missing point question
Jun 24, 2017, 8:49 am
#1
Original Poster
Join Date: May 2010
Posts: 6
missing point question
I have stayed last week at the crowne plaza, it was a 3 room booking under one reservation.
While the reservation representative told me i will get points for all the three rooms while im pretty sure that i get points only for one rooms as im located in israel
its been about a week ago and still waiting for the stay to credit in my account
any thoughts?
While the reservation representative told me i will get points for all the three rooms while im pretty sure that i get points only for one rooms as im located in israel
its been about a week ago and still waiting for the stay to credit in my account
any thoughts?
Jun 24, 2017, 6:44 pm
#3
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,170
To the rules, you are right. According to experience, I have seen each and any result. Depending on how the hotel posts the charges and how many points the hotel finally posts, you will get points for one room, for all rooms or for no room.
Jun 25, 2017, 12:17 am
#4
Join Date: Jun 2008
Location: Newcastle, UK
Programs: IHG Rewards Club Spire Elite, Hilton HHonors Diamond
Posts: 221
The stay should have posted to your account by now and given you points and qualifying nights (assuming they were) for at least one of the rooms, so I'd log a missing stay/points claim and see what that returns.