website issues (with Safari?)
Apr 6, 2022, 9:45 am
#1
Original Poster
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC Gold, M&M Senator
Posts: 2,181
website issues (with Safari?)
It seems to me that after a few minutes playing with the IHG website (i.e. looking for fun places to stay using points or even just trying to make multiple reservations for a longer trip) the website crashes and locks. The message I get is An error has occurred. Please contact your nearest reservation office and a representative will be able to assist you. Is the app better? Is this because I'm using Safari (it also happens with Chrome but less)? Or is it just poor reservations IT? It doesn't happen with Hyatt, Hilton or Marriott; not that their websites are perfect but at least I can book when I want to. Aaarrrgh!
To be clear, this has been going on for days if not weeks.
To be clear, this has been going on for days if not weeks.
Last edited by eefor jfp; Apr 6, 2022 at 12:40 pm Reason: added timeframe (last sentence)
Apr 6, 2022, 9:48 am
#2
Join Date: Feb 2022
Location: Liverpool
Programs: IHG Diamond, HH Diamond
Posts: 8
It seems to me that after a few minutes playing with the IHG website (i.e. looking for fun places to stay using points or even just trying to make multiple reservations for a longer trip) the website crashes and locks. The message I get is An error has occurred. Please contact your nearest reservation office and a representative will be able to assist you. Is the app better? Is this because I'm using Safari (it also happens with Chrome but less)? Or is it just poor reservations IT? It doesn't happen with Hyatt, Hilton or Marriott; not that their websites are perfect but at least I can book when I want to. Aaarrrgh!
Apr 6, 2022, 9:57 am
#3
Join Date: Apr 2005
Location: Portland, OR USA
Programs: BA Silver, Icelandair, IHG Diamond Elite Ambassador, Hertz 5*
Posts: 610
I am also having issues trying to logon with Chrome as well -
"Sorry, please try again. If the problem persists, please contact Customer Care for assistance."
"Sorry, please try again. If the problem persists, please contact Customer Care for assistance."