% service charge per room per night for double occupancy. Please refer to the attached fact sheet for your reference.

I have a reward booking made. Do I have to contact the hotel in advance and request the paid upgrade to a harbour view room or can it be paid at check in?

GigoloArt Jan 9, 2011 4:14 am

Of the two ICs, what is the better IC for leisure? Price is also a factor, I understand that the Stanford one is cheaper?

(If this has been already discussed, would you point me out to the discussion?)

stimpy Jan 9, 2011 4:18 am


Originally Posted by GigoloArt (Post 15617093)
Of the two ICs, what is the better IC for leisure? Price is also a factor, I understand that the Stanford one is cheaper?

(If this has been already discussed, would you point me out to the discussion?)

Well they are only a few hundred meters apart, so not much difference in location. The main IC is closer to the metro lines. And if you go to the IC website and plug in your dates, you will see the pricing difference. Unless you have some special corporate discount, you will find the main IC to be much more expensive.

why fly Jan 12, 2011 8:16 am


Originally Posted by Chinatrvl (Post 15589910)
I don't see how upgrading according to the T&Cs is cheating - IC HK does even more than required by upgrading to superior and deluxe harbour view rooms (i.e. two level upgrading).

If you look at the room list, it should be very clear that the most likely upgrade from the cheapest room is an executive room and not an executive suite - just like in Bangkok and plenty of other locations.

Furthermore, if you had been to the "cheapest room" and an executive room you'd realize that this is a real upgrade and not some "fake category".
.

I have stayed at more than 25 IC's over the years and without a doubt the IC Hong Kong is the WORST for upgrades.
PS their executive room is JUST a regular room with a fancy name. Its a CON job for suckers.

why fly Jan 12, 2011 8:18 am


Originally Posted by Interflug_DDR (Post 15611316)
I have a reward booking made. Do I have to contact the hotel in advance and request the paid upgrade to a harbour view room or can it be paid at check in?

with a reward stay this IC will treat you as a second class citizen.

WilcoRoger Jan 12, 2011 11:32 pm


Originally Posted by why fly (Post 15641480)
with a reward stay this IC will treat you as a second class citizen.

I concur.

I have had some correspondence with the hotel to check the different options I have to stay at de luxe harbour view

0/ Book de luxe harbour view at 3200+ HKD/night :td:

1/ Amb free night certificate - very good, upgraded from superior to deluxe without even asking. 3000HKD/2 nights = 1500 HKD/night ^

2/ Friends & Family - no Ambassador privileges (confirmed by the hotel in writing!) :mad: Options Superior harbour view at 1600HKD or Deluxe harbour view at 2100HKD/night

3/ Reward night - only superior plaza view bookable at 40k points/night. No Amb privileges. Upgrade to superior harbour view +1000HKD/night or to deluxe harbour view 1600 HKD/night

In all, F&F for 2100HKD vs Reward nights for 1600HKD + 40k points. Anyone ready to part with 40k points to save 500HK (50 eur,65 usd)? No, I didn't think so.

(the prices quoted are without taxes and for the specific days I am interested, so YMMV)

cdp88 Jan 13, 2011 3:10 am


Originally Posted by WilcoRoger (Post 15647815)
I concur.

I have had some correspondence with the hotel to check the different options I have to stay at de luxe harbour view

0/ Book de luxe harbour view at 3200+ HKD/night :td:

1/ Amb free night certificate - very good, upgraded from superior to deluxe without even asking. 3000HKD/2 nights = 1500 HKD/night ^

2/ Friends & Family - no Ambassador privileges (confirmed by the hotel in writing!) :mad: Options Superior harbour view at 1600HKD or Deluxe harbour view at 2100HKD/night

3/ Reward night - only superior plaza view bookable at 40k points/night. No Amb privileges. Upgrade to superior harbour view +1000HKD/night or to deluxe harbour view 1600 HKD/night

In all, F&F for 2100HKD vs Reward nights for 1600HKD + 40k points. Anyone ready to part with 40k points to save 500HK (50 eur,65 usd)? No, I didn't think so.

(the prices quoted are without taxes and for the specific days I am interested, so YMMV)

This was one of the reasons I chose the GS IC for my stay this month. You can keep your upgraded room for free on rewards if you've already booked a paid stay and the reward nights are linked to the revenue stay. The IC looks like a great hotel but looked a bit pricey to book on a rewards basis.

canolakid Jan 13, 2011 6:46 am


Originally Posted by stimpy (Post 15617103)
The main IC is closer to the metro lines.

I also like the ability to walk (mostly indoors) to the ferry terminal from the IC HK; and the Harbour in front and accessible instead of across a multi-lane highway.

uproared Jan 13, 2011 7:03 am

I stayed at the IC Hong Kong on points and had a great stay.

Was welcomed by the manager, offered a harbour view room for a nominal fee (not the amount being quoted here, about the cost of 1 breakfast at the IC) after I emailed them, and received complementary mini-bar.

WilcoRoger Jan 13, 2011 7:07 am


Originally Posted by cdp88 (Post 15648393)
This was one of the reasons I chose the GS IC for my stay this month. You can keep your upgraded room for free on rewards if you've already booked a paid stay and the reward nights are linked to the revenue stay. The IC looks like a great hotel but looked a bit pricey to book on a rewards basis.

Normally the GS would be OK, but this is a special occasion (round number anniversary), it must be the IC - must make an impression on the missus! :D I wasn't that impressed with the view from the GS either, prefer the "full frontal" of the IC
Probably will cancel the reward part and book F&F and use the points much more effectively elsewhere.


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